Customer Ratings & Reviews
- Model:
- DW80CG5450SR
- SKU:
- 6549886
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 24" AutoRelease Dry Smart Built-In Tub Dishwasher's quiet operation and effective cleaning performance. Many appreciate its sleek design, the added convenience of the third rack, and ample capacity. However, some customers have expressed concerns about the door's sturdiness and the length of the wash cycles.
This summary was generated by AI based on customer reviews.
A Quite Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was waiting for a Samsung dishwasher to compliment my other appliances, that had 4 stars and above. BUT, this one I have a few gripes about. IT DOES NOT DRY DISHES. I have to use a dish towel and dry every single dish that comes out of this thing! Even if I let the dishes sit in there a few days, they still are extremely wet. The 3rd rack for silverware is pointless because it has never fully cleaned the silverware. Silverware only comes clean when it is put in the bottom basket. Utensils that are long won’t fit in the basket and don’t come clean on the top rack. I have to lay them down on the bottom rack. The bottom rack design leaves it with wide openings and so much stuff literally fall through to the bottom of dishwasher during the wash cycles. I always have to check for items the fell through after every cycle. I wouldn’t recommend this dishwasher to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here are the links for troubleshooting steps for your dishwasher that is not drying and cleaning; kindly choose the one that matches and click the embedded words.
Samsung dishwasher does not dry dishes.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/?msockid=08e6a45904c26b1f3477b061055f6aec
Dishwasher cycle ends before dishes are clean.
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149076714) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Cleaning performance
Love it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and washes super well. Very happy with my purchase!
I would recommend this to a friend Pop and Fresh ready with clean dishes when done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice upgrade from our last dishwasher. Love hiw it opens when finished.
I would recommend this to a friendGreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item works very well highly recommend. Simple installation overall satisfied.
I would recommend this to a friend- Pros mentioned:Noise level
Really quiet!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job, and it's really quiet, can barely hear it!!!
I would recommend this to a friend Read the manual. Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like that it opens up to dry. But when I turn that feature off everything stays soaked. I bought this particular one to have a heater to dry my dishes. But only works when the door is open. Other than that it works great. Connects to my smart things app easily. Read the manual. I always do.
I would recommend this to a friendQuiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the performance but not some of the design. Doesn’t accommodate wine glasses. Water connection in back makes installation more difficult.
I would recommend this to a friend- Pros mentioned:Noise level
Quiet dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soooo quiet! I would 100% recommend for anyone to get!
I would recommend this to a friend - Pros mentioned:Noise level
Samsung is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works greàt would recommend it very quiet looks nice love top controls by CCR
I would recommend this to a friend - Pros mentioned:Noise level
Samsung Stormwash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had for two months, works great, quiet. No complaints, would buy again.
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quite and automatic release is very handy.
I would recommend this to a friend - Pros mentioned:Third rack
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher! We are so happy with the way it has a third level
I would recommend this to a friend Sparkling Clean Dishes Every Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the standout features is the range of wash settings available. Whether it's a quick wash for lightly soiled items or an intensive wash for tougher grime, this dishwasher offers the flexibility to choose according to my needs. The eco-friendly setting is particularly impressive, ensuring efficient cleaning while conserving water and energy.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love that it opens when it's finished
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I’ve ever had. Washes everything with ease!
I would recommend this to a friendMISSING PARTS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to use it. The dishwasher was missing legs, screws, bottom plate and manual. We can't set it up level without legs. Called Samsung customer service and they are supposed to send everything but haven't seen it since 9/19/25 when we called them. Also, we have been to Bestbuy twice to let them know about the situation. Hope to get this resolved soon!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gin T,
We suggest contacting us via the options below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150897328) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Noise level
Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the quietest dishwasher that I have ever had.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung products have been good for me...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet and nice options... especially the quick wash
I would recommend this to a friend Smart dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Bought this as a package and it gives you so many options including an option to prevent plastic from melting. Love that I can advise settings from phone.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer really happy with it. I love the app settings.
I would recommend this to a friend