Customer Ratings & Reviews
- Model:
- DW80B7070US
- SKU:
- 6491913
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Best investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment I have bought. Cleans and drys great.
I would recommend this to a friend - Pros mentioned:Cleaning performance
EAN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation service - on time & complete including electric receptacle upgrade. Our dishes have never been so clean!
I would recommend this to a friend Working great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s great. Wish it came with a user manual because there are features I don’t know how to use and haven’t taken time to download to my phone.
I would recommend this to a friend- Pros mentioned:Noise levelCons mentioned:Door
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is weird it doesn’t go all the way down without a ton of pressure. It’s quiet and runs well
I would recommend this to a friend - Pros mentioned:Noise level
OK Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is extremely quiet and does a good job of cleaning. The racks however are not easy to load and the bottom rack in particular does not have enough vertical rows. It seems as though an entire row is missing on the bottom rack so it does not work well for any type of dish other than plates and a few bowls. It does not come with the necessary adaptor to connect the water supply line which is very disappointing and necessitated a trip to the hardware store. For the price of the dishwasher why would it not include an $8 adaptor that is required to install?
I would recommend this to a friendBrand response from Samsung
Posted .Hi Biker68,
We appreciate your time reaching out to us, and we are glad you purchased and chose our product. We apologize for the inconvenience of taking the time to go to a store to buy some parts needed for setting up the dishwasher. We understand the importance of having a working dishwasher, especially when doing our dishes during busy schedules. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
If there is any replacement of your dishwasher parts, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code. All available parts will appear, and you can purchase what you need.
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144716203
Thank you for choosing Samsung. Have a great day.
-Trisha-
Best buy quality appliances
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best machine Samsung is amazing and you have choice for setuo one app
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I have ever owned. Fast, efficient and gets dishes very clean.
I would recommend this to a friend Dishwasher- Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are enjoying our new appliances. Glad we made these purchase. Would definitely recommend.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Good so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for a couple weeks but seems to clean well. Have had a few pieces of silverware that have had to rewatch due to a film on them but other than that it’s all been clean.
I would recommend this to a friend - Pros mentioned:Third rack
Quick Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have yet to open the dishwasher, but we did a lot of research and we found this to be one of the most ideal. The third shelf, the smart dry. Best buy honored our price match we found on Samsung's website and were able to deliver the dishwasher quicker than Samsung.
I would recommend this to a friend - Pros mentioned:Noise level
Quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and cleans dishes very well. Love the heating element in this one
I would recommend this to a friend - Cons mentioned:Reliability
Samsung electronics maybe, Samsung appliances no!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for just under 1 year. Warranty from Samsung was worthless. They sent a technician and refused to service the unit based on an incorrect diagnosis (in my opinion). Sending it to the junkyard. Moral of the story, be wary of Samsung appliances and especially so if they find loopholes in order to prevent them from having to fix a unit that isn’t even 1 year old.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeremy,
I can't imagine what you are going through right now with your dishwasher. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150010320) to help our team pull up your information when you message us.
Thank you.
-Ricardo
express servise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tuestday our dish washer stop working and Friday we had guests for dinner. We went to Best buy Wednesday morning, Samsung 24" was suggested by the salesman Frank , purchase including installation and Friday noon was the delivery and after an hour I had my dishwasher working enough time before my guests arrived. deseve 5 stars
I would recommend this to a friend- Pros mentioned:Noise level, Third rack
Super quiet washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing machine. We previously had a Bosch... So we were not expecting much from this unit. But it runs so quietly you cannot even tell that it's running... And we love the LED status timer that appears on the front of the unit... when it's running. It disappears when the unit is off. Very clever and much progress since our original Bosch was installed in 2009. Also love the 3rd rack I highly recommend. Our girls who are in college even notice the changed unit....And they never notice anything relating to house appliances. Hah.
I would recommend this to a friend - Pros mentioned:Noise level
Sleek silent machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher, silent like a kitten sleeping, works wonderful and looks very clean and sleek in the kitchen.
I would recommend this to a friend - Pros mentioned:Noise level
You have to buy it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most quiet and silent dishwasher that i had in my life
I would recommend this to a friend - Pros mentioned:Noise level
It IS quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is quiet. I'm glad it has both a silverware shelf and a basket. I installed it myself and it went quite smoothly. I recommend getting a water supply line and electrical cord on the longer side so you can test it before pushing it into the cabinet space.
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is quit and the auto release door at the end of the cycle is good and I like it.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet when operating and I like the auto release feature to let out any excess moisture.
I would recommend this to a friend - Pros mentioned:Noise level
Samsund dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the first night i used this, I thought it was not running! but when i checked it , it was. it was so quiet that you cant hear it running.
I would recommend this to a friend