Customer Ratings & Reviews
- Model:
- DW80B7070US
- |
- SKU:
- 6491913
Customer reviews
Rating 4.3 out of 5 stars with 1017 reviews
(1,017 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.5
Rating 4.5 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Third rackCons mentioned:Cycle time, Installation, Size
Rated 5 out of 5 stars
Totally worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Had an LG which sucked the whole time we owned it. This one works, doesn’t eat through the rinse aid, and doesn’t take 4 hours! The auto open door on smart dry is genius. Keeps cabinet next to it dry and not humid which other one did. Is a bit smaller, but third drawer on top takes the knives and lids that took up room on previous top shelf. Did have to figure out a work around to secure to cabinet- didn’t come with anything to secure to cabinet to avoid wobble. But husband figured out something! I even tested on caked on dish son had in room for days- did not rinse off at all and came out so clean. I almost cried… LOL. (Teen boys and dirty dishes- need I say more!)
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Decent Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed just fine as I was able to use the old parts for installing vs buying the $40 kit that isn’t really needed. The appnis cool if you want to monitor the cycles and get the alert when it's completed the wash. I feel the adjustments for the racks are nice but not as many items fit since the 3td rack spinner gets in the way. I'd rather have that eztra 3 inches for the middle rack. We've ran 4 -6 loads and now 2 of them there has been liquid detergent spilled out of the holder and ran down the inside of the door vs being used up and spun inside the machine. We do use the 60min quick cycle as that seems to work well, haven't used the storm cycle as we don't have many hard solids that stick to the dishes. So in all we like it for some things but really just average in my opinion as we bought an open box at a great discount (small dent) so if I paid the retail price it would be very disappointing.
I would recommend this to a friend- Cons mentioned:Installation
Rated 3 out of 5 stars
Why is there not at least a power cord.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright, I got some things to say about this dishwasher. If you have a house that is 50 or more years old, uses a variety of different pipes and adapters and fitting for gas and water. Be prepared to just replace everything. And I do not understand why it is difficult or not practical to send the dishwasher out with a BUNCH of o rings and adapter and fittings to make it work with 90% of all possible install situations, as well as a power cord. Common man, WHY DO I HAVE TO GO TO THE STORE TO GET A POWER HOOK UP. EVERY DISHWASHER IVE BOUGHT OVER THE LAST DECADE HAS A POWER CORD, JUST WHY.
I would recommend this to a friend - Cons mentioned:Installation
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The original installers, not Best Buy employees, almost broke it when in they installed it. A Best Buy Tech fixed it. And I love it!!
I would recommend this to a friend Rated 5 out of 5 stars
great dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy install, stylish look, easy set up and operation, either right on the washer, or through smart app functions
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Door, Installation
Rated 2 out of 5 stars
Install problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They may have installed it wrong and the door does not open widely and install team did not install water part! Instalations are terrible! Door does not open
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289 , available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about the installation of the appliance.
Have a great day.
^Charles
Rated 5 out of 5 stars
My dishes will be clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation and delivery was efficient very fast and it works flawlessly
I would recommend this to a friend- Cons mentioned:Installation
Rated 1 out of 5 stars
Very Disappointed with Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher delivered and installed on Friday (two days ago). Standing water in the bottom. Online troubleshooting said water in the bottom was almost always an installation error. I called for service and the soonest is almost two weeks away. I will not be buying any more major appliances from Best Buy. Additionally, setting up a service appointment took almost wo hours. The iPhone chat app errored out and would not allow me to interact. The online chat was extremely slow as well. It's insane to pay this amount for a new product, have the company make the error with installation, and then have to wait almost two weeks to get it fixed. Would not recommend Best Buy. The dishwasher, to be fair, is great.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how disappointed you are with your dishwasher's installation experience. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
And should your dishwasher is not draining, please click the link and hyperlinks for steps to take.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Have a great day.
-John
- Cons mentioned:Installation
Rated 2 out of 5 stars
Horrible experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to wait for two months to get the order. The installation was not done proper. No I am reaching out for the missing part. Thought the product is good
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you've gone through with your dishwasher's installation experience. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about correcting the installation and follow up on the missing part of your dishwasher.
Have a great day.
-John
Rated 5 out of 5 stars
The best dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best dishwasher, is programmable with your cellphone Alexa tells you when it finished And the installation very easy
I would recommend this to a friend
























