Customer Ratings & Reviews
- Model:
- DW80B7070US
- SKU:
- 6491913
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the dishwasher's quiet operation, excellent cleaning performance, and the convenience of the third rack. Many appreciate the ease of use and the stylish design. However, some customers have reported issues with the dishwasher's longevity and the door mechanism. A longer-than-average cycle time was also noted by a few users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Amazing! Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! Super quite! There were times I forgot it was even running! Everything has came super clean
I would recommend this to a friend - Pros mentioned:Noise level
Great dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this super quiet dishwasher! Super easy to install also.
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and I love the 3rd rack. Definitely a great buy!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Nice handle options
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid machine great price. Install was simple and cleans well.
I would recommend this to a friend Samsung workshop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet machine. Easy to load and I really like the top shelf.
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Samsung Smart 42dBA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is as advertised. It’s very quiet and easy to operate. I would recommend this product to family member and friends.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Cycle time
Beautiful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Does take a long time to do a load but it is worth it
I would recommend this to a friend - Pros mentioned:Noise level
THE BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher, it runs very quietly and has much more room inside than our previous one.
I would recommend this to a friend Best Dishwasher!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Had it my last home and had to have it for my new house.
I would recommend this to a friend- Pros mentioned:Noise level
Me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a quiet running machine, it even tells how much time for the dishwasher will be running. I like it a lot.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Good Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dishwasher, it does a great job cleaning and is so quiet!
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
QUIET
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher! Very quiet and the third rack is great!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Excellent dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelllent dishwasher. Quiet and efficient. Leaves everything verl clean.
I would recommend this to a friend - Pros mentioned:Noise level
Quiet, sleek and stylish
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is nice and quiet, very sleek and stylish. The one point I had some difficulty with was finding the wires for hookup but install was good other than that.
I would recommend this to a friend Beware of the Geek Squad Warrenty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher Service Timeline & Issue Summary • Purchase Date: April 2023 • Warranty: 5-Year Warranty (valid through April 2028) • Brand/Model: (include brand/model if available — helps with service escalation) Issue • Failure Date: September 2025 • Issue: Dishwasher stopped washing properly after 516 cycles. ⸻ Service Timeline 1. September 2025: • Contacted Geek Squad for service under warranty. • Appointment scheduled for September 19, 2025. 2. September 19, 2025: • No technician showed up. • Called Geek Squad: was told the job had been outsourced to Service Quick and advised to contact them directly. 3. Service Quick Call: • Was told that Sep 19 was only a “tentative” date, not confirmed. • After explaining the situation, new appointment set for September 25, 2025. 4. September 25, 2025: • Technician arrived and only ran diagnostics. • Said parts needed to be ordered. 5. October 7, 2025: • Second technician arrived with a door harness, • Refused to perform repair because the dishwasher was hard-wired. • Advised that unit must be unhooked and made accessible before service. ⸻ Outstanding Issues • Lack of communication between Geek Squad and Service Quick. • Missed appointments and unclear responsibilities. • Technician refusal due to unit being hard-wired — common in built-in dishwashers. • No resolution after nearly 3 weeks of back-and-forth. ⸻ Key Questions That Need to Be Addressed 1. Why wasn’t the hard-wired setup flagged as a service consideration during dispatch or earlier visits? 2. Why is the burden on the customer to unhook a dishwasher — isn’t this part of professional appliance service? 3. If the unit is unhooked, how will the repair be verified without reconnecting and testing it? 4. What is the escalation path to resolve this quickly under the terms of the warranty?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall experience with the dishwasher can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the repair. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Design
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher looks great and we needed a new one but now my water pressure is low from the guys who installed it.
I would recommend this to a friend Wash wish
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one loves to do dishes, so I am glad we found a dishwasher that makes the dishes shine. It is Quiet and efficient. Love it
I would recommend this to a friend- Pros mentioned:Cleaning performance
Best investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment I have bought. Cleans and drys great.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Crystal clear cleaning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish, tons of options, three racks, cleans everything crystal clear. Can you love an appliance, certainly, and this is one to love.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product to other customers. It is great, easy to use, and it cleans well.
I would recommend this to a friend
