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Customer Ratings & Reviews

$699.99
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The comparable value is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 649 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers consistently note the 24" AutoRelease Dry Smart Built-In Tub Dishwasher's quiet operation and effective cleaning performance. Many appreciate its sleek design, the added convenience of the third rack, and ample capacity. However, some customers have expressed concerns about the door's sturdiness and the length of the wash cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 649 reviews
  • Rated 5 out of 5 stars

    Gift for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and son in law. They love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality dishwasher unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial unit was a bestbuy pickup and after unpacking it was damaged. Bestbuy stepped up and delivered the replacement to our home. Unit is a little louder than expected and does not have a heat dry. Good unit for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Excellent looks and very, very quiet! Have only used once with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are comfortable with this item/purchase. We have it just for a month and it works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite- checked out others- for the price very nice machine! Nice features- auto - open when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , easy install and very quiet operation. It has wireless capability through a samsung app which is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    homeowner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the looks of it ,did not run it yet ,can,t answer anything else till I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek design, pretty good interior space and has a lot of functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PLEASED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quiet and aesthetically pleasing to the eye. Very Happy about the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not dry dishes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars because this dishwasher washes dishes great but it does not have a drying feature. The door pops open to 'air dry' the dishes. Which would take 5 more hours.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the disappointment about the dishwasher's drying performance, JMoney. Let us help.

      The dishwasher has an Auto Release™ Dry function, which is designed to improve drying performance, and automatically opens the dishwasher’s door 1 to 15 minutes before a cycle ends.

      Below is the user manual link for your model. See page 34 for more details about the Auto Release Dry function and how to turn it off and page 49 for the suggested actions when the dishes are not dry.
      https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf

      You may also check the link below for other troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Lastly, the links below detail the steps to improve the unit's drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.

      Improve your dishwasher's drying performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148270725) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it’s working very quit during a circle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying Appliances from the Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying from Best Buy is an experience you will cherish in your mind for a long period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite impressed by functions and quietness of the system. Delivery and installation was A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and washes super well. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as is and I installed it myself. Installation and delivery is too high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Looking Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet Machine. Wish it had a rinse cycle. Plastic items don't completely dry. Otherwise works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very, very QUIET !!!!! First time I used it, I thought it wasn't working. Dishes comes out spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS AND WORKS PERFECTLY! I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pop and Fresh ready with clean dishes when done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade from our last dishwasher. Love hiw it opens when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage and it gets everything clean and dry. Aweosme being able to set it up in my smart home!

    I would recommend this to a friend