Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Best we have owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet. Nice racks for easy loading. Door pops open when finished cycle.
I would recommend this to a friendBrand response from Samsung
Posted .We are excited to hear that you're enjoying the features and performance of this dishwasher, davd. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Noise level
So quiet and sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is as quiet as it gets!! Low decibal of 39 it doesn’t get better
I would recommend this to a friendBrand response from Samsung
Posted .I love how quiet this dishwasher is too, drg6654! Samsung is honored to be part of your home. ^Jecca
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good with the dishwasher. Only flaw I hate is the automatic opening after its completed a wash. Maybe we can change this but so far I don't see how. Condensation everywhere in the mornings.
I would recommend this to a friendgood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.extremely quiet. the quietness to the cycles is astounding compared to the Samsung we had prior. only wish is it held more dishes.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Does not dry!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst Dishwasher I've ever had! Had I known that it would not dry the dishes I would've just kept my old one! I thought this would be an upgrade. It looks beautiful, costed a lot more, and it seems to clean very well. However, the standing water that sits on the dishes makes a mess and makes me uncomfortable. Like you can't turn on the Dishwasher and leave for the day. If so, you will come back to wet dishes, and I mean very wet!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how much peace of mind the dishwasher can bring to a household, ToryJ. Let's get the information you need to keep the dishes dry.
The link below will help you ensure your dishes are dry and get the best results after every cycle. Learn more by checking the hyperlinks.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146858084) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
We love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We just moved into a new house and our dishwasher stopped working shortly after. We bought this, it was shipped fast and installed by their team.
I would recommend this to a friend- Pros mentioned:Noise level
Not A Great Dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly awful dishwasher. It gives off a musty humid smell when you haven't run it for a day or so. Also, knives can sometimes come out with rust marks. I have had other dishwashers and this never happened. The door doesn't stay flat unless the bottom rack is partially filled with dishes. Sorry I bought this dishwasher. It is quiet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for sending your review. We sincerely apologize for the inconvenience this has caused you, as your Samsung Dishwasher creates a musty humid odor, knives come out with rust marks, and the door doesn't stay flat when loading dishes. This is not the experience we want you to have. Please know that we appreciate all feedback that helps us understand how to improve our products.
Kindly click this link for information on why your Samsung Dishwasher Stinks or has a Musty, Mildew Smell:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
Deep Clean your Samsung Dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
Here is a link to the User's Manual for information about maintaining your Samsung Dishwasher on Pages 41-44.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
One (1) year parts and labor
Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only)
Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low)
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144766092
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Ease of use
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend easy to clean and maintain
I would recommend this to a friend - Pros mentioned:Ease of use
Dishwasher upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Samsung dishwasher. Meets all my expectations. Easy to load and operate.
I would recommend this to a friend - Pros mentioned:Noise level
dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet works extremely well. Great install people.
I would recommend this to a friend diswasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was an excellent choice for a replacement.
I would recommend this to a friend- Pros mentioned:Noise level
Great dishwasher!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, very quiet and efficiently. Would recommend to everyone!
I would recommend this to a friend - Pros mentioned:Noise level
Quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great it so quite you only know it running by the light on
I would recommend this to a friend SAMSUNG LINEAR WASH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry or clean too well unless using high heat
I would recommend this to a friend- Pros mentioned:Noise level
Nice & Quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful dishwasher. Can’t even tell it’s running.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Looks beautiful in my new condo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks beautiful in my new condo great performance couldn’t be happier
I would recommend this to a friend - Cons mentioned:Reliability
Broke twice in the same month
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for two years after it broke three times. The last two times it broke it was within the month of each repair under warranty. We cook daily so it was a huge inconvenience. We getting a replacement with another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EdgarA,
We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146305528) to help our team pull up your information.
Have a great day,
-Ernest-
- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, plenty of room and nice adjustable racks
I would recommend this to a friend - Pros mentioned:Cleaning performance
nice job cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the new style unit water wall. it does a very nice job of cleaning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Excellent news, Mark. We're delighted to hear that this is the perfect dishwasher for your home. ^Lo
- Cons mentioned:Reliability
Buyer Beware
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. After 9 months we started having error codes. Ended up having service on it but of course it was just past the warranty. Best Buy tech rescheduled twice. Came out and didn’t have the needed parts. Came out again (2 weeks later) and fixed the failing part. Now 4 months later, same error code again. Samsung is not an appliance company - not worth it! Just buy a brand tried and true.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sarah, we want you to have a better dishwasher experience. Let's go ahead and help you with your dishwasher.
If your dishwasher shows an error code, please refer to the resources below. Click the links and hyperlinks for tips.
Samsung dishwasher is displaying an error code (please choose the error that you are seeing in the panel of your dishwasher):
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147075349, to help our team pull up your information when you message us.
Have a great day.
-John