Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- |
- SKU:
- 6428648
Customer reviews
Rating 4.1 out of 5 stars with 2291 reviews
(2,291 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Failed after seven months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When using the normal mode the dishwasher does not empty. At the end of the cycle there is soapy water in the pan. We have to manually drain the appliance by starting it, then canceling it to cause it to drain. This can take up to three cancel cycles to drain the pan. The normal light flashes fast. When using the auto setting, the unit does not drain and the heavy light flashes fast. The appliance will not complete a full cycle in any of the settings without soapy water left in the pan. I removed both filters in the pan and found no blockages. Builder purchased the dishwasher for our new construction house 6/22/22. On 4/28/23 we closed on the new construction house and moved in. The builder was notified of the dishwasher problems on 11/29/23. Extremely disappointed that we only got seven months use and were advised by Best Buy that one year from the purchase date had expired (that only gave us 2 months of actual use before the end of the one year timeframe). Model Dw80r2031usd Serial # B08AG8DT331068T
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .MikeE, we know how frustrating it is when the dishwasher isn't functioning as it should. Allow us to get this addressed right away,
Below is a link to help you diagnose if your dishwasher is not draining. Please click on the embedded word.
Samsung dishwasher is not draining
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146650511) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Nice for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are still trying to get the hang of this machine. It took us a while to learn the ins and outs but feel we are on our way! Over all it gets the dishes very clean, but we are still trying to figure out the drying process. We have no doubt that we will be able to get it right!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Reliable Product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dishwasher. I have had this dishwasher for over 2 years and it does the job. At the current price or sale I would recommend it for purchase.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Appearance, Price
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher with full capacity at a great price. It has an attractive appearance and fits well in the kitchen.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Get Jet Dry and you'll love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you get some Jet Dry and you will absolutely love it. Without it, the plastic stuff doesn't dry well. It's quiet and does a very good job cleaning pretty much anything. I would definitely purchase again.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 3 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't come with power cord, stainless steel panel dips in when you clean it, which you will have to do often, everything shows. It's rather quite and cleans well but doesn't dry the top rack.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you have some concerns with your Samsung Dishwasher not drying your dishes. I would like to make sure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Dead After 14 Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 14 months of use, this dishwasher quit working. My last dishwasher ran for 10 years. Previously, my only complaint was that dishes were left wet, even after using the dry function. Now the pump is leaking and activating the leak sensor, which cancels the wash cycle almost immediately. See the attached photo for evidence of the leak around the pump. Replacement parts are nearly half the cost of whole machine. I recommend you do not buy this dishwasher.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello George,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your Samsung - 24" Top Control Built-In Dishwasher - Stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
The dishwasher is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-displays-a-leakage-error-code
Samsung dishwasher is displaying an error code
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
How to reset your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00087943/
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144422158
Thank you for choosing Samsung.
^Ross
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Kitchen remodel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dishwasher as part of my kitchen remodel. It was easy to install and works great! Samsung is known for making quality products!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Appearance, Noise level
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher for the price. Super quiet and looks nice in my kitchen
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Cycle time
Rated 3 out of 5 stars
Quiet but slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the hi end model but inexpensive. Only the door is stainless steel, the rest of the interior is plastic. The cycles take very long time to finish, almost 2 hours. The dishes come out clean.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for your new purchase of our Energy Efficient Samsung Dishwasher. I am sure that you will learn to love the way our unit is designed. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung dishwasher cleans really well and is really quiet. I also like the hidden controls on the inside top of the door.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Cheri! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Samsung Dishwasher Thumbs Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher! It’s pretty quiet and gets the dishes clean very well. I’m glad I chose this one!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Pretty good but it has one consistent flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well put together unit that was easy to install. I'm pleased with the performance though I find myself using the heavy soil setting more than expected. Relative to previous dishwashers that I've used, this one is nice and quiet, too. One thing that you should be aware of is that once the "drying" cycle is over, crack the door to the dishwasher so that the water will evaporate, otherwise you'll have damp dishes. That speaks well to how insulated it is, but will frustrate anyone looking to stack dishes after the cycle is done.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Rack design
Rated 3 out of 5 stars
Mixed Bag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be quieter. Gets dishes REALLY clean. Do not like the racks which are configured for flattish tableware settings and do not work well for serving bowls, pots, pans-anything more 3 dimensional.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with loading your Samsung Dishwasher the most effective way. I can help and would like to provide you with some information. See link below:
https://www.samsung.com/us/support/answer/ANS00062443/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Low noise and cleans well. We are very happy with it.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great In All Categories
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic and easy to instal. Absolutely worth the price.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Great Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well and its easy to use. Id rather have the controls on the front instead of inside the washer. But it runs quiet and gets the job done!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up to fit many dishes. Cleans better than any I’ve used before. Fairly quiet until the drying phase when it has an annoying buzz.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Clean and quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher So quiet, so clean I am so happy we chose this!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Beautiful piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.General impression it is very functional. And I love the fingerprint resistant finish . For a price that is hard to beat by other manufacturers
This review is from Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel
I would recommend this to a friend
















