Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Works well
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, quiet and does the job! Can't complain
I would recommend this to a friendBrand response from Samsung
Posted .Hello Jessica! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic
- Cons mentioned:Rack design
Not thrilled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is poorly laid out. Upper rack feels way too low. Tines that separate dishes and cups feel too close together. Loved our old Maytag dishwasher. This one just feels like a let-down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate the review on one of our Samsung dishwashers. It will significantly help us improve the quality of the products we sell.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
- Pros mentioned:Ease of use
Great DishWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great choice for my kitchen. It is easy to use and has many options to clean the dishes. One if my most favorite option is the delayed timer. Also, price for what you get is great.
I would recommend this to a friend - Pros mentioned:Price
dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price for a dishwasher. Sales associates were very helpful.
I would recommend this to a friend - Cons mentioned:Reliability
No issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher came as a part of a bundle. I had it installed about a month ago. It ran well when it was tested. I’ve used it one other time with no issues. I gave it a 3 because of the motor issues I’ve had with the refrigerator and microwave. I do not trust the quality of Samsung kitchen appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kye23! We certainly hope your dishwasher keeps working great for a long time. But if you do have any concerns arise, please feel free to use the information below to contact us directly for assistance. You can reference ticket number . ^Jecca
Facebook Messenger: http://m.me/samsungsupport; Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398); Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Pros mentioned:Cleaning performance
Classy dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and cleans all the dishes good. Love the stainless steel
I would recommend this to a friend - Pros mentioned:Noise level
Very Quiet Dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is extremely quiet. Works well in an open kitchen/livingroom floor plan.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung Dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricy for the basic functions but very good and easy to use
I would recommend this to a friend - Cons mentioned:Reliability
5th service call
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 24" Top Control Built-In Dishwasher, and unfortunately, my experience has been less than satisfactory. Within just nine months of ownership, I've had to schedule service calls not once, not twice, but four times already, and I'm currently awaiting my fifth. The repeated issues I've encountered are deeply concerning. The laundry list of failures includes the pump, heater, and circuit board, all of which have malfunctioned at various points. This ongoing saga has not only been inconvenient but also a significant disappointment given the initial expectations I had for a reputable brand like Samsung. While the dishwasher's design and features may seem appealing, the constant need for service and the unreliability of its core components have left me frustrated and dissatisfied. I strongly advise potential buyers to consider investing a little more in a higher-quality unit from a different brand. In the long run, it may save you the headache of frequent breakdowns and the inconvenience of multiple service calls. In conclusion, my experience with the Samsung dishwasher has been far from ideal, and I cannot recommend this particular model based on its performance and reliability issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I know how indeed frustrating your overall experience has been. Allow us to extend our assistance and get you the help you need, Bruce.
We would love to speak to you directly so we can better assist you with your dishwasher. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146930403, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Ease of use
Easy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Super easy to use and organized. My oldest likes this one better thannour old one when filling and operating
I would recommend this to a friend Almost perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love this dishwasher after not having one work correctly in years. The only complaint I have is the bottom and top shelves are to close together and I can no longer wash larger pans in them and my dishes need to be washed twice because they are still dirty from time to time where my previous dishwasher always washed well the first time.
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Reliability
I can not recommend.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to give this product a 5 star as the washing ability is top notch. My dishes were never any cleaner after the first wash. Yes I washed once and got a blinking light on my express 60. Because of this I can not recommend this dishwasher. I don't want to go as far as to say it's a brand issue because I have owned Sammy Dishwashers in the past with no issues. With this product, I was surprised that it went down this early.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Let us determine the cause of the dishwasher's "express 60" button's blinking light.
Please follow the steps you need to take on the link below and click on the suggested hyperlink to help you resolve it.
Lights are blinking on the Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145863546 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Noise level
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very quite not much sound when it is washing the dishes.
I would recommend this to a friend - Pros mentioned:Noise level
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher to use and nice and quiet. Not too many buttons
I would recommend this to a friend Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good machine, I am very glad with this purchase. However, it took a long time for installation, because Bestbuy totaltech does not do plumbing. Had to figure that on my own. Would like bestbuy totaltech to specify that when individuals purchase the membership.
I would recommend this to a friend- Pros mentioned:Price
Perfect dishwasher for our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very well priced dishwasher and it fits our needs just fine. Runs fairly quiet. You can hear it, but it’s not loud.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung dishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Our other Samsung dishwasher broke we ordered this one in place of it, and have had no issues!
I would recommend this to a friend Dean the Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, Easy installation, would purchase again
I would recommend this to a friend- Pros mentioned:Ease of use
Very good purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described and love the look. Very easy to control and fits just right in the cabinet space
I would recommend this to a friend Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product...Draining issues at times but the drain selection button makes it an easy fix. If you dont use the drain button when the base is full it starts to smell. Dishes are clean and spotless majority of the time
I would recommend this to a friend