Customer Ratings & Reviews
- Model:
- DW80CG5451MT
- SKU:
- 6549885
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the quietness and excellent cleaning performance of the 24" AutoRelease dishwasher. Many appreciate the convenience of the third rack and ease of use, while others find the capacity and design appealing. The auto-release door is also a welcomed feature.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our old disgusting dishwasher with this product and it worked great! Don't forget to uncap the garbage disposal!
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dishwasher. We spent the extra money so we could get one where the door pops open. It was worth spending the extra.
I would recommend this to a friendDishwasher!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dishwasher! Delivery was quick and it was easy to install!
I would recommend this to a friendThe Elite Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice we picked out. Glad we went with this dishwasher.
I would recommend this to a friendLove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had good luck with Samsung products. I bought this to put in a new home. Love it!
I would recommend this to a friendExtremely TOXIC smell that would not go away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher might function great, I wouldn't know because the extremely toxic smell pouring out of the dishwasher forced us to return it. This smell was so overwhelming and toxic, that it filled my whole 2-story house as soon as we opened the door. The smell keep fuming out of the dishwasher even after running it 4 times! The strong, toxic smell remained in our house even after we returned it. I have no idea what was wrong with this unit but it smelled dangerously toxic.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi A Smith,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Should you need assistance, please feel free to get in touch with us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1152175492 to help our team pull up your information.
Leo
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher but need the heater for dry...
I would recommend this to a friendLove It! App does not stay connected tho.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay connected to the app. My other appliances stay connected even when I am not home. This dishwasher does not making some functions unusable.
I would recommend this to a friendNice unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is a great unit. Install went well and the installers took time to answer questions. I am sure this is a 5 star unit i haven't had it long enough to give it 5 stars.
I would recommend this to a friendFair product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry dishes very well. Controls are touchy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaulH, we know how much peace of mind the dishwasher can bring to a household. Let's get this taken care.
Below is a troubleshooting guide to help you troubleshoot why your dishes are not dry. Please click on the embedded word.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Here is a guide to help you if your control panel is sensitive. Please follow steps 2, "Make sure the control panel is clean."
Samsung dishwasher turns on by itself
https://www.samsung.com/us/support/troubleshoot/TSG10007199/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151628202) to help our team pull up your information.
Have a great day.
^Camille
Bremerton Patriot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to add however, I called for service due to leak, Twice no one has returned my calls, the machine I believe still needs to be adjusted. Can some one please call a schedule to have it fixed
I would recommend this to a friendNot an ADA dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but doesn’t fit under an ADA countertop. Best Buy won’t let us return this even though it’s unused.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your review of the dishwasher.
Should you need support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
no pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after i bought this dishwasher to replace my old one i realized you cant use pods ... probably the only reason i dont give it 5 stars
I would recommend this to a friendSamsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the available cycles on this dishwasher. I'm very pleased.
I would recommend this to a friend5 stars
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install…guys dropped it exactly where I told them
I would recommend this to a friendGreat washer but unintuitive drying mechanism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance, fancy with the app notifications but the dry smart feature is not intuitive at all; actually frustrating to have to dry dishes manually after washing...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know the inconvenience of dealing with a dishwasher that does not dry the dishes. Let us assist.
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 49.
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
We have also included links to improve the dishwasher drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.
Improve your dishwasher's drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149468170) to help our team pull up your information when you message us.
Thank you.
-Angelica
Superior Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability to communicate with the dishwasher from phone. Love the adjustable second shelf. This a a very good dishwasher for the price!
I would recommend this to a friendgreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the adjustable size feature of the trays and the cutlery tray at the top!
I would recommend this to a friendsamsung dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent product at decent price. the old one i replaced had the tray insert all eaten up inside. samsung would not cover the parts
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, works great and looks great. Very quiet.
I would recommend this to a friend