Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- |
- SKU:
- 6428648
Customer reviews
Rating 4.1 out of 5 stars with 2290 reviews
(2,290 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not so much
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this appliance to match several other Samsung appliances in my kitchen (frig. stove and microwave). Of the three, this is the most disappointing. The installer talked me into drilling the drain hole higher then the previous one explaining there would likely be no backwash when draining and just the opposite has occurred. It's never dry inside. After a few months, I've also noticed a cloudiness on my glasses, I did not have before. Sound levels are not terribly loud but neither is it a quiet machine. I would advise potential purchasers to spend more to get more and beware of installers instructions.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand your frustrations and I would love to help you get the best performance out of your dishwasher. Samsung dishwashers use condensing dry technology. This means that the water gets hot and turns into steam, then when things cool down again the water droplets forms on the walls of the dishwasher. To improve the drying performance open the door within 1 hour of the cycle's completion. I am including a link to a troubleshooting guide to support your concerns on the dishes (https://bit.ly/3k1o6s9). Thank you for being a Samsung customer! ^Lena
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Was the right price color and size we were looking for. Don't regret the purchase. However it does have issues draining all the water sometimes. I dont know if it is and issue with this particular model?
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and quick delivery. Nice color and space inside.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't clean well without rinsing first. Cloudy film over glasses even after cleaning filter/trap and adding spot free solution. Sanitize mode doesn't seem to help with cleaning of dirty/unrinsed dishes.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand that your dishwasher is not cleaning the dishes properly,
When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure that you're doing everything right, using detergent and rinse aid as directed.
Dishes are not clean after the dishwasher cycle https://www.samsung.com/us/support/troubleshooting/TSG01000962/#white-film-on-dishes-after-washing-in-samsung-dishwasher
Improve your dishwasher's cleaning and drying performance https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144988186) when you message us to help our team pull up your information.
Have a great day.
^Charles
Rated 5 out of 5 stars
Sleek dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its a nice size dishwasher for my family. Its very sleek and has outside insulation to cushion between counters and cabinets.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
What a beauty!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No kitchen is complete without a beautiful dishwasher - :) this purchase as very comfortable, and Best Buy made it very easy by providing removal of the old appliance and installation of the new one. Thanks Best Buy!
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quiet & Quality Dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality dishwasher and runs very quietly. I am very satisfied with its quality and ability to get dishes clean. Has many settings including delay wash.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Appearance, Cleaning performance
Rated 5 out of 5 stars
Looks and works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking dishwasher. It works wonderfully. I am very satisfied with it.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was delayed substantially (from 12-2 until 8:30 - 9:30?) Individuals involved however, kept us informed and eventually they showed up. They were polite, apologetic, and extremely professional.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Don’t buy Samsung.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our dishwasher is 1 year and 2 months old and just broke. It only alphas a 1 year warranty so we are now stuck paying to replace it. In the last 2 years we have replaced most of our major appliances with Samsung and now we are having to replace all of them again because Samsung doesn’t last. Go with another brand. This was the noisiest dishwasher I have ever owned. Anything on the outer rim of the top rack did not come clean. About every month it would develop a roadkill smell that I would have to clean out with bleach. My dishes never came out dry. This was just a poor quality dishwasher.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dishwasher. I would love the opportunity to chat and see how we can help with your machine. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142720268. We thank you for being a part of the Samsung family. ^Brad
Rated 1 out of 5 stars
The worst appliance I have ever owned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher worked fine for us for a year. After that (conveniently immediately after the warranty was up) the inlet valve failed and started leaking. After some searching I found many others that had this same problem, most of whom had it show up very shortly after the warranty expired. After getting the faulty part fixed it worked fine again for a few months until the "over level water sensor" also stopped working. Again I searched online only to find (surprise, surprise) that this is another issue that several other people have reported encountering. The dishwasher now constantly thinks that there is too much water inside it which causes it to immediately stop the cycle, at which point the only option is to turn it off. This machine may look sleek but it's just a hastily assembled bundle of cheap, low quality components wrapped in a shiny silver package. You may think you're getting a good deal for $500 but you're going to spend an additional $500 on repairs before you've even owned it for two years.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Adam,
I see you are needing assistance with your Samsung Dishwasher showing an error code and realize your experience has been less than ideal. I would love the opportunity to chat and see how we can help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143021562. We thank you for being a part of the Samsung family. ^Brad
Rated 4 out of 5 stars
Good dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid low end Samsung dishwasher. Looks good and works.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice and pretty, it looks so good that I had to h.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice product and it looks good. Good! Good! Good!
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Really good for the price!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because I need a new washer machine. It had a leak but it was covered under the warranty.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Chugging along
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bit difficult to install due to the controls on top, and I wanted them to display a certain way, but it does its job with the best of them. Especially like the adjustable height of the top shelf
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have preferred my first choice a kitchen aid
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Good over all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good over still leaves dishes wet.. no problems so far..
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Looks nice and is easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well but the top rack is messed up will need to be repaired or Replaced once normal services begin. I called the store they wouldn’t make a report on it but did say I could call back later in the month.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and washes dishes perfectly. The only complaint I have is it doesn't dry the dishes quite as much as I would expect from heated dry option.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great for rental properties
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. No issues. Works as it should.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend
















