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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2666 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,666 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    First Samsung, no regrets at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quiet, which was important to us, especially since our last Bosch was whisper quiet. Having three racks to load is incredible, no going back from loading silverware in a basket on the bottom row. The smart features are nice but not necessary. I don't mind getting notifications that the cycle is finished, it can be helpful. Overall it's a great deal, it cleans as well as our old Bosch, is quiet,. Looks beautiful. Added bonus: A large display on the front showing time remaining on the cycle; can see it from across the room and it's very very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher. Cleans very well. Only problem is it is too quite. A few times in the middle of the night I go into the kitchen and I hear a very faint noise and I try to figure out where its coming from only after a few min of searching its the dishwasher doing its job. Almost silent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Its so quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, washes well. Easy to operate; however, still learning about all of this unit's options, especially the dry cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet, Dry, and Clean.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This washer is so quiet we don't know it's running. The auto-dry makes our dishes squeaky clean. We couldn't be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Pretty good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Dishwasher, very quite and does a good job cleaning the dishes. The only thing I was not too happy is that in the event some water drip outside the unit, there is a sensor that if a little water get in to it, it will give you an error code, so you need to youtube it to open it, dry it, and hope that will not do it again..

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best dishwasher and so quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been so thankful we purchased this dishwasher from Best Buy. It works perfectly and is so quiet we do t even know it’s running. Best Buy had our order ready a day earlier than requested and were a pleasure to work with. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Not sure why the negative reviews, this is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets clear up some simple research here. I looked at redoing my kitchen and wanted top of the line appliances in black stainless steel. I went with Samsung due to the technology behind them and the brand etc. Now when it comes to dishwashers, I had a Bosch and it worked great, granted there were times, the dishes didnt come out totally clean, but it did the job and I had no complaints. When it came to style, I sacrificed quality product and name brand for style since the Bosch stainless I owned looked like something out of the 1950's and was not sleek styling at all. I would of went back to Bosch had they not had a backorder of their products by several months. However I went with Samsung and I have to say despite all the negative reviews, this dishwasher performs as good if not better than Bosch and the dishes come out sparkling. I am not sure what all the issues others are having and quite frankly I feel like its a bit of over sensitivity and maybe a few faulty units. However knock on wood, this dishwasher is performing up to par with some of the best I have used and beats out GE and Whirlpool. My theory is that other appliance manufacturers are scared of Samsung right now and all the "appliance stores" I contacted, knocked Samsung as being the lowest tier appliance. I so far disagree and in fact am very happy with the purchase. They look stylish, modern and have the latest tech embedded into their appliances which is awesome and ties into my smart home. As for other manufacturers, I cannot say that much about their tech tie in as I have not seen it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Recruiter89! We appreciate you taking the time to leave your feedback and choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Cycle time

    Rated 2 out of 5 stars

    Not as great as i was hoping for

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dishwasher nd i will say it is quiet. As for the negatives, average was is between 2-3 hours which seems to use a lot of hot water. It does have a setting to do a quick was of 1 hour but dishes don't seem to be as clean. There is a delfection arm that keeps coming of the track. Wirh this product bwing less than a year old i am not impresses. Also the 3rd rack seems great in theory but honestly is quite useless. The capacity of the diswashee is also smaller than my last. I would by pass this dishwasher and find one that is more suitable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DustinS,

      We understand the frustration of owning a dishwasher that takes a long time to finish the cycle and doesn't clean well. We're here to help.

      Here is a link to troubleshooting the dishwasher cycle that runs too long to finish. It also contains another link about the water supply requirements, which you may check.

      Samsung dishwasher cycle takes a long time to finish:
      https://www.samsung.com/us/support/troubleshooting/TSG01001909/

      We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      You may also refer to the user manual for other solutions when the dishes are not clean. Turn to pages 47-48.
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Lastly, the links below will guide you about improving the dishwasher's cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes other resources about running a dishwasher cycle and loading the unit, which you may also check.

      Improve your dishwasher's cleaning performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148127141) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher! Very quiet when running. My dishes are spotless! Especially love the 3rd top rack for large utensils and knives!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Samsung! We appreciate your feedback, continued support and choosing Samsung! ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is amazing! Not only it looks sleek but it works great, quiet and is roomy to fit pots, etc

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    A fantastic quiet dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful appliance. It cleans dishes thoroughly and doesn't leave spots. The auto open feature is also great because it helps air out the dishwasher after a cleaning cycle. The middle rack is height adjustable. We love the top rack for silverware and large spoons. The delay wash and the option to start the dishwasher from the app is also a really nice touch. While gimmicky, it's pretty cool that we get alerted on our phones when the dishwasher is done. I had a previous Samsung Dishwasher which was still working perfectly but didn't match our remodel. Sold it and went with this one. Best of all this is really really quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for being a loyal Samsung customer, Todd. We appreciate your feedback. ^Lo Samsung

  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Quietest dishwasher I've ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. So quiet and roomy, holds everything. Love the ability to change racks easily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 3 out of 5 stars

    Ok dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing options very quite but door pops open automatically when dishes are done kept leaving small water puddle on floor when popped open after cycle (supposed to ) geek squad came out didn’t find a leak but could of been from water rolling down when door popped open for drying and got on floor third rack is really useless except for regular silverware but got dishes clean

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher, and how it adjusts heights. But best of all it is so quiet you wonder if it is running. I was skeptical about how it opens on its own at the end and if it would dry properly, it dry's perfectly. It's amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So Quiet and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really didn't need a new dishwasher, but my wife insisted that we take advantage of the sale discount as we were purchasing other Samsung appliances. I can not believe how quiet this unit is and how well it cleans dirty dishes without a pre-wash in the sink. I guess we did need this after all.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We exchanged this Samsung dishwasher due to a malfunction of an older model that was impossible to repair (after several attempts). The difference is huge, still a sleek look very modern matching same color of our refrigerator but with much higher performance, this model has a visible timer (that comes on only when the dishwasher is turned on) it automatically crack opens the door a couple of minutes before the end of the cycle to allow steam to dry out and the washing programs are very good and efficient. The third rack for silverware and smaller items is very useful. Overall a very recomendable items a bit pricy but well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's done a great job of cleaning the dishes. The app controls are easy to understand. It is also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase i made was the best choice … the dishwasher is quiet as well as effciient …. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Design, Noise level

    Rated 5 out of 5 stars

    Beautiful product and superb cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design. No handles on the front. Simple and clean lines. Unit is super quiet and washes dirty dishes and glasses with a spot free finish.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    New Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just started using our new dishwasher. We really like the upper rack for silverware and large cooking utensils. It is very quiet and cleans really well. So far so good.

    I would recommend this to a friend
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