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Customer Ratings & Reviews

Your price for this item is $629.99

Customer reviews

Rating 4 out of 5 stars with 842 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers highly value the 24" Front Control Built-In Dishwasher's quiet operation, excellent cleaning performance, and the convenience of its third rack. Positive feedback also highlights its ease of use and capacity. However, some users experienced issues with the control panel's sensitivity and reported concerns about its reliability. A longer-than-expected cycle time was also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 842 reviews
  • Rated 5 out of 5 stars

    Stainless steel dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a dishwasher. No more no less. It washes dishes

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PWalker! We appreciate your feedback, continued support and choosing Samsung! ^Nic Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product always recommended is very quite

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and 5 months bought this dishwasher and have to replace with new one because blinking problems and the technician can’t fixed it. Am buying another brand, no more samsung

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have use them for years!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old one broke, new one is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mid range dishwasher with excellent features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the third rack and silverware tray on side easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. Very quiet. Works great. Extra top rack is a game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DISHWASHER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG MAKES REALLY GREAT APPLIANCES AND MANY OTHER ITEMS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works beautifully. delievered when said, Staff was helpful.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      So pleased to hear that you are loving your new dishwasher. Thank you for selecting Samsung and welcome to the family. ^Cat Samsung

  • Rated 1 out of 5 stars

    Samsung Warranty Worthless!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible dishwasher. After 2 months of purchase we had a leak. Best Buy technician said we had a crack in the tub but had to get replacement through Samsung warranty. That did not happen. Samsung did not replace and said it was cracked by someone dropping something on tub. After going back and forth issue is still not resolved. Samsung warranties are worthless and Best Buy has not helped either. Will not ever buy another Samsung product anywhere. Buyer beware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Button sensitivity, Cycle time

    Rated 2 out of 5 stars

    Beautiful and quiet, but too many issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy to get this new dishwasher. It washes the dishes well and it is very quiet, but it has too many issues- 1. The buttons are too sensitive and any time we touch the dishwasher it powers on. 2. It doesn't dry well. The machine stays wet long after the cycle is over and I worry about the smell and mildew 3. The front is not smudge proof and you can see every smudge or finger print. 4. It takes a very long time for the cycle to end, even on the express setting. 5. And lastly, if the machine accidentally gets turned off during a cycle, then you have to start it over. There is no resume button. Overall, I think it is worth investing anther 100.00 to 200.00 for a dishwasher with less issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand you are experiencing issues with your Samsung Dishwasher. I have some information that will resolve your issue and provide you the best results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 2 out of 5 stars

    Samsung dish washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy this model again. It is difficult to set, controls are awkward & worse than my older washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sammy22,

      Thank you for your feedback. We are saddened that you have difficulties with the controls of the dishwasher. Your feedback helps us understand where we can take steps to improve our product and service.

      I have shared the user manual link below. Please access the link and turn to page 7 for the control panel layout, page 9 for the cycle selector, and pages 11 - 17 for using the dishwasher.

      https://downloadcenter.samsung.com/content/UM/201809/20180903132646516/DD81-02613A_180731_6000NM_User_Manual.pdf

      I have also shared a Samsung link below that can guide you with setting and controls for the washer.

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144779949

      Leo Samsung

  • Rated 1 out of 5 stars

    Samsung Dishwater

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate my dishwasher, every time I stand by it it turns on. it also does not dry, it's quiet supposed to be automatically heated dry. I called technical support 3 x's first time they didn't send nobody out second & third time they have when I get to the third one they're supposed to replace it I'm hoping they will and I will get a different kind you need to fix these problems before you sell it...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello None! Thank you for taking the time to leave your feedback. We are sorry to hear that your dishwasher is not working as designed. I understand that you are in the process of getting your unit replaced.
      If you need further assistance regarding your concern/replacement, please contact us via any of the following using ticket number: 1143746492
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thank you for choosing Samsung.^Nic Samsung

  • Rated 1 out of 5 stars

    Barely lasted 2 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for barely two years, and it stopped working. Has flashing lights and sensor says its trying to drain moisture. Looking up the issue online, and many other owners have had this same problem. They all say this dishwasher is done - will never work properly again because the sensor is buggy and repairs won't fix it. Should have known better than to buy anything made by Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! We appreciate you taking the time to share your experience. I understand that your unit is showing that it trying to drain and it is posing a concern with the sensor. At this time, we would like to communicate with you further to see what assistance can be provided.

      We can be reached via any of the following using ticket number: 1143780541
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thank you for choosing Samsung.^Nic Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Cheaply made. We returned and got a GE instead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Your reference number is 1144647873.

      -Noraina Samsung

  • Rated 2 out of 5 stars

    Poor Drying System.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brand. Several shelves. But does not dry the dishes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy Samsung again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine out of the box and for the first 6 months. Now I have to unplug wait and replug to kill spurious modes beeps and other anomalies with the electronics. Touch buttons dont respond when touched but dishwasher will turn itself on with no on in the kitchen. Also got fridge and stove, ALL SUCKED

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sensitive buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time someone leans over the counter it turns the dishwasher on and if the dishwasher was running a cycle and you wipe the counter it turns it off and when you turn it back on the cycle does not restart from where it was it starts all over. Thank God best buy will let me exchange!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this to our attention, Saram76. Reviews like yours are helpful in showing us areas that we can improve our products for future customers. ^Lo Samsung

  • Rated 1 out of 5 stars

    Not a good choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No actual drying cycle, have to dry nearly everything by hand! This item is being returned, there is a dry selection to add to the selected wash cycle but Samsung says not having a dry cycle makes it eco friendly, said just open the door at the end of the cycle! Crazy!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BigAl,

      Thank you for bringing this to our attention.
      I'm so sorry for having some problems with your
      Samsung - 24" Front Control Built-In Dishwasher - Stainless steel
      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.

      To troubleshoot your concern here are links that might help you.

      Samsung dishwasher does not dry dishes
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Samsung dishwasher cycles, options, and settings
      https://www.samsung.com/us/support/answer/ANS00084182/

      Samsung dishwasher is displaying an error code
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      How to reset your Samsung dishwasher
      https://www.samsung.com/us/support/answer/ANS00087943/

      In case you have any other concerns you may reach us via the following options.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Reference number:
      1144520524

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Rated 1 out of 5 stars

    Dishes are still dirty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher does not clean dishes. My dishes have the same sauce, food, etc on them after it’s supposedly done cleaning. Even easy to clean stuff like avocado on a fork or some sauce on a plate. I have to hand wash everything now. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Angie, I realize that you are experiencing some annoying concerns with your dishes not being being clean in your Samsung Dishwasher. I know how you must feel but I would like to offer some helpful assistance to ensure you are getting the best results from your appliance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/
      If your issue persists, please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143559866. We would like to welcome you to our Samsung family. ^Brad Samsung