Customer Ratings & Reviews
- Model:
- DW80B7070US
- SKU:
- 6491913
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
Very happy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates very quietly. We barely know that it's on when it's running. I was able to install myself very quickly.
I would recommend this to a friend- Pros mentioned:Noise level
Great installation by the team sent to do the work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our dishwasher. Very beautiful and quiet. The installers from AIG appliance, Lee and Lester, were professional, courteous and knowledgeable. They were efficient and friendly. They worked quickly and knew what they were doing. They each did different parts of the job and we were greatly impressed.
I would recommend this to a friend Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy when I got my dishwasher installed and finally got to use it. It the best dishwasher I ever had.
I would recommend this to a friendSamsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quietness, the sleekness Still learning all the ins and outs
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far, hoping it stays that way. Love the black stainless steel.
I would recommend this to a friendInternal water heater failed after 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered January 15, 2024. Fifteen months later the dishwashers internal hot water heater (necessary for high temperature wash, sanitize setting and self clean cycle) failed. The internal heater is also required during the units 2 - 3 hour wash cycles to keep the water hot enough to dissolve the detergent and for proper cleaning. Unfortunately, the warranty was only good until January 31, 2025. Fortunately, I used my Chase Visa which provides free warenty extension, so there is just inconvenience, not out of pocket cost.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Boaz,
We can understand the need to have a heater in your dishwasher. Working properly for the specific functions and features of the unit. Let us help you address the issue.
We would love to discuss your dishwasher to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupportd
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148993077) to help our team pull up your information when you message us.
Have a great day.
^Charles
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and runs even better with and it is so much quieter.
I would recommend this to a friendvery nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good samsung dishwasher.i love samsung diswasher very good.
I would recommend this to a friendGood Diswasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been great only thing I do not like is that it can be a little loud
I would recommend this to a friendSatisfied
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher works as it should. No issues. So far, so good.
I would recommend this to a friendPowerful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has 3 compartments inside and I love it has a pocket handle
I would recommend this to a friendDishwasher never worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for a dishwasher that didn't work. They brought this brand new one and it didn't work from the very beginning. Then Best Buy wouldn't honor the warranty and replace yet a 2nd dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how you feel when you have an issue with your first dishwasher, and we are glad it was replaced. If you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
To provide feedback on the customer care experience you had with the retailer, you can contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Kimberly
Amazing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful. Tons of space and very sleek.
I would recommend this to a friendGood Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is beautiful and I love Samsung. Great purchase
I would recommend this to a friendWaisted space in bottom for placement of dishes.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it a few times and It seems to run well but I. don't like the bottom rack. It has a big space in the middle where you can't stack dishes to get them clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lucy, let us extend our help by providing the details you need about your dishwasher.
Your dishwasher incorporates a "FlexLoad Rack System," which allows you to easily change the center rack's height to accommodate objects of varying sizes and shapes. Large cookware can be accommodated on the lower rack by rearranging it, and the cutlery basket can be readily relocated to make room on the bottom. Please check the link below for additional tips.
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145914599) to help our team pull up your information when you message us.
Have a great day.
-John
diswasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product would recommend this to anyone looking for a quality machine
I would recommend this to a friendClean Look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clean look. No buttons seen on the front side. Gives it a cleaner look.
I would recommend this to a friendGreat dishwasher so far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only complaint is the mounting options for dishwashers.
I would recommend this to a friendBeautiful sleek modern design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it once since installation, but so far so good.
I would recommend this to a friend- Cons mentioned:Reliability
Don't buy this dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months after purchase, stops working. Tried everything in the manual and online. $900.00 disaster. In addition the racks and sprayers are cheap plastic. Don't buy this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RichardG,
We would like to assist you further with your concern. Kindly let us know more about the dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147400024) to help our team pull up your information when you message us.
Have a great day,
-Ernest-