Customer Ratings & Reviews
- Model:
- DW80CG5451MT
- SKU:
- 6549885
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the quietness and excellent cleaning performance of the 24" AutoRelease dishwasher. Many appreciate the convenience of the third rack and ease of use, while others find the capacity and design appealing. The auto-release door is also a welcomed feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Nice Wash but Wont Dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, cleans well and the adjustable top rack makes for easy loading BUT...it will not dry the dishes and does not have a heat dry setting. I have tried every combination of settings (I think), used jet dry, nothing seems to work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how frustrating it is when the dishes are not dry after using the dishwasher, Murf. We're here to help.
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 49.
https://downloadcenter.samsung.com/content/UM/202308/20230809163709370/North_America_DW5000C_WEB_DW0003_English.pdf
We have also included links to improve the unit's drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.
Improve your dishwasher's drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146981154) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Noise level
Sleek, Quiet, & compact
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect dishwasher. Nice size and compartments. Quiet and easy to use.
I would recommend this to a friend - Pros mentioned:Third rack
Samsung dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the washer! Especially when I have a tray for my utensils!
I would recommend this to a friend Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item works very well highly recommend. Simple installation overall satisfied.
I would recommend this to a friendA Quite Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was waiting for a Samsung dishwasher to compliment my other appliances, that had 4 stars and above. BUT, this one I have a few gripes about. IT DOES NOT DRY DISHES. I have to use a dish towel and dry every single dish that comes out of this thing! Even if I let the dishes sit in there a few days, they still are extremely wet. The 3rd rack for silverware is pointless because it has never fully cleaned the silverware. Silverware only comes clean when it is put in the bottom basket. Utensils that are long won’t fit in the basket and don’t come clean on the top rack. I have to lay them down on the bottom rack. The bottom rack design leaves it with wide openings and so much stuff literally fall through to the bottom of dishwasher during the wash cycles. I always have to check for items the fell through after every cycle. I wouldn’t recommend this dishwasher to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here are the links for troubleshooting steps for your dishwasher that is not drying and cleaning; kindly choose the one that matches and click the embedded words.
Samsung dishwasher does not dry dishes.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/?msockid=08e6a45904c26b1f3477b061055f6aec
Dishwasher cycle ends before dishes are clean.
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149076714) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quite and automatic release is very handy.
I would recommend this to a friend - Pros mentioned:Ease of use
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use.. lots of room. Very good appliance. Great value for the price.
I would recommend this to a friend Samsung Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in a day early. So far it’s been working great. Quieter than I expected.
I would recommend this to a friendBEST DISHWASHER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing dishwasher. I am coming back to purchase a 2nd.
I would recommend this to a friendSamsung Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well and holds lots of dishes. Very quiet
I would recommend this to a friend- Pros mentioned:Third rack
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher! We are so happy with the way it has a third level
I would recommend this to a friend - Pros mentioned:Noise level
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine works very welll. Fairly quiet for what it is
I would recommend this to a friend - Pros mentioned:Noise level
Recommend product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So one of the best dishwashers. No issue works fine less noise
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made product. Very satisfied so far with its performance
I would recommend this to a friend Baffled about puddles on the cups
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher but the coffee cups still have some water left on them after the sanitize and dry cycle is done. I’m a bit concerned about that. This particular dishwasher came highly recommended by the sales agent.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher ever. Gets dishes extremely clean!
I would recommend this to a friend Read the manual. Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like that it opens up to dry. But when I turn that feature off everything stays soaked. I bought this particular one to have a heater to dry my dishes. But only works when the door is open. Other than that it works great. Connects to my smart things app easily. Read the manual. I always do.
I would recommend this to a friendSparkling Clean Dishes Every Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the standout features is the range of wash settings available. Whether it's a quick wash for lightly soiled items or an intensive wash for tougher grime, this dishwasher offers the flexibility to choose according to my needs. The eco-friendly setting is particularly impressive, ensuring efficient cleaning while conserving water and energy.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was floor model was advertised much lower than I had to pay very unhappy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with your purchasing experience, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
- Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love that it opens when it's finished
I would recommend this to a friend