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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 989 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the dishwasher's quiet operation, excellent cleaning performance, and the convenience of the third rack. Many appreciate the ease of use and the stylish design. However, some customers have reported issues with the dishwasher's longevity and the door mechanism. A longer-than-average cycle time was also noted by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 989 reviews
  • Rated 2 out of 5 stars

    Samsung sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions and I got error message the third time I used it!! Had to call for repair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $$$

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    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for 2 months and it already needs to be serviced. When i try to start a load it keeps saying it needs to drain for 1 minute then cancels the cycle. There is no water in it. Can't get it going. Reset from breaker not working. Will now have to schedule a maintenance call after barely a few loads. Unimpressed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet and stylish

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the Bosch at 42db, but this one is not as expensive and has many of the features that the Bosch has (including a third tray for cutlery). I’ve only bought Bosch dishwashers and swear by them—but since this is a second home, I thought I’d try to save a little money. The problems I found, compared to higher-end Bosch dishwashers, are that (1) it doesn’t come with a leak-detecting hose; and, (2) it doesn’t come with a power cable and plug (!). I can sort of understand the former, but what does it take to supply a power chord? Oh, imagine trying to find one. But it has plenty of features and is very quiet. I would buy it again despite not having a power cable. Service at Best Buy is great! The guys loaded this into my Subaru wagon and were helpful throughout. I even got a Best Buy gift card that I used to buy myself a nice, little Kindle. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    looks good, cleans great, very quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pro: cleans great, dries good. incredibly quiet. the stainless steel keeps fingerprints/smudges away con: the metal sticks that hold the plates appear flimsy, let's see how long they last. the rack for glasses should have a middle setting, on low big plates don't fit below, on high taller glasses rub on the third rack.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d love to review it except every time I schedule a delivery you guys cancel it a day or two before and can’t provide a reason as to why

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful dishwasher, extremely quiet, you can’t even hear it running. Does a phenomenal job cleaning dishes that are just put in, not rinsed. I have not regretted this purchase at all, quick, careful delivery from the fine folks at Best Buy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great price!! Super quiet! Couldnt even tell it was running!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great and super silent !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made the change, this dishwasher is really quiet (so quiet that I sometime forget if it’s on or not) ! The fact that it’s opening slightly at the end of the drying cycle is also something interesting that helps remove any post drying activity ! Definitively recommend it !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Worth the buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and bigger space with the 3 tier rack that cleans almost 99% of my dishes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new dishwasher. My dishes have never been so clean. It is quiet I have to check to see if it is on. The installer was professional and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a good dishwasher. Cleans the dishes like it should. I do wonder about the quality of parts and how they are going to hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Silent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite but the front door rarely stucks eventhough it is new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer love the quiet of it and it washes my dishes very well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet this dishwasher is and how clean it leaves my dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very quiet. Sleek design. Delivery was on time and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elegant & Quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, but it's been less than a month of near-daily operation. Our last Samsung Dishwasher lasted nearly 7 years, which is about their lifespan. I finally got the error code LC which means it's time for a replacement. During that 7 years it broke twice, once under the extended warranty and the other I was able to fix via a YouTube video. So far with this unit, we had one load come out with this grit on the dishes. We rewashed and it was fine. Since we bought Samsung black stainless steel, to coordinate we bought another one. Hoping this will last another 7 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung appliances have consistently exceeded my expectations in terms of performance and innovation. From refrigerators to washing machines, their products showcase cutting-edge technology and sleek design. The smart features, such as remote control and integration with digital assistants, add a new level of convenience to daily tasks. The durability of Samsung appliances is notable, providing a sense of reliability that aligns with the brand's reputation. Whether it's the crisp display on their refrigerators or the efficiency of their dishwashers, Samsung has proven to be a reliable choice for those seeking modern, high-quality appliances that seamlessly blend technology with functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Great but only when it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dishwasher for six months and honestly I love it. It’s quiet and it works great but it stopped working this week. Turns on but nothing happens. Makes me very concerned about longevity, even though it’s under warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Matt, we recognize the importance of a functional dishwasher in your household. Let's get this taken care of.

      Click the link and hyperlinks and watch the instructional video for tips if your dishwasher won't start.

      Samsung dishwasher does not start or fill with water:
      https://www.samsung.com/us/support/troubleshooting/TSG01000965/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147014645, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Life Span of 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: the black stainless steel. Cons: does NOT wash dishes well. Have had to run cycles several times before hand washing myself. Drying? Cups are NEVER dry inside. There have been times the door doesn’t even open when it’s finished. This is the second Samsung dishwasher I’ve bought in 2 1/2 years. The last one had issues draining, I had to keep opening the bottom to absorb water in the pipe to turn off the automatic drain feature. It just kept trying to drain over and over and over again. Tried to get it covered by Best Buy or Samsung and got no where. I bought another because the black stainless steel matches my appliances. I upgraded hoping this would wash & dry better, I was wrong. This one, suddenly has a knocking noise, and will not start. I called around to get a repair person, no one works on Samsung. Called Best Buy: $124 to make the appointment & come out. $149 to repair it, and that did not include the cost for parts. I am done with Samsung, figured it was better to buy another brand. Went with Bosch, it was the only dishwasher brand with great reviews, and I can call a regular repair person to fix it if I need to.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    The best dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best dishwasher, is programmable with your cellphone Alexa tells you when it finished And the installation very easy

    I would recommend this to a friend