Customer Ratings & Reviews
- Model:
- DW80CG5450MT
- SKU:
- 6549882
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher's exceptionally quiet operation and superior cleaning performance, with dishes consistently sparkling. Many appreciate its sleek design and the added convenience of a third rack for silverware. The dishwasher's ease of use and ample capacity are also frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
Samsung is the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice dishwasher. The dryer is nice &it’s easy to clean & I use Samsung products for 24 years it’s very easy to use on complane
I would recommend this to a friend- Pros mentioned:Noise level
Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the quietest dishwasher that I have ever had.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung products have been good for me...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet and nice options... especially the quick wash
I would recommend this to a friend Patti's maid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer functions excellently; I have utilized various cleaning cycles, all of which perform admirably. It is also easy to install.
I would recommend this to a friendGreat washer but unintuitive drying mechanism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance, fancy with the app notifications but the dry smart feature is not intuitive at all; actually frustrating to have to dry dishes manually after washing...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know the inconvenience of dealing with a dishwasher that does not dry the dishes. Let us assist.
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 49.
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
We have also included links to improve the dishwasher drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.
Improve your dishwasher's drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149468170) to help our team pull up your information when you message us.
Thank you.
-Angelica
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our old disgusting dishwasher with this product and it worked great! Don't forget to uncap the garbage disposal!
I would recommend this to a frienddoes 1/2 the job
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cycle runs forever. does not heat dry. auto opens at cycle end to "air dry." very inefficient. dishes do not appear clean. the water left on dishes means hand drying. water is left inside the machine, begins to smell and potentially grow mildew. unsafe for pets and children to leave open. very unhappy with this purchase
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working dishwasher. Allow us to help.
For concerns about the cycle taking a long time to finish, please follow the guide below and click on the embedded links for additional support:
Samsung dishwasher cycle takes a long time to finish
http://www.samsung.com/us/support/troubleshooting/TSG01001909/
For issues with dishes not drying properly, please follow the guide below and click on the embedded links for additional support:
Samsung dishwasher does not dry dishes
http://www.samsung.com/us/support/troubleshooting/TSG01001910/
To address mildew or musty smells, please follow the guide below and click on the embedded links for additional support:
Samsung Dishwasher Stinks or has a Musty, Mildew Smell
http://www.samsung.com/us/support/troubleshooting/TSG01001923/
If your cycle ends but dishes aren’t fully clean, follow the guide below, choose the scenario that best fits what your dishes look like after a cycle, and click on the embedded links for additional support:
Dishwasher cycle ends before dishes are clean
http://www.samsung.com/us/support/troubleshoot/TSG10000118/
To disable the Auto Release™ Door function, please refer to the user manual on page 34 under “Auto Release™ Dry”:
User manual
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
Should you need further assistance, you may contact us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151539032) to help our team pull up your information.
Thank you.
^Camille
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dishwasher. We spent the extra money so we could get one where the door pops open. It was worth spending the extra.
I would recommend this to a friend5 stars
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install…guys dropped it exactly where I told them
I would recommend this to a friend- Pros mentioned:Cleaning performance
Ok Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. The door felt flimsy. No drying feature. I also had trouble with food clogging drain. On the positive: Cleaned well, reasonably priced.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BarbaraA,
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day,
-Ernest-
Love It! App does not stay connected tho.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay connected to the app. My other appliances stay connected even when I am not home. This dishwasher does not making some functions unusable.
I would recommend this to a friendNot an ADA dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but doesn’t fit under an ADA countertop. Best Buy won’t let us return this even though it’s unused.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your review of the dishwasher.
Should you need support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the adjustable size feature of the trays and the cutlery tray at the top!
I would recommend this to a friendNice unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is a great unit. Install went well and the installers took time to answer questions. I am sure this is a 5 star unit i haven't had it long enough to give it 5 stars.
I would recommend this to a friendno pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after i bought this dishwasher to replace my old one i realized you cant use pods ... probably the only reason i dont give it 5 stars
I would recommend this to a friendOff to not great start
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LC code as soon as testing. Samsung told me to air it out for 8 hours. Still not working - swapping out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want to improve your experience with your dishwasher. Let us help you.
Here is a reference on what you should do if your dishwasher shows an LC error code. Please click on "LC/LE error code." Kindly click on the embedded word.
Samsung dishwasher is displaying an error code
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148747488) to help our team pull up your information.
Have a great day.
^Camille
samsung dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent product at decent price. the old one i replaced had the tray insert all eaten up inside. samsung would not cover the parts
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is not the best model don’t like the silverware rack it moves all over the place def wish I could of purchased a different model when I purchased
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John G,
We understand how you feel about your dishwasher's silverware rack placement. We're here to help you.
We have shared the manual link below, which includes recommendations on the placement of silverware in your dishwasher. Please refer to pages 21-22.
User manual
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150778807) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , no more fingers print all over my dishwasher, I will definitely recommend it
I would recommend this to a friendGood dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been good. Easy installation and it fit perfect in the kitchen
I would recommend this to a friend