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Customer Ratings & Reviews

Your price for this item is $454.99
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The comparable value price is $649.99

Customer reviews

Rating 3.6 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 2.3 out of 5 stars

  • Quality

    Rating 3.1 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, excellent cleaning performance, and ample capacity of this 24" built-in dishwasher. Many appreciate its ease of use, sleek design, and stainless steel construction, while some experienced issues with reliability, occasional unpleasant odors, and longer than expected cycle times. A few users also reported problems with the control board and drainage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,326 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    quiet and cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine looks great and cleans very well meets my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and sleek built in look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep and tall interior really makes this easy to load and unload. The blue LED's look very high teck during operation. Stainless steel inside and out makes for a beutiful look even when it's open. No staining on this interior like I've had in all my other units. Price was right as well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Energy saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's spacious to use, elegant design and is energy efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Quiet when it runs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is quiet when it runs and cleans dishes thoroughly. The forks and knives that I have are fatter handles and don't fit in the tray holders with the lids closed, not a big deal - just lift the lid and put in the holder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a dishwasher since 2010 so I wasn't sure what to expect. I put a relatively dirty dish into the washer and it got everything else dirty. I thought that between 2010 and 2015 dishwasher technology would've advanced to where I didn't have to prewash, but that's not the case for this model. It still works well with prewashing, though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of room on the inside. Leaves everything very clean.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Stopped working within 8 days of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product stopped working within 8 days of installation. best buy would not take responsibility to fix/repair/replace despite extended warranty and samsung would not take responsibility. had to make too much noise for someone to listen. scheduled to see samsung personnel, don't know what to expect.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hi RK13, I'm sorry to hear you're having an issue with your new Dishwasher, but happy to know you have service scheduled!

      - Ms. Samsung MsSamsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quiet dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. It is so quiet that the first time I used it I wasn't sure it was actually on. Our old dishwasher was so loud we could hear it in the next room. Also it really gets our dishes clean!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second favorite appliance in kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as part of a package deal. A huge improvement over what we had. Lighting is great, some wasted space in door/under ice maker, freezer space is smaller than the older fridge and sometimes the doors don't close all the way or pop open if you shut it too hard. Really have to keep an eye on that with kids/teens in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Can't tell when it is cleaning and finished.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    ok. the dishes are not spotless. quiet, nice look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is okay. dishes are not spotless. it looks nice, and it is quiet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little louder than I thought it would be, but it does not bother me. Cleans dishes just wonderfully. I cannot believe how much room there is inside for loading the dishes. So happy we picked this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. The only issue I have with it is that, after use, the inside never completely dries.

    I would recommend this to a friend
  • Cons mentioned:
    Odor

    Rated 1 out of 5 stars

    Off Gasses Constantly & Rack System is weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned this for a few months now and I was hoping that the 'off gassing' electronic chemical smell would go away...but sadly it hasn't. Just awful smell every time we run a load of dishes. Then the rack system for this unit sucks. The tines are to close and angled so if you have odd shaped dish ware it's difficult to fit them in. Bottom line is I am disappointed that I purchased this...but seems I'm going to be stuck with it for many years now, groan. Look for a different dishwasher...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed two days ago, so far it we have ran two small loads and it has done a great job. It is quiet. Have not had any issues as some reviews have stated. Dishes have dried well with the sanitized option.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher works well. It is amazing how quiet it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far now issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to buy this since I did not have any experience with this co. appliances but so far It has served me well with out spending twice the price for comparable washers. But then I am one who does not see the point in having a bunch of whistles and bells that I will or do not use in my appliances, anyway

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaked when installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a dishwasher from Best Buy. Took a few days to deliver and I got busy at work so didn't install the unit. Then decided not to tackle it on Mothers Day so waited for the next weekend. Installed it and it leaked out the front door. Now I'm past the 15 day return period (which I didn't realize, but is at the bottom of the receipt) so Best Buy said you need to call Samsung. Samsung says you need to have a "professional installer" install it before they will believe there is a problem. OK who do you want me to use. We don't have installers and don't care. You have to find one. Back to Best Buy. $140 we will send out our installer. Installer looks at installed machine, does a minor leveling tweak and says, It leaks out the front door. Back to Best Buy - past 15 day refund period, it's Samsung's problem. Call Samsung - one year warranty we will fix it in your home. Who Will fix it? I ask. He gives me the name of an appliance company who will come fix it. I'm sorry, I thought you didn't have service providers. What about the $140 I paid to have some one tell you it leaks. "Not our problem." So we have a $600 Samsung dishwasher, that hasn't washed a dish being fixed in our home in the near future. One week later . . . The gentleman that Samsung sent to fix the dishwasher, looked things over, played with the leveling and told my wife it leaks but you can use it until I get back with a seal to fix it. Just keep a cloth on the floor to catch the drops. He said it will take about a week to get the seal and get back to fix it. Seriously. You are sent to fix a leaking dishwasher and you don't bring the seal. This whole situation is ridiculous. We have a $600 dishwasher, that we had to pay Best Buy another $140 to tell Samsung it leaks. And now we sit a month with a brand new, defective Samsung dishwasher from Best Buy in our home and it's no big deal to the manufacturer or retailer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Very quiet,and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly hear it running. Cleans well.Very easy to load.Jet Dri compartment too little for my tastes. Stainless steel interior a very nice feature at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishes are not getting dry but they are getting clean

    I would recommend this to a friend