Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Dish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent customer service and great product. They delivered it in time as well
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small quiet dishwasher. Doesn't dry plastic and after it is finished it is very wet in the inside on the door and inside top. I would not recommend this dishwasher. What is the point if you have to dry all the plastic containers .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Telephonelady,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. Usually, loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend checking on links for basic troubleshooting steps:
Loading guide for dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R2031US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144213118
Thank you for choosing Samsung. Have a great day.
-Trisha-
Good budget dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has some pretty good features for an entry level dishwasher. If I was staying in the house I bought it for I would have probably gone with a model that is a little quieter. It got the dishes clean though.
I would recommend this to a frienddish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good dishwasher and I don't have any problem
I would recommend this to a friendAmazing deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s awesome dishwasher and costumer service. Thanks Best Buy to do always the “Best Buy”
I would recommend this to a friendGood dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher, works good, cleans good, had it for a month now
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cricketw! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Price
It washes dishes
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it in a condo I flipped. Decent prices looked great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Mach430! Thanks so much for choosing Samsung! We really appreciate you. ^Jecca
Average, cleans well
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, cleans dishes, parts come apart easily to clean them
I would recommend this to a friend- Cons mentioned:Rack design
Thought all were the same size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it fits in the same hole as our last one but this one seems so much smaller. We can’t get as much in. We even struggle to put pans in. The dishes are always wet when they are done, even when we leave them for a while to dry. Not impressed with this dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand how frustrating it can be when you purchase an appliance and it does not meet your expectations. I am including a helpful link to a troubleshooting guide to support your concerns on the dishes not drying (https://bit.ly/2H3LTsK). In addition, here is a how to guide on loading the dishwasher (https://bit.ly/3dtjUPc). Thank you for being a Samsung customer! ^Lena
Good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine. You get what you pay for. No less no mo
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my new Samsung Dishwasher! It has several cycle options, lots of room and it is spaced out well! Customer service from store to delivery and installation was top notch!
I would recommend this to a friendSleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really nice installed. Matches nicely with the microwave we also purchased
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is nothing fancy. I do wish it dried better than it does.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher when it was on sale for 350. I was replacing my old one because the parts equaled up to the price of a new one so I gave this a shot. There are convenience features that are missing that I didn't know I needed: -no light indicator to say washing is complete -un-intuitive delay start settings -made of hard plastic, so dB level is pretty high...the front door is only stainless steel. -dishes are damp at best After having this for 20 days, the "Normal" light kept flashing and it kept making a constant loud chime noise. Tried to turn the power off and it would just turn back on and do the same. Tried to cut it from the breaker, and it would start up and do the same. Did a search online and quite a few experienced this with no real solution. I contacted best buy and they made returning it really simple including pickup. Do yourself a favor and buy a quality dishwasher. I love my new one.
No, I would not recommend this to a friendgreat dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very well and quiet. stainless steel easy to clean with a special cleaner.
I would recommend this to a friendGood dishwasher overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher overall for the price. I would likely buy it again.
I would recommend this to a friendGood for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. It was a little smaller than our previous model.
I would recommend this to a friend- Cons mentioned:Rack design
Terrible dry cycle, not with the savings.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even worth a low price. Dishes come out sopping wet no matter which cycle we use, and yes we are using the heated dry cycle. The racks are poorly designed and have too many spokes, making it difficult to arrange dishes in different configurations. We've own several Samsung appliances, and this is the first one we have been highly disappointed in. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertC, we are pleased to help provide resolutions for your Samsung dishwasher.
Here's a link that can help you with drying your dishes. Click on the embedded word and watch the full video that's included in it.
Dishes are not dry
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You can also check this link to your user manual on how to load your dishwasher racks. Turn to pages 14 to 16.
Manual:
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146045010) to help our team pull up your information.
Have a great day.
^Camille
JM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Working so good so far. We will recommend this one to friends.
I would recommend this to a friendNice dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek dishwasher, controls are hidden, variety of settings. Nice dishwasher for the price.
I would recommend this to a friend