Customer Ratings & Reviews
- Model:
- DW80CG5450MT
- SKU:
- 6549882
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher's exceptionally quiet operation and superior cleaning performance, with dishes consistently sparkling. Many appreciate its sleek design and the added convenience of a third rack for silverware. The dishwasher's ease of use and ample capacity are also frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
Samsung dishwasher could be better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung dishwasher does not clean as well as my old Whirlpool dishwasher. Also, my Whirlpool dishwasher had a heater to dry the dishes. I new this when I purchased the Samsung brand. I really miss this feature.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy doing your dishes, Cheryli. Let's help you with your dishwasher.
This dishwasher model has an AutoRelease Door feature that opens the door automatically to circulate air for 20% better drying performance. In addition, if your dishwasher does not clean the dishes well. Please click the link and hyperlinks and watch the embedded video for tips.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147615902, to help our team pull up your information when you message us.
Have a great day.
-John
Great priduct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feature where the door opens after wash is complete.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The. Dishwasher works excellent no issues so far and it was great price.
I would recommend this to a friendGreat machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been great. Area for cutlery is much better than the previous one. Cleans stuck in items pretty good.
I would recommend this to a frienddishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had dents in the front and the kick plate on the bottom was badly bent.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Less capacity compared to others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inside is smaller compared to other dishwashers. Takes fewer dishes and glasses.
I would recommend this to a friendA little to environmentally friendly for me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downfall doesn’t dry dishes it’s “environmental friendly and money saving” open door to dry is not for me, it was a gift not my choice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that doesn't dry dishes; kindly click the embedded words.
Samsung dishwasher does not dry dishes.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147950004) to help our team pull up your information when you message us.
Thank you.
-Ricardo
ALL I WANTED WAS A DISHWASHER.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it. It had everything I wanted. However, the first time it ran it it leaked all over. 2nd time it leaked and the water was disgusting and leaking out front corners. Had plumber service. Ran 2 more times to see of anything worked. NOPE. Bad design.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LynelleG,
We understand how frustrating it can be to deal with a leaking dishwasher. We're here to help.
Here is a link to the troubleshooting steps when the dishwasher is leaking. It also contains another resource on leveling the dishwasher, which we suggest also checking.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151077362 to help our team pull up your information when you message us.
Thank you.
-Angelica
Great Deal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher for a great price, couldn’t be happier. Delivered on time as requested
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works in perfect condition, my wife is happy.
I would recommend this to a frienddishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good ..........................................
I would recommend this to a friendReview for Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommended Samsung dishwasher & all of Samsung appliances
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design and excellent distribution of the space
I would recommend this to a friendSamsung Stormwash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had for two months, works great, quiet. No complaints, would buy again.
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little louder than expected. Had to take out the top shelf because I couldn’t fit plates in the bottom rack.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We strive for your washing convenience. Let's look into this and take care of it right away.
This guide will explain the noises from the dishwasher and suggest which step to take. Please listen to the noise and match the noise you hear from your dishwasher. Kindly watch the instructional video and click on the embedded links for additional details.
Samsung dishwasher is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Please see pages 14 to 15 under the "Basic use of racks (Height adjustment, Removing the upper rack)" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147746635) to help our team pull up your information.
Have a great day.
^Camille
Samsung Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Looks sleek and clean. Many different washing options. Works great!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just recently upgraded my dishwasher after nearly 10 years. Very please.
I would recommend this to a friendSamsung-just one of the BEST!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get much better than this dishwasher!! Thanks
I would recommend this to a friend- Pros mentioned:Cleaning performance
Doesn't Dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans but doesnt not dry! The machine would be 5 stars if it would just dry, everything else is great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JanetZ,
We know how much peace of mind the dishwasher can bring to a household. Let's get the information you need to keep the dishes clean.
The links below will help you ensure your dishes are dry and get the best results after every cycle. Learn more by checking the hyperlinks.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147424738) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Noise level
Would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet but does not dry. The dishes are always wet and we have to try them before we put them away.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BrandonB,
We understand that dealing with a non-drying dishwasher can be frustrating. We're here to help.
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 49.
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
We have also included links to improve the dishwasher drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.
Improve your dishwasher's drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149663597) to help our team pull up your information when you message us.
Thank you.
-Angelica