Customer Ratings & Reviews
- Model:
- DW80B7070US
- SKU:
- 6491913
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
New owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well with nice features. Lots to like.
I would recommend this to a friendGreat quiet washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and cleans great. Love the WiFi feature also. Highly recommended
I would recommend this to a friendA++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friendWho washes dishes by hand?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and even easier to use! Highly reccomend
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thank you, I liked it very much!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendLooks Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our home. Samsung is a brand we trust.
I would recommend this to a friendGreat quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very happy that I purchased this washer machine.Great quality.
I would recommend this to a friendGeat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the product. Worth the price and good quality
I would recommend this to a friendArriving soon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arriving soon and can’t wait! Will upload photos after install.
I would recommend this to a friendVery Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product…easy installation…and service was great
I would recommend this to a friendBestbuy is a scummy company.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit came in damaged- had to wait 3 weeks for Samsung tech confirm - Best Buy refuses to exchange product, stay away from Best Buy in appliances. - very unhappy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DejaT,
We want to know more about what occurred with your Samsung dishwasher and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Cleaning performance
Broken pump after 6 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've generally had good luck with Samsung products, but this was my first kitchen appliance. The dishwasher worked quite well but it had a pump error after about 6 months, and the manufacturer's warranty had just expired. The cost to replace the pump was over $300 for just the pump, and would have been more with the labor.
No, I would not recommend this to a friend Derelict Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't dry the dushes and it automatically opens on its own. Worse design ever, should have stayed with Bosch!
No, I would not recommend this to a friendWORST dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst dishwasher I’ve ever had. Can’t put drinking glasses or travel coffee mugs in the top bin without lowering it which then prevents dinner plates fitting in the bottom. The silverware holder holes are so large that the silverware drops down and the drawer can roll in. It’s very loud as well and the controls are not responsive. Kicker is we can return it but BestBuy wants us to wrap it back up and send back via UPS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Richard,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very fast installation, guys did a good job, very happy
I would recommend this to a friendDo not buy this product based off money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy the support, it's waste of money.Under the warranty, your product will be still easy to help.Otherwise, it's waste of money and time.You will lose more money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We want to inquire further about your overall experience with the dishwasher and are here to assist you as soon as possible.
You may contact our Support Team via the link below to speak with a live representative to better assist you with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
This is great stuff.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing looks great! Can’t really tell how it works, as it is still sitting in my garage. My 4th appointment for the install is next week. Let’s see how that goes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We apologize that your experience with the dishwasher was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
You can contact our BestBuyCustomer Service department at (888) 237-8289, available 24 hours a day for follow-up on the install team.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144800366
Have a great day.
^Charles
Awful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only positive thing I can say is that this dishwasher looks nice. Beyond that - multiple pieces have broken off inside within a few months, it makes a horrific creaking noise when it is opened and closed and the material and build quality is terrible. I asked Best Buy to rectify, and basically got a shrug. Someone should replace this for me, but I won't hold my breath.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Wont last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke and started leaking just after the 1 year warranty expired.
No, I would not recommend this to a friend Unsolved draining problems.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had draining problems, dispenser problems, and water call problems. We had techs come out to repair it six times, and it never worked right. Unexplained failures to drain were the main problems, and the Auto cycle was the worst. Had to return it. A google search indicates that other have also had this issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Christopher S,
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Leo