Customer Ratings & Reviews
- Model:
- DW80CG5450SR
- SKU:
- 6549886
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 24" AutoRelease Dry Smart Built-In Tub Dishwasher's quiet operation and effective cleaning performance. Many appreciate its sleek design, the added convenience of the third rack, and ample capacity. However, some customers have expressed concerns about the door's sturdiness and the length of the wash cycles.
This summary was generated by AI based on customer reviews.
Off to not great start
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LC code as soon as testing. Samsung told me to air it out for 8 hours. Still not working - swapping out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want to improve your experience with your dishwasher. Let us help you.
Here is a reference on what you should do if your dishwasher shows an LC error code. Please click on "LC/LE error code." Kindly click on the embedded word.
Samsung dishwasher is displaying an error code
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148747488) to help our team pull up your information.
Have a great day.
^Camille
Samsung dishwasher could be better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung dishwasher does not clean as well as my old Whirlpool dishwasher. Also, my Whirlpool dishwasher had a heater to dry the dishes. I new this when I purchased the Samsung brand. I really miss this feature.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy doing your dishes, Cheryli. Let's help you with your dishwasher.
This dishwasher model has an AutoRelease Door feature that opens the door automatically to circulate air for 20% better drying performance. In addition, if your dishwasher does not clean the dishes well. Please click the link and hyperlinks and watch the embedded video for tips.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147615902, to help our team pull up your information when you message us.
Have a great day.
-John
Good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been good. Easy installation and it fit perfect in the kitchen
I would recommend this to a friendLess capacity compared to others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inside is smaller compared to other dishwashers. Takes fewer dishes and glasses.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The. Dishwasher works excellent no issues so far and it was great price.
I would recommend this to a friendGreat machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been great. Area for cutlery is much better than the previous one. Cleans stuck in items pretty good.
I would recommend this to a friendGreat priduct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feature where the door opens after wash is complete.
I would recommend this to a friendGreat Deal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher for a great price, couldn’t be happier. Delivered on time as requested
I would recommend this to a friendA little to environmentally friendly for me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downfall doesn’t dry dishes it’s “environmental friendly and money saving” open door to dry is not for me, it was a gift not my choice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that doesn't dry dishes; kindly click the embedded words.
Samsung dishwasher does not dry dishes.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147950004) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works in perfect condition, my wife is happy.
I would recommend this to a friendReview for Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommended Samsung dishwasher & all of Samsung appliances
I would recommend this to a frienddishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had dents in the front and the kick plate on the bottom was badly bent.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good ..........................................
I would recommend this to a frienddoes 1/2 the job
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cycle runs forever. does not heat dry. auto opens at cycle end to "air dry." very inefficient. dishes do not appear clean. the water left on dishes means hand drying. water is left inside the machine, begins to smell and potentially grow mildew. unsafe for pets and children to leave open. very unhappy with this purchase
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working dishwasher. Allow us to help.
For concerns about the cycle taking a long time to finish, please follow the guide below and click on the embedded links for additional support:
Samsung dishwasher cycle takes a long time to finish
http://www.samsung.com/us/support/troubleshooting/TSG01001909/
For issues with dishes not drying properly, please follow the guide below and click on the embedded links for additional support:
Samsung dishwasher does not dry dishes
http://www.samsung.com/us/support/troubleshooting/TSG01001910/
To address mildew or musty smells, please follow the guide below and click on the embedded links for additional support:
Samsung Dishwasher Stinks or has a Musty, Mildew Smell
http://www.samsung.com/us/support/troubleshooting/TSG01001923/
If your cycle ends but dishes aren’t fully clean, follow the guide below, choose the scenario that best fits what your dishes look like after a cycle, and click on the embedded links for additional support:
Dishwasher cycle ends before dishes are clean
http://www.samsung.com/us/support/troubleshoot/TSG10000118/
To disable the Auto Release™ Door function, please refer to the user manual on page 34 under “Auto Release™ Dry”:
User manual
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
Should you need further assistance, you may contact us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151539032) to help our team pull up your information.
Thank you.
^Camille
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design and excellent distribution of the space
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is not the best model don’t like the silverware rack it moves all over the place def wish I could of purchased a different model when I purchased
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John G,
We understand how you feel about your dishwasher's silverware rack placement. We're here to help you.
We have shared the manual link below, which includes recommendations on the placement of silverware in your dishwasher. Please refer to pages 21-22.
User manual
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150778807) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Space isnt very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit isnt bad but the space isnt very good can barely fit a plate on the bottem and the top rack the pics show it hold 2 different size plates but thats false. The silverware rack pushes on most things sin the top rack
I would recommend this to a friendBrand response from Samsung
Posted .Cole, we want you to enjoy using your dishwasher. Allow us to help you with this.
The upper rack of your dishwasher can be adjusted to accommodate large plates.
Depending on where you set the upper rack height, the lower rack can accommodate plates up to 12 in. (30 cm) in diameter, and the upper rack can accommodate plates up to 8 in. (20 cm) in diameter.
Please see page 14 under the "Height adjustment" pages 17 to 22 in the "Loading your dishwasher" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202308/20230809163709370/North_America_DW5000C_WEB_DW0003_English.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146675127) to help our team pull up your information.
Have a great day.
^Camille
Samsung Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Looks sleek and clean. Many different washing options. Works great!
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little louder than expected. Had to take out the top shelf because I couldn’t fit plates in the bottom rack.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We strive for your washing convenience. Let's look into this and take care of it right away.
This guide will explain the noises from the dishwasher and suggest which step to take. Please listen to the noise and match the noise you hear from your dishwasher. Kindly watch the instructional video and click on the embedded links for additional details.
Samsung dishwasher is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Please see pages 14 to 15 under the "Basic use of racks (Height adjustment, Removing the upper rack)" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147746635) to help our team pull up your information.
Have a great day.
^Camille
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just recently upgraded my dishwasher after nearly 10 years. Very please.
I would recommend this to a friend