Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Worth the upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my builder upgraded dishwasher for this one. There were so many that were way more expensive and I'm halpy.i got this one! I'm a 36 year old women and I installed it myself, its not to hard.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance and the installation was outstanding. I would recommend the installer to any one
I would recommend this to a friendLove the dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a bit weird having to order my appliance online since you had to make an appointment to go in the store but I understood the circumstances we are in. Love all my Samsung appliances from Best Buy.
I would recommend this to a friendDefinitely worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been very satisfied with this washer, except for the drying cycle. It gets the glass dry but not the plastic
I would recommend this to a friendNice Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a few issues with delivery a few times with this dishwasher, but the appliance manager was very helpful in getting the installation scheduled and following up making sure the delivery and installation went smoothly.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks very sleek. Fits nicely to the space.
I would recommend this to a friendgreat quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stylish addition to our kitchen. It is very high quality and I am 100% satisfied with the purchase
I would recommend this to a friendDishwasher Samsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dishwasher Samsung was delivered on time and installed in my new home without problems. Great product. Clean dishes without leaving any soap residue. Happy with this dishwasher.
I would recommend this to a friendGood Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was on sale and I got a great deal.
I would recommend this to a friendIt is ok...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is only ok. If you need a cheap replacement this is for you. However, it does not always drain and it does not always dry well. It is a little on the loud side but I knew that before I bought it. Again average dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jbclark2307,
I see that you are having some concerns with your Samsung Dishwasher not draining or drying your dishes. I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143232345. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Ease of use, Noise level
Samsung diswasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ecellent, easy to operate and clean, and very quiet.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you so much for taking the time to send this review! Everyone here at Samsung is excited to know that our clients love the product.
Let us send you a guide that may be useful for you when using the dishwasher.
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
Routine and deep clean your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
To assist you further with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145375458) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Don't Expect Assistance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the worst experience. The heat dry on my dishwasher doesn't eork. Over the years I have spent tens of thousands of dollars at best buy. I recently purchased a new set of kitchen appliances and the process has been terrible from install to trying to get someone out to look at the quality of the installation. My floor counters and island have all been damaged and I realized this after the installers left. Not to mention the install team is outsourced and the language barrier has been difficult by the 3 teams that came out on separate days for deliveries and installs. I call the "total tech" support line which I paid for and questits worth and get an outsourced call center from overseas that transfer me to anyone at a corporate office or store. I'm considering never purchasing from here again. I get better customer service from Amazon. I'm sure there is an appliance store that would do much better as well. I'm too busy with life to drive 24 minutes to talk to someone at Beat Buy everytime I want to inquire about my purchases.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with the installation, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Washes great but poor drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great other than does not dry very well. If it had an option for just drying and not repeating yhe qhole cycle it wouldsnt be as bad.
I would recommend this to a friendBrand response from Samsung
Posted .AustinA, we want you to enjoy doing the dishes. Let's help you with your dishwasher.
Below are tips and tricks on how to dry your dishes. Click on the embedded words to complete the troubleshooting guide.
Dishes are not dry after using the dishwasher
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146087044) to help our team pull up your information.
Have a great day.
^Camille
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher Cleaning and drying efficiency Love the dishwasher hidden display Will recommend Love Samsung products Energy and water efficiency
I would recommend this to a friend- Cons mentioned:Cycle time
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid, it’s a great dishwasher. The only issue is that it seem as if it takes a long time to complete one cycle.
I would recommend this to a friend Dishwasher Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Samsung storm wash and it operated better. I thought this would be similar, but its a lower end model. It's a little noisy and it gives no indication when the load is done.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher being noisy and it gives no notification when the load is done. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002056/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144566006.
-Noraina
Attractive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great under the counter. A major upgrade for us!
I would recommend this to a friendOk Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall an Okay dishwasher. One complaint I have is the dishwasher holds a lot of moisture after it has ran it’s cycle even with the heated dry feature on.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Boone! We appreciate you taking the time to bring this matter to our attention. I understand that your dishwasher is not drying completely. Please see the following link to help rectify that concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143953604
Thank you for choosing Samsung. ^Nic
- Pros mentioned:Cleaning performance, Noise level
Nice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our new dishwasher. Cleans great very quiet
I would recommend this to a friend Great product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to use and lots of space for dishes. No issues
I would recommend this to a friend