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Customer Ratings & Reviews

$679.99
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Comp. Value: $899.99

Customer reviews

Rating 4.4 out of 5 stars with 283 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the 24" AutoRelease Dry Smart Built-In Tub Dishwasher's quiet operation and effective cleaning performance. Many appreciate its sleek design, the added convenience of the third rack, and ample capacity. However, some customers have expressed concerns about the door's sturdiness and the length of the wash cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 45 reviews
  • Rated 4 out of 5 stars

    Quiet, clean, great racks. Could dry better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how quiet it is. It cleans very well, but doesn't try well, which I think is because the door auto-releases/opens towards end of cycle. Samsung Customer Service (and the operating instructions) recommend using a rinse agent to improve drying. I wasn't looking to add another product expense to my shopping list, but I will try and see if it works. To end on a positive, we really like how the racks are structured and do appreciate and make good use of the 3rd top rack.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher performs as expected, but I always pre-rinse so not a big challenge. I likely never use 80% of the features, but nice to have them if needed. I installed myself and it was a bit of a pain and took longer than I thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Packed well except for kick guard was bent. Otherwise pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Silent cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this dishwasher is great. It cleans and dries perfectly. I have made the mistake of not running it because I thought I heard it running. It is so quiet. I wish the racks tilted so that cups wouldn’t turn over and collect water. This may be user error though. The bottom rack have large gaps which may make many dinner plates hard to wash alongside many dinner glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dishwasher for the price. Color and finish was our main purpose of buying to match what we currently have. The Good, quiet, stylish, easy to install and use. Cons, you will need to purchase a 90 degree elbow to hook up, is very flimsy when door is open so be careful until its in its home. No dryer, you must use washer aid to get dishes dry. Over all not a bad unit for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Design

    Rated 4 out of 5 stars

    Love this dishwasher

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this dishwasher and how it looks in my kitchen. The rack configuration (with the adjustable height middle) allows me to play a whole new level of Tetris. The options for cycles and settings are far more than I could have imagined on my previous 30 year old dishwasher. I know people complain about how it "pops open" at the end of a cycle, but I have grown to love that feature. It only opens it an inch or two (not the whole way) and the dishes dry better and the dishwasher doesn't get that funky smell.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Its a dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy door that feels cheap. Silverware holder doesnt attach to rack. The extra top rack is nice but definitely lose noticable space for the other racks if you had just a two rack dishwasher before.. cleans dishes just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    "AutoRelease Dry" - Understand what this means!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher does not have heated dry. The way it "dries" the dishes it it opens the door automatically at the end of the cycle. The water is pretty hot at that point, so it "air dries" the dishes. This makes it energy efficient. However, the dishes don't get as dry as they do with a machine with heated dry. It's mostly in areas that water "pools", like in a spoon that was loaded "spoon side up". JetDry is your friend as well - it helps with the overall drying process. The connectivity features are really cool, and it's a quiet machine. So, if it dried better I'd give it 5 stars but the air drying really doesn't do as good a job as heated dry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite cleans excellent but it take a little longer than i like

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 4 out of 5 stars

    Storm wash is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a older samsung model break down so upgraded to this model. Love the third rack for silverware but wish that since i opted for that one that the bottom rack wasn’t taken up by even more silverware baskets. The racks raise and lower easy and the apps UI is quite easy to navigate. The count down timer and doir popping open to dry is a nice feature. I do wish this one had martini and wine glass holders like my previous model though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    I would purchase again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as big on the inside as my last dishwasher, but love the feature that allows the door to pop open and dry the dishes further…cleans dishes nicely, even on quick wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Hope it lasts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Samsung didn’t even last four years. We wanted all our appliance finishes to match so we stuck with Samsung again. The interior seems a little weakly built. It is quiet and cleans well, drying cycle is adequate. Hope it lasts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart function of this washer and various cycle options. Like the autoopen feature as well. Some cycle have trouble drying the dishes completely and I have to air them out for a day which is annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does not dry as well as others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this dishwasher cleans well, I love not having a handle sticking out. We are not as happy with the control panel and the drying cycle. it has an auto-open door for final drying - but we have dogs and the door comes all the way open so not a great design and we had to turn that feature off. so dishes don't dry well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Excellent value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The machine is whisper quiet and I haven't had to rewash any dishes so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet but takes over 2 hrs for an auto cycle. Cool I get a notification when it's done

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, tons of room and versatile in the ability to modify the racks for larger dishes and pots, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Working but expected more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be washing good. Bottoms on top are annoying as you have to do everything with the door open. Doesn't stay cracked open either for drying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes dishes like I expect a dishwasher to do.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed having thia dishwasher. It fits enough for our family of 6. The only issue we have is sometimes it leaves the dishes dripping wet.

    I would recommend this to a friend