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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 649 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 649 reviews
  • Rated 5 out of 5 stars

    Machine review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this machine for almost over a year. I love it. It cleans amazing and always well kept. Hasn’t broken down for anything, such a good brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. My dishes are so clean. Samsung for the win.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing, for the most part

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly minus the annoyance that you HAVE TO use rinse aid or it throws an SC code that usually means bad sensor or clog, but you only knownif you install the app and connect to it... lots of headache. Disappointed in Samsung for forcing use of 3rd party products. Aside from that it would have recieved a 5 star

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer's remorse starting to kick in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this Samsung dishwasher model (dw80cg5450mt) for a little over 2 weeks now and we're starting to regret our purchase. First, the dishes don't seem to be as clean as they were with our 20+ year old Kenmore that just kicked the bucket. Secondly, the drying feature called the AutoRelease Door is pretty much a joke when it comes to drying your dishes after a cycle. For example, last night we did a small load of dishes around 6:00 pm. When the cycle finished, the AutoRelease Door function kicked in and popped the door open to release steam and help the dishes air dry. The problem is that at 10:00 am this morning (16 hours later) when I started to take the dishes out to put away, everything (especially the silverware) was still wet. How does a $600+ dishwasher not have a better system for drying dishes? The third issue that we've found with this machine in its short time with us is that the filter clogs pretty quickly. We've done about 5 loads in the 2+ weeks we've had the machine and we've had standing water in the bottom of the unit one time already. This product came highly recommended by Best Buy customers which is partly what we based our purchase on. Boy, were we mislead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Our goal is to ensure your dishwasher always functions at its best. Let's help you out.

      We recommend following the resources below to rectify your dishwasher's concerns. Please browse the hyperlinks and watch the embedded video (If available) for tips.

      Dishwasher cycle ends before dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Samsung dishwasher is not draining:
      https://www.samsung.com/us/support/troubleshoot/TSG10004498/

      To clean the dishwasher's filter, turn to pages 41-43 of the unit's manual for instructions:
      https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149894316, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job of cleaning the dishes. I never hear it running. Thats a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to operate, seems to clean dishes. Not crazy about the silverware containers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 3rd Row

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second samsung dishwasher. I didn't need to replace my first one but I had purchased a new stove and decided to replace all of the kitchen appliances so they are the same age. I only wanted a new one because I loved the 3rd row and have always thought that would be more efficient for my household and it is! I love it. I also love that it opens once done, that really dries my dishes off faster and makes putting everything away easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 24" Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month the Samsung dishwasher works great and is nice and quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mt best ever dishwasher

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced what I thought was a good Kitchen-aid with this dishwasher. Turns out that Kitchen-aid was not so good. I now Know what a good dishwasher is like. Dishes come out clean. They are cleaner now after a couple of washes than when they come out of the old washer. So we put all of the dishes through before using them and what a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. Its so quiet and cleans so well. Not to mention its looks great in my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleanest dishes ever and oh, so quiet! I recommend this fir any family wanting a reasonably priced machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and to the point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dishwasher to complement my other Samsung appliances. It operates very quietly and the automatic door opening after completion is a great feature for thorough drying. I would recommend this to anyone in search of a new or replacement machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks as described and a nice addition to my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hit the 1 year mark with this dishwasher, and the wife and I absolutely love it. Super quiet, the third row silverware rack is awesome. Easy cleaning and maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! I like the quietness and cleans just be way I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, stylish, fingerprint, free, easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIshwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little to no noise, cleans dishes and silverware very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dish washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qow oh wow!!! Get everything clean. Wifi settings and omg when its cycle is complete it makes a sound and the door opens!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was truly the “Best Buy”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung dishwasher, it’s quiet, auto release and I’m loving the top rack for silverware. The installation process was easy and he was very knowledgeable and did a great job of installing the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Cleans well and does all. Love the 3rd shelf. Especially like the door popping open to dry.

    I would recommend this to a friend