Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher was dropped at some point before delivery. I found out when I opened the box and saw a crack in the plastic before installing. I immediately called for a replacement and am waiting over another month for a new dishwasher. Delivery is for April 24. Hopefully this one will not be damaged.
No, I would not recommend this to a friendNot the best but definitely ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing really fancy about the unit. If you need something basic that looks nice to replace your old dishwasher this is it. It doesn’t dry up the dishes as far as comparing to the more expensive kind.
I would recommend this to a friendIt’s a...dishwasher...that’s all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not top end, but washes dishes and matches other appliances. No frills.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use wife loves to use and very good in cleaning
I would recommend this to a friend- Cons mentioned:Rack design
Terrible dry cycle, not with the savings.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even worth a low price. Dishes come out sopping wet no matter which cycle we use, and yes we are using the heated dry cycle. The racks are poorly designed and have too many spokes, making it difficult to arrange dishes in different configurations. We've own several Samsung appliances, and this is the first one we have been highly disappointed in. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertC, we are pleased to help provide resolutions for your Samsung dishwasher.
Here's a link that can help you with drying your dishes. Click on the embedded word and watch the full video that's included in it.
Dishes are not dry
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You can also check this link to your user manual on how to load your dishwasher racks. Turn to pages 14 to 16.
Manual:
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146045010) to help our team pull up your information.
Have a great day.
^Camille
Nothing but clean!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best new addition to my home this year! I read some complaint about the dishes not being dry... They are correct, but after a week of washing it now drys as advertised! The wash is so strong it blasted the writing off some cups. I highly recommend.
I would recommend this to a friendAmazing deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s awesome dishwasher and costumer service. Thanks Best Buy to do always the “Best Buy”
I would recommend this to a friendWirks good for its price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for its price. Loud Edd is tolerable. Does its work good!
I would recommend this to a friendDiahwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one did not work and the second was fine. Samsung is my fave.
I would recommend this to a friendNice dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher, but be careful when installing, as the front panel easily is dented.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for the helpful feedback, esieg! Samsung appreciates you. ^Jecca
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good construction. I always buy Samsung. There is nothing fancy about it. Dishwasher gets the job done! This has no WI Fi. But We love it!
I would recommend this to a friendNot bad for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer!!! Not the best drying cycle and it takes a while but overall not bad
I would recommend this to a friendBrand response from Samsung
Posted .I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
*Dishes Are Not Dry: http://bit.ly/2DXYl9Q
Thank you for being a part of the Samsung family! ^Cat
Great for new kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loke it the only thing I cant get use to are the buttons being on the top
I would recommend this to a friendA great product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product i love my dishwasher. I can operate it using the app and i get notification when i need to clean. Im very happy with the dishwasher.
I would recommend this to a friendNice dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice and fast dish cleaner that is good to use in the kitchen room
I would recommend this to a friendgood dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but does not fully dry dishes. Works well for the price.
I would recommend this to a friendNice clean look
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front has a clean look. Downside is the buttons are hidden from view.
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent DISHWASHER and good price and nice place to purchase at Best Buy
I would recommend this to a friendMust buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top down sparyer makes its so nice to blast down onto your top rack adding another level of cleaning for more than just cups
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just remodeled our kitchen and picked this dishwasher for it's design and price. Have only used it a few times but it does the job and we are happy with it.
I would recommend this to a friendBrand response from Samsung
Posted .Your name says it all, Happy! We are excited to be beautiful addition to your kitchen. ^Lo