Customer Ratings & Reviews
- Model:
- DW80CG5450SR
- SKU:
- 10886103
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
did we get a lemon?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading the other reviews we must have got a lemon-we hate this dishwasher! We have had it for 2 years and it does not get our dishes clean at all. Last night I had washed everything before I put them in the dishwasher I wanted them sanitzed and they came out dirty! So now we are looking for another dishwasher. It is quiet. The adjustable second rack does not sync with the back so the door will not shut, the third rack is so high you can not fit much in there and the cycles are really long. Loved the design and stainless steel interior but this is the worst dishwasher we have ever owned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MelindaM,
We know how much peace of mind the dishwasher can bring to a household. Let's get the information you need to keep the dishes clean.
The links below will help you ensure your dishes are clean and get the best results after every cycle. Select the scenario and topic that best fits your situation and learn more by checking the hyperlinks and watching the embedded video.
Dishwasher cycle ends before dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Dishwasher door does not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001919/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148427924) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
It works for the price point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The model is OK definitely not quite or cleans like the model above it, however I bought that one and it only lasted 3 years. The only reason I stayed with Samsung here is it matches the other appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kenneth TL,
We completely understand your perspective and appreciate you sharing your experience. It’s important to us that your appliances not only perform well but also complement your home. We’re glad to hear you value having a consistent look with your other Samsung appliances and hope this dishwasher continues to meet your needs for years to come.
Leo
It's very quiet. dishes become clean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, it's very quiet. dishes become clean. Just one thing is the inner space is a bit smaller than our previous one.
I would recommend this to a friendSAMSUNG DISHER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MY SAMSUNG DISH WASHER QUIET REAL EASY TO USE JUST LOVE IT
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has be great so far. It is very quiet. You can be standing right next to it not hear it
I would recommend this to a friendGreat for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! it's quiet and we mostly use the 60 minute quick wash. I'm happy
I would recommend this to a friendSamsung dishwasher = great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box item. Works amazingly ! Installation was quick and easy. And definitely saves some time compared to my one I replaced.
I would recommend this to a friendOk………
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is ok……………………………………………………………………………………….
I would recommend this to a friendBrand response from Samsung
Posted .Hi user368776,
Nice to hear the dishwasher is doing what you need and fitting into your daily routine.
Customer insights help shape future enhancements, and it’s rewarding to hear when our appliances are part of everyday comfort.
If you ever need to reach out to Samsung, please include this reference number (1152373290).
We value your business.
Geraldine
Samsung Care
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet. So far no complaints. Would recommend.
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it opens to vent when it's done running. The adjustable 2nd rack & the 3rd rack are nice features.
I would recommend this to a friendSmart Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Products performs great also alerts when cycle is complete
I would recommend this to a friendSamsung should stick to electronics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.food residue left on dishes, glasses, since day one (less than a year ago) ridiculous filter with 12 screws to undo before you can clean filter and grinder; doesn't clean dishes, flatware well if full capacity of racks is used, such as after a holiday meal; I have no idea what "stormwash" actually does; 3 hour wash cycle is crazy. overpriced. get. a. bosch. instead!
No, I would not recommend this to a friendBrand response from Samsung
Posted .JamesH, we know how frustrating it is to have a dishwasher that doesn't fully clean dishes. Let us help you make the experience better.
Below is a link for tips and tricks to have clean dishes. Please click on the embedded word.
Dishes are not clean after dishwasher cycle
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Please see pages 41 to 43 under the "Filter" section of the manual for more details on cleaning the filter.
Manual
https://downloadcenter.samsung.com/content/UM/202308/20230809163709370/North_America_DW5000C_WEB_DW0003_English.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146670021) to help our team pull up your information.
Have a great day.
^Camille
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet like it’s mentioned, like the sleek looking looks
I would recommend this to a friendSamsung 24" Top Control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet Would buy again Got it for a good price,
I would recommend this to a friendLooks good hope it last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope this lasts longer than previous more expensive model did. Nice and quiet but cheaper quality. First model costs more to repair than replace. Would recommend for the price.Functions well.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JamesD,
Thank you very much for your observation of our dishwasher. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Total no-show & no-call!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made this purchase in the Durham Store in Early February. They said they couldn't deliver & install it until 2 weeks later on a Saturday around 5pm. That wasn't great but I could live with it. On that Sat. they didn't show up at the scheduled time but messaged that they would be a little late. Time went by and I kept getting messages that they were still on their way. Last message was around 9:30 pm. A total no-show and now phone call. I was really irritated as they had really messed up my Saturday. On Tuesday, I received a message to reschedule. I'm still thinking it over.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LarryM,
We appreciate the time you took to share your review of your Dishwasher with StormWash and the details you provided about the delivery.
We recommend reaching out directly to Best Buy, as delivery scheduling and installation are managed by the retailer. Their team can review what occurred and assist with next steps. Best Buy Customer Service can be reached at 888‑237‑8289.
For your records, your Samsung reference number is 1152254664.
Thank you for sharing your feedback.
Jeffrey
Samsung Care
Good team
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service and best buy teams are very helpful and professional Product is excellent
I would recommend this to a friendDishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher consistently delivers spotless dishes, even with heavily soiled pots and pans. The multiple wash cycle options and adjustable racks enhance its versatility.
I would recommend this to a friendShould have used my own installation people.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is great. Installation was not. I got ripped off by installation crew.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Display,
It’s good to hear your Samsung dishwasher is performing well, and we also recognize your note about the installation not meeting expectations.
For concerns related to installation services, Best Buy is best positioned to review what happened and help with the next steps. You can reach them using the contact information below.
Best Buy Contact Information:
Phone: 888-BEST BUY (888-237-8289)
Website: www.bestbuy.com
If you ever need to reach out to Samsung, please include this reference number (1152400302). This will help our team quickly pull up your details.
We appreciate the opportunity to review your feedback.
Geraldine
Samsung Care
Work cmpanion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made my everyday life easy.Long lasting, Compatibe performance
I would recommend this to a friend