Customer Ratings & Reviews
- Model:
- DW80BB707012/AA
- SKU:
- 6511736
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 24" Bespoke AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher's quiet operation and excellent cleaning performance, frequently praising its ability to thoroughly clean and dry dishes. Many appreciate the ease of use, stylish design, and the added convenience of the third rack. While some find the standard cycle time a bit long, the positive feedback on other features outweighs this concern.
This summary was generated by AI based on customer reviews.
Samsung and Best Buy rock!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have really enjoyed these new appliances!!!!!!!!!!
I would recommend this to a friendLooks nice but feels cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice but it Dosen't feel strong like the shelves and interior Dont feel like it will last to long. With kids and regular use it just feels cheap but i will update this review in time"
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, ElijahI.
Thank you so much for taking the time to leave us a review. We provided a link below to ensure good performance and a longer life for your dishwasher.
You may watch this video for details:
https://www.youtube.com/watch?v=rR_ivObG_Tc
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can use this reference number (1145098515) to help us find your information when you contact us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Automatic door opening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door opening to dry may not be the best option if you have a dog, but our dishes are dry and spotless
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bespoke glass look. Wanted a change and I got it. Very nice.
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is absolutely worth it buying this model, and you won't regretted.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. Great product. Looks and works great .recommend other to buy
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, Grate value , great for big fan Bestbuy product and good service
I would recommend this to a friendHappy Customer:)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome as expected……thank you!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreay buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product perfect performance recommended
I would recommend this to a friendAvoid
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1) It's not white it's very much gray. 2) It washes worse than the much cheaper dishwasher we got installed in our ADU the same time. 3) The layout of the racks is the worst I've ever encountered and there's no way to customize it or improve it. 4) The plastic drain hose sprang multiple leaks down the length of the seam, and Samsung tell me that we need to pay an installer to replace it because to do so requires opening up the dishwasher, and yet it's a 'external' part so they won't fix it themselves.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We're ready to help find solutions to enhance your dishwasher performance.
Below is a link to provide tips and tricks for cleaning your dishes. Kindly click on the embedded words.
Dishes not clean
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Please check this link to your user manual on how to adjust the racks and how to load your racks properly. Turn to pages 14 to 23
Manual
https://downloadcenter.samsung.com/content/UM/202305/20230502141010050/North_America_DW7000B_WEB_DW0005_English.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/uss
When you message us, please provide us with this reference number (1146000535) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
Dishwasher review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase Great Suggestion and really love the Dishwasher it truly is very quite
I would recommend this to a friend Dishwasher and microwave issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the entire bespoke collection for our kitchen (stove, refrigerator, microwave, dishwasher). The dishwasher has been replaced three times within the first year. The microwave has been replaced once already and can't keep time properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We want to know more about what occurred with your Samsung dishwasher and microwave and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the units.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Dishwasher
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, but after one year and 10 months it’s got broken
No, I would not recommend this to a friendBrand response from Samsung
Posted .HaykS, we understand the frustration you feel with your dishwasher. We want to speak to you directly and get more information about your dishwasher for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147675418) to help our team pull up your information.
Have a great day.
^Camille
Terrible - Already broken
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible - already broken Terrible - already broken Terrible - already broken Terrible - already broken
No, I would not recommend this to a friendBrand response from Samsung
Posted .SethN, we understand the frustration you feel with your dishwasher. We want to speak to you directly and get more information about your dishwasher for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147686279) to help our team pull up your information.
Have a great day.
^Camille
Not puchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never puchased. We bought a Bosch 300 instead. Great machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We value your opinion, WalterE. Should you need support with any of your Samsung appliances, please don't hesitate to contact us at www.samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Have a great day.
-John
Worst experience with Best Buy delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not product review it is an overall experience with Best Buy. Its a very worst experience i ever had with Best Buy with multiple delays for delivering my appliances and I am never going to buy or suggest to buy any appliances from Best Buy again. I spent hours and hours of time talking to agents with no resolution.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us about your experience with the dishwasher delivery.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Broke after 2 and a half years.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pump broke after 2 and a half years. Cheaply made dishwasher. I do not recommend this dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ArthurB,
We understand how you feel regarding this dishwasher. We are here to help you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149357635), to help our team pull up your information.
Have a great day!
^Rodel
Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good, but the installation was a total nightmare from hell.
I would recommend this to a friendNot great design results in water dripping
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks after the first few loads. It has to do with how the condensation forms and is shed with this unit. Drips on the floor, unfortunately it’s hardwood below it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidW, we know the disappointment of having a leaking dishwasher. Let us help.
Below is a link to help you diagnose why the dishwasher is leaking. Please click on the embedded word.
Samsung dishwasher is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147133070) to help our team pull up your information.
Have a great day.
^Camille
Best Buy need to pay more to the delivery crew the
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have never been delivered but the status shows delivered. The delivery crew came and I said I don’t want the delivery my matching refrigerator didn’t deliver and they left. Please refund my money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
