Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance
Beautiful dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modern sleek look to compliment the kitchen Looks great
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dish washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice dish washer works really good no problems yet
I would recommend this to a friend Looove Open Box deals
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good as new. I recently had my house remodeled and bought this Open Box deal. Dishwaher works good as new. There were a few dings but with the stainless steel, it just reflects off light and you can barely tell the difference.
I would recommend this to a friendLook no further if you enjoy hand drying!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros- Attractive unit stylish exterior until finger prints accumulate. Interior is above average quality and very functional. Quiet. Cleaned dishes well. Peace of mind with leak detector. Cons- After a few days of following directions the dishes were dripping wet after every cycle. Read the reviews again seeing others with the same experience lead to calling Best Buy to request a refund but ended up grading to a Whirlpool model that had much more positive reviews. This was my first time dealing with Best Buy Customer service. They went above and beyond my expectations to resolve the issue with my replacement difference paid for on the phone and without me asking the CS rep set up delivery for my replacement that came in today and driver took the machine that didn't dry back to the store. Our vintage looking dishwasher that was maybe 25 or more years old washed and dried so I never would have thought a 2020 model would not be able to do the basics. Our Samsung Washer and Dryer is still fully functional years later. I really wanted to like this machine but it's a no for me dawg.
No, I would not recommend this to a friendgood not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lous washer but cleans very well. Will recommend if you dont mind the noise so much.
I would recommend this to a friendGood Dishwasher at a Fair Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good looking dishwasher. Adjustable upper rack is a nice feature.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a had to for me old one died. Found a great deal at Best Buy so far I'm very happy with this unit!
I would recommend this to a friendGood
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice and easy to install and use it ........
I would recommend this to a friend- Pros mentioned:Cleaning performance
Stainless steel dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher, clean the dishes with ease also dry.
I would recommend this to a friend Sleek and Stainless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Washes dishes very well and looks sleek in stainless!
I would recommend this to a friendThe Basics
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to clean dishes okay but you can tell this thing is cheaply made, wonder how long it lasts. Looks good in my kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you, FRANCIS, for choosing Samsung. We hope this dishwasher will serve you well for a long time. ^Jecca
- Pros mentioned:Ease of use
Work great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install works great looks good too just what wanted
I would recommend this to a friend - Cons mentioned:Cycle time
Very average….at best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans dishes. Noisy. Doesn’t dry well. Cycles take forever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jeff! Thank you for taking the time to share your experience. I understand that you have a few concerns regarding the unit being noisy, not drying and the cycles take longer than expected.
I have provided three links to address your concerns.
Noise concern: (http://www.samsung.com/us/support/troubleshooting/TSG01002056/)
Drying concern: (https://www.samsung.com/us/support/troubleshooting/TSG01001910/ )
Long cycles: (https://www.samsung.com/us/support/troubleshooting/TSG01001909/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143761026
Thank you for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet dishwasher. I had to check if it was running.
I would recommend this to a friend - Pros mentioned:Appearance
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was quick and easy to hook up! It looks sleek!
I would recommend this to a friendBrand response from Samsung
Posted .We are happy to hear that you've had such a positive experience, Brooklyn. ^Lo
- Cons mentioned:Rack design
crap. pure and simple.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.per other's, doesn't dry. the inside racks are designed i suppose to maximize the surface of each plate to the water jets, but it limits what you can load in. certainly wouldn't work if we had more dishes than what 2 people generate. Beyond that, really cheap all around. plastic inside, very loud. lesson learned i suppose as i bought it sight unseen on the web. I absolutely regret the purchase. besides that, installation was terrible, it is held in place by two screws, one of which was barely into the side cabinet and split out as it is just particle board. i called to have best buy's installers come out and fix, thinking they may have a bracket or something else more suitable, but after calling they never showed up on the date because they "failed to assign it" to a technician. Really an all around terrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you that you are having issues with getting dry dishes from your Samsung Dishwasher. I can definitely help with that and ensure that you get the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Cleaning performance
It washes dishes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the machine and it’s working well. I recommend it
I would recommend this to a friendBrand response from Samsung
Posted .That's great to hear, Chris! Thanks for the 5 stars. ^Jecca
Nice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great disher! Only 1 small issue but i dont know if it was there prior but a small part inside the washer is rusting. Other than that, great washer!
I would recommend this to a friendTo noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish this will be making less noise is to noise for me
I would recommend this to a friend- Pros mentioned:Cleaning performance
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our older washer with this. Better in every way
I would recommend this to a friend