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Customer Ratings & Reviews

$559.00
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Customer reviews

Rating 4.4 out of 5 stars with 648 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher, particularly its quiet operation and excellent cleaning performance. Many appreciate the convenience of the third rack and the ease of use. The spacious capacity and appealing design are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 648 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. The door opens an inch or two when the cycle is done - I love that feature. Never have to guess if it's a dirty load or a clean one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet PLUS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with this washer. It is so quiet we have to check just to make sure it’s running.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher works great. Dishes and glasses come out sparkling and totally dry, which was an issue with our old model

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    R Manning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, been wanting a new one and i bought the one with all the things i wanted with it especially the 3rd shelf

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Better than my last one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint resistance is great, always looks clean. The cycle options are great. Although they are quite long dishes are spotless after.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung Dishwashwell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! It's very easy to operate and clean the dishes really well. It's a Samsung, of course it's awesome!!! Very happy with this purchase and all the Samsung product I purchased from Best Buy! Thank you Best Buy and Samsung!!!KUDOS!!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this dishwasher. It does everything promised. Cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I expected it to be and more! It washes better than our old dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our home , easy to control and manage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment was delivered easily, minor hiccups when it was getting installed. Make sure to confirm what you have in your kitchen cabinet for interfacing the unit if you replacing it prior to delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and silent. Has great capacity and is fast. Great replacement for what we had..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy this dishwasher again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dishwasher is the best dishwasher I have ever had. The service at Best Buy gives for this dishwasher is excellent. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent dishwasher and install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher itself is quiet and efficient. The install was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Samsung Diswasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 racks is really nice feature and is extramely quite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version of the same model. This model does not seem to be as sturdy & the materials are not as tough. The interior racks were also not as good as the older model (I believe a 2020) was and I actually took the older lower rack out of the old machine and put it in this one since they are the same. The new model has a really bad silverware portion that does not stay stationary in the rack and was more difficult to fit things in, in general.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this dishwasher has been great. Cleans really well and really impressed by the functionality of it. Love that u can pick a setting thru the app, just sucks that you can’t actually start the dishwasher from the app. But so far it works really well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The automatic open on this dishwasher is awful!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Samsung dishwasher DW80CG5451SR for a few months now and I would definitely NOT recommend it. It's awful. We did not chose it. Our old one died and flooded the kitchen and homeowner's insurance provided this as a replacement. The fact that it is cheap and terrible may have been a factor in the insurance company's decision. I am strongly leaning towards throwing it away and paying for better replacement myself as a Christmas present to my family. This dishwasher runs ok, as all dishwashers should. But what makes it awful is that it automatically opens up when it is done. So for the last 3 months, there's been this daily guessing game of whether or not the dishwasher is clean and needs to be emptied, or is dirty and needs to be run. Sure, you can use magnets and stickers or whatever that should convey that info. But in a busy house with multiple kids those magnets just aren't consistently reliable. So whoever is tending to the dishwasher must constantly guess and poke around in there to see if it's clean or not. Others may be completely fine with that "feature" and that's great. But for us, it's been a daily issue that's completely avoidable by buying any other 'normal' dishwasher. This auto-open feature is unnecessary and completely ridiculous. It is a solution without a problem, and I'll now need to waste $800 to replace it and go through the hassle of finding a normal one and getting it installed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JamesT, sharing your experience with the Auto Release Dry feature matters. Let's get the information you need.

      Auto Release™ Dry The Auto Release™ Dry function, which is designed to improve drying performance, automatically opens the dishwasher's door 1 to 15 minutes before a cycle ends.

      You can have this enabled or disabled. For details, please see page 34 of your user manual.

      Manual
      https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147648568) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Dishwasher is better than my old one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines was hesitant getting different brand but am delighted I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has 3 ranks. Works with smart things app.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    did we get a lemon?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the other reviews we must have got a lemon-we hate this dishwasher! We have had it for 2 years and it does not get our dishes clean at all. Last night I had washed everything before I put them in the dishwasher I wanted them sanitzed and they came out dirty! So now we are looking for another dishwasher. It is quiet. The adjustable second rack does not sync with the back so the door will not shut, the third rack is so high you can not fit much in there and the cycles are really long. Loved the design and stainless steel interior but this is the worst dishwasher we have ever owned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MelindaM,

      We know how much peace of mind the dishwasher can bring to a household. Let's get the information you need to keep the dishes clean.

      The links below will help you ensure your dishes are clean and get the best results after every cycle. Select the scenario and topic that best fits your situation and learn more by checking the hyperlinks and watching the embedded video.

      Dishwasher cycle ends before dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      Dishwasher door does not close:
      https://www.samsung.com/us/support/troubleshooting/TSG01001919/

      Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148427924) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    It's very quiet. dishes become clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, it's very quiet. dishes become clean. Just one thing is the inner space is a bit smaller than our previous one.

    I would recommend this to a friend