Customer Ratings & Reviews
- Model:
- DW80B7070US
- SKU:
- 6491913
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new quiet dishwasher works very well and is very quiet
I would recommend this to a friend - Pros mentioned:Noise level
Great dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. Extremely quiet. Washes great. Highly recommend
I would recommend this to a friend - Pros mentioned:Cleaning performance
So happy I choose this model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher. It does such a great job cleaning dishes.
I would recommend this to a friend - Pros mentioned:Noise level
So quiet, you can't hear it running when your next
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing,. Connection to my smart home was easy and it's so quiet
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazing. It works amazing. Great purchase.
I would recommend this to a friend Incomplete installation after 3 weeks of waiting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original install was before Thanksgiving. Installer told me whoever built my home in 2013 did not know what they were doing. Should not be a cabinet between dishwasher and sink. Then removed old dishwasher (still worked but replaced because we got new range and microwave and wanted them to match). Fussed about entire install. When he left, i ran a load of dirty dishes for first time and the water is not draining. Now 3 weeks later and I still do not have a functioning dishwasher. Best Buy did not prioritize getting installer back out. The two day they had available I was not able to be home because my son had a sports tournament. Have appointment for 12/18
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable dishwasher. Allow us to help.
We recommend checking the link below to help you troubleshoot if your dishwasher is not draining. Please click on the embedded word.
Samsung dishwasher is not draining
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
To provide feedback on the installation service you received, please get in touch with Best Buy's customer service department at P. (888) 237-8289, H. 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151601045) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Ease of use
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and looks great. Lots of different settings.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Love this dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite feature is that it pops open when done washing to help dry everything. Dishes are always sparkling clean and it’s so quiet I always forget it’s running.
I would recommend this to a friend - Pros mentioned:Design
SAMSUNG DISHWASHER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed works good,love the way you stack it
I would recommend this to a friend - Pros mentioned:Noise level
Happy with purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Quiet operational and love hidden controls
I would recommend this to a friend Dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and love the features. Staff was great in helping us load the items
I would recommend this to a friend- Cons mentioned:Reliability
Terrible buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid over $500 for this dishwasher and it went out after 16 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KariW,
We understand how frustrating that must feel, especially after investing over $500 in your dishwasher and expecting it to last much longer than 16 months. That is not the experience we want for you.
We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1152106733) to help our team pull up your information when you message us.
Have a great day.
-Diana
- Pros mentioned:Noise level
Love this new Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s vert quite and It open by itself after the cycle.
I would recommend this to a friend - Pros mentioned:Noise level
Stopped working four days later
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher was installed 5 July. On 8th July, I received and error code and it stopped working. Prior to this, it was very quiet and I like that I can control it from my phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ariel,
Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher is very quiet and can control from your phone; however, you received an error code, and the dishwasher stopped working. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung dishwasher displays an error code.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80B7070UG/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144686787
Thank you, and stay safe!
-Angelica
Will buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing but it has an issue getting the dishes dry
I would recommend this to a friend- Pros mentioned:Ease of use
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color/finish is. Nice easy to use like the inside.
I would recommend this to a friend Top quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied! Love the features of this dishwasher, so much flexibility in the cycles, energy savings, water savings, make it really nice to tailor cycles to the dish load and minimize useage. Straightforward to install, looks great. Haven't figured out how to disable the silly song at the end of a cycle through yet!
I would recommend this to a friendGreat Samsung Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great model, many features!! Samsung has the best!
I would recommend this to a friendGreat washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked very well since we purchased it. We love the black stainless steel look. The only reason we give it 4 stars is the lack of enough tines on the bottom rack.
I would recommend this to a friendExpensive But Very Quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher replaced a very noisy dishwasher. When we first used this Samsung, we had to stand near it to make sure it was really doing its job because we couldn’t tell if it was on. The negative is that we have get used to the long drying time by starting the wash before we go to bed so it will be dry by morning.
I would recommend this to a friend