Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy about this dishwasher. Does the job and can fit a lot of dishes in it. My dishes come out clean and dry!
I would recommend this to a friend Samsung Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, dish-dodgers! Thought I'd check in to rave about my new kitchen wizard, the Samsung 24" Top Control Built-In Dishwasher. This stainless steel beauty has me saying bye-bye to dishpan hands for good. It's got a sleek look that makes my kitchen feel all kinds of fancy. And it's quiet - like, really quiet. I sometimes have to double-check if it's running. The top control panel is a neat feature, keeps the front looking clean and uncluttered. But what I really adore is the spaciousness inside. This thing swallows up pots, pans, plates and more with room to spare. Let's not forget the cleaning power. Spotless dishes, every time, even with stuck-on food. Plus, it's got an energy-efficient mode that gets the job done while saving on the bills. In a nutshell, this Samsung dishwasher has turned a chore into a breeze. If you're all about convenience and clean dishes, you gotta get this. Signing off now, gotta go NOT wash dishes. Stay shiny, friends!
I would recommend this to a friend- Cons mentioned:Rack design
Don't buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the dishwasher hasn't broke, which is a good sign up the pegs on the bottom rack have been opened up and started to rust (see pictures). I bought this dishwasher in 2021 nad just realized the bottom rack was rusting, so who knows how long I have been eating and drinking off dishes that have been cleaned with rust water. I looked up this issue on reddit and saw other people have the same issue. This isn't a knock on Best Buy, they provided good customer support. I'm going to reach out to Samsung and see what they can do for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have the best experience with your dishwasher, Walker. Let us help you out.
Please refer to pages 19-21 of the dishwasher's manual for steps on cleaning your dishwasher's interior. This includes the filter and nozzles:
https://downloadcenter.samsung.com/content/UM/202312/20231219145804042/User_Manual_DW80R2031.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147877404, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Ease of use
Not sure if it will last 5+ years
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to install yourself with the help of YouTube and some mild handy skills. It doesn’t do a good job of drying dishes if you load up too many dishes. The touch panel isn’t the most responsive at times. The top mounting bracket was too long for underneath my cabinet so I had improvise. It washes dishes reasonably well for the price. I like the depth of the drawers.
I would recommend this to a friend - Pros mentioned:Appearance, Cleaning performance, Price
Great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, runs great, was a great price & looks great with all the other appliances.
I would recommend this to a friend - Pros mentioned:Noise level, Price
excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design and it is very quiet, and the price is very affordable
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washes well...doesn't dry well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the quality of the washed dishes but the heat dry didn't dry much of anything. I ran it around 8PM and opened the washer the next morning to find the dishes and interior walls of the washer still damp or wet. I just installed this unit a few days ago so maybe the heat coil will work better after a few washes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mars,
Thank you for sharing your experience with our dishwasher. We appreciate that you are happy with the cleaning function of the product. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize that your dishwasher doesn’t dry well.
Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam, and then when things cool down again and the water droplets form, the form on the cooling stainless steel walls of the dishwasher instead of on your still-hot dishes (although this doesn't work as well with plastic dishes or containers, which cool quickly). Any remaining droplets on the dishes evaporate away, which is easier when the door is left cracked. This link will show you how to maximize your dishwasher's drying performance.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144243283
^Mila
- Pros mentioned:Cleaning performance, Noise level
Keep the plates coming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet. Works really well on dishes. Pretty easy to install as well.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation, dishes come out clean. Install crew was great, efficient, on time and reviewed basic operation!
I would recommend this to a friend - Pros mentioned:Appearance, Ease of use
Good product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price point, easy to use. Visually appealing.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Wonderful Dish Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to operate and so quite. All the dishes are clean. Best machine from Samsung!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, quite. Easy to operate and cleans well
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. Very quiet. Dishes are spotless. Modern appearance.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Great cleaning, but needs to improve on drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As others have noted on here, it does a great job of cleaning your dishes. What I don't like is the heated dry feature. You still see water left (mostly on utensils) despite using a rinse aid. I never had to use a rinse aid with my previous samsung dishwasher. Also, this unit is much louder than my previous samsung. Samsung tried to save cost by getting rid of the sound dampening seals. I would still recommend it based on cost.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishes come out much cleaner than they went in so I would say this is a success. It looks great installed as well. Very sleek and pretty quiet while running.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Rack design
The Washer of Washiness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite it feeling very... delicate, it cleans the dishes quite well. Not as quiet as I was lead to expect, but significantly quieter than than my Whirlpool that had been recovered from an excavation at Stonehenge. My biggest complaint regards the pegs that support the dishes in the trays: They are all.... backwards ...and hard to get loaded orderly, but both bowls come out SUPER CLEAN! :-) Also: Horrified by the price of all dish washers these days.
I would recommend this to a friendBrand response from Samsung
Posted .We understand your frustrations on your dishwasher and we are here to help. I am including a helpful troubleshooting guide to assist you with your noise concerns (https://bit.ly/3v3eLWy). In addition, I am including a link to a guide on loading the dishwasher (https://bit.ly/3qsP5iK). We thank you for choosing Samsung for your home. ^Lena
- Pros mentioned:Cleaning performance, Noise level
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a month so far and am happy with it. I didn't give 5 stars because it was too soon. Cleans nicely and is fairly quiet.
I would recommend this to a friendBrand response from Samsung
Posted .Hi KNK200022021! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic
- Pros mentioned:Cleaning performance, Ease of use
Good Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher, cleans extremely well but drying is not it’s best quality. Sleek and modern, very easy to use
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but we have thicker plates and in half of the bottom rack the plates don't fit, but cleans great and not too loud at all.
I would recommend this to a friendBrand response from Samsung
Posted .Hello RickB! We appreciate your feedback, continued support and choosing Samsung! ^Nic
- Pros mentioned:Cleaning performance, Ease of use, Noise level
Samsung stainless dishwasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.samsung dishwasher is quiet, easy to operate, and cleans so well.
I would recommend this to a friend