Customer Ratings & Reviews
- Model:
- DW80CG5451MT
- SKU:
- 11811388
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far, it's really good, but the controls are really touchy, way to sensitive.
I would recommend this to a friendVERY PLEASED WITH THE PRODUCT AND DELVERY!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new Samsung Dishwasher. The delivery team did a great job of installation of my Dishwasher.
I would recommend this to a friendI like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.. the weird thing is that after it’s done washing and it’s time to dry the door opens but if your not careful or informed you’ll think someone did it but thats how it helps dry the dishes.
I would recommend this to a friendWhat’s the point?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this dishwasher. It doesn’t hold a lot, the flat tray on top prevents me from putting tallish items on the top deep rack. Also many times I need to rewash by hand items after they’ve been run through. Super frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the dismay about your overall experience with the dishwasher, DianaD. Let us help.
We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.
Dishwasher cycle ends before dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
You may also refer to the user manual for other solutions when the dishes are not clean. Turn to pages 47-48.
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
Lastly, the links below will guide you about improving the dishwasher's cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes other resources about running a dishwasher cycle and loading the unit, which you may also check.
Improve your dishwasher cleaning performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149598494) to help our team pull up your information when you message us.
Thank you.
-Angelica
The Elite Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice we picked out. Glad we went with this dishwasher.
I would recommend this to a friendLove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had good luck with Samsung products. I bought this to put in a new home. Love it!
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher but need the heater for dry...
I would recommend this to a friendFair product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry dishes very well. Controls are touchy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaulH, we know how much peace of mind the dishwasher can bring to a household. Let's get this taken care.
Below is a troubleshooting guide to help you troubleshoot why your dishes are not dry. Please click on the embedded word.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Here is a guide to help you if your control panel is sensitive. Please follow steps 2, "Make sure the control panel is clean."
Samsung dishwasher turns on by itself
https://www.samsung.com/us/support/troubleshoot/TSG10007199/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151628202) to help our team pull up your information.
Have a great day.
^Camille
Good dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is good but installation service was painful
I would recommend this to a friendOpen Box tricked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dishwasher on May 2025 as a "Open "Box" item as such i didnt even question any details of the manufacturer warranty to Best Buy and i was not inform that the warranty had expired 8 months ago!!! The unit quit working just 6 months after me purchase it and try to get Samsung to fix it but was deny because of how old the unit is...Best Buy dont sell "Open Box" newly open instead they are old way past manufacturer warranty and dont have the decency to inform the consumer of such important detail, on the other hand Samsung product sucks as well that quit working 6 months after their warranty has expired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Roberto,
This is not the experience we want you to have. We want to speak to you directly to know further details about what happened with the dishwasher that stopped working and to be able to provide support and see what options we can offer to help you.
Feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151754687) when you message us so our team can retrieve your information.
Thank you.
Nicole
One well washed load in the books. Crossing my fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't forget to get an install kit for $35 if you do not have a water supply hose or a power lead. Install was straightforward for me, made sure it was very level. One well washed load in the books. Crossing my fingers.
I would recommend this to a friendBremerton Patriot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to add however, I called for service due to leak, Twice no one has returned my calls, the machine I believe still needs to be adjusted. Can some one please call a schedule to have it fixed
I would recommend this to a friendSamsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the available cycles on this dishwasher. I'm very pleased.
I would recommend this to a friendSuperior Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability to communicate with the dishwasher from phone. Love the adjustable second shelf. This a a very good dishwasher for the price!
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, works great and looks great. Very quiet.
I would recommend this to a friendLove this dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazing. I love everything about it. Love it
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product especially if youre looking to upgrade
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really good experience with this best buys. In the gentleman that delivered it were very nice and professional.
I would recommend this to a friendAmazing dish washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. I love how you can controller it with your phone
I would recommend this to a friendSamsung dishwasher 24"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the amount of space my new dishwasher has. Able to load in a lot of dishes in the dishwasher. Loved the color and look of the dishwasher
I would recommend this to a friend