Customer Ratings & Reviews
- Model:
- DW80B7070US
- SKU:
- 6491913
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the dishwasher's quiet operation, excellent cleaning performance, and the convenience of the third rack. Many appreciate the ease of use and the stylish design. However, some customers have reported issues with the dishwasher's longevity and the door mechanism. A longer-than-average cycle time was also noted by a few users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Works great and is very quiet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this dishwasher and it has exceeded my expectations! It cleans very well and is pretty quiet. You can also control it using your phone. I love it!
I would recommend this to a friend Super quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet can’t hear it’s even running. The spacing on racks is fine, love the utensil holder it’s versatile it can go on front or side but the door seems to be very stiff I wish it wouldn’t be so tuff.
I would recommend this to a friendGood dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service from Best Buy was exceptional. The follow up from Samsung not so much.
I would recommend this to a friendAmazing D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance has done everything I expect it to and is meeting all my expectations.
I would recommend this to a friendBad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product came damaged, and it was leaking water. After calling best buys 3 times, and driving to the center to get it fixed (2 hours), then spending 1 hour on the phone, which i got hung up on. It's still leaking. And damaged. No resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Cons mentioned:Installation
Very Disappointed with Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher delivered and installed on Friday (two days ago). Standing water in the bottom. Online troubleshooting said water in the bottom was almost always an installation error. I called for service and the soonest is almost two weeks away. I will not be buying any more major appliances from Best Buy. Additionally, setting up a service appointment took almost wo hours. The iPhone chat app errored out and would not allow me to interact. The online chat was extremely slow as well. It's insane to pay this amount for a new product, have the company make the error with installation, and then have to wait almost two weeks to get it fixed. Would not recommend Best Buy. The dishwasher, to be fair, is great.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how disappointed you are with your dishwasher's installation experience. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
And should your dishwasher is not draining, please click the link and hyperlinks for steps to take.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Have a great day.
-John
- Pros mentioned:Noise level
Newer Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than my previous Samsung. Drying doesn’t work as week as I like Super quiet
No, I would not recommend this to a friend Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works great. No complains so far we have only being using it for less than a month but already works better rhan my two previous GE profile dishwashers.
I would recommend this to a friend- Cons mentioned:Installation
Horrible experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to wait for two months to get the order. The installation was not done proper. No I am reaching out for the missing part. Thought the product is good
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you've gone through with your dishwasher's installation experience. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about correcting the installation and follow up on the missing part of your dishwasher.
Have a great day.
-John
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The placing of dishes on the top racks is awkward. Will.take practice to make that work.
I would recommend this to a friendAo far good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have less than two weeks now and so far so good.
I would recommend this to a friendBest dishwasher ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was tired of broken heating element replacements that were not exactly cheap. That is only 1 of the best things i love about this washer… no visible element. It has several speakers and 3 different racks. It’s so “Jetsons” like!!
I would recommend this to a frienddishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.original was damaged they are going to replace in a timely fashion
I would recommend this to a friendApp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the app. Takes away the guesswork and notifications are helpful.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and the installation guys were wonderful.
I would recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great unit, perfect fit, easy do it yourself product
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it gives a countdown to conpletion and that the start can be set on the app
I would recommend this to a friendSuper silent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was a bit hesitant about my purchase but now I'm grateful I made the right choice
I would recommend this to a friend- Cons mentioned:Reliability
Purchase it to match my other appliances.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't run a full cycle after only a few weeks. I am returning it for a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for choosing Samsung for your dishwashing needs. We completely understand the disappointment you have gone through, and we are saddened that you are returning the product. We would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
do not buy this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does the job when it is working, now there is the kicker, it breaks down very easily with the "LC" error. However, there is no leak to be found, called customer service, they came replaced a whole panel which made the washer work again. That did not last nearly six months and the "LC" error shows up again, that was my cue to buying a new dishwasher and not wasting money and time trying to go through the repair process again. Do not buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ash,
We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that is showing an error code; kindly choose the one that matches and click the embedded words.
Samsung dishwasher is displaying an error code.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147822838) to help our team pull up your information when you message us.
Thank you.
-Ricardo