Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fingerprint resistance
Okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets fingerprints easily and I don’t like the buttons being on the top instead of the front. Seems to wash dishes well.
I would recommend this to a friend Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, good quality, cleans perfect !!
I would recommend this to a friend- Cons mentioned:Reliability
Defective Unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective Unit, had to return it after using it twice. Unit started beeping, flashing lights and refuse to turn off without unplugging the power. Researched on youtube and find out this error is common for this particular samsung model. Heat dry also never worked. Recommend to avoid Samsung who knowingly release defective dishwashers.
No, I would not recommend this to a friend Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer that has it all. Easy and convenient. It saves me time rather that doing it manually.
I would recommend this to a friendRemove old Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not remove the old dishwasher after all. I paid for it can you please reimburse me . Thank you
I would recommend this to a friendReally enjoy our New Dishwasher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! We have never had a problem with Samsung products! Wide space for large loads of dishes! Large rack on top, larger. On the bottom!
I would recommend this to a friendVery happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, free delivery and a good value. Very happy with the product.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher went out it was more cost effective to get a new one, a great Price! Happy
I would recommend this to a friendDelivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery I was told when they were on their way and was offered a tracking option as soon as my purchase was delivered I got another notification
I would recommend this to a friend- Pros mentioned:Cleaning performance
Worst drying
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our new house but absolutely horrible drying. We trust Samsung brand but this is very disappointing. We weren’t able to test this when we bought it because the closing on our new house was delayed. Even rinse agent does not help. I see a lot of water and droplets on the dishes even with heated dry on. The cheaper dishwasher in our rental apartment was way better in drying. I would really like to exchange this dryer for a different one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI sunny1729! We are sorry to hear that your unit is not drying correctly. please know that we hear your concerns and aI have provided link to help rectify the drying performance. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1144107345
Thank you for choosing Samsung. ^Nic
Dishwasher review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased dishwasher for our rental property. Tenant is very pleased with the item.
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher looks & works great. We have used this many times for our Flips and people always love the look.
I would recommend this to a friendSpend $ To Buy Protection Plan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Cleans well. Looks Good. Quiet. Cons: "Heated Dry" does not dry well. Electronic Control Board went out after 13 months from purchase. Recommend: 1. Buy the protection plan. It will save you the cost of parts. Note: Without a plan, repair would have cost ~85% of the purchase price of this dishwasher. 2. Best Buy Total Tech Membership gets you 20% off Service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy washing dishes using your dishwasher, CynthiaG. We are here to help you.
Suppose your dishwasher is not drying your dishes too well. Please click the links below, Hover your mouse over the hyperlinks, and watch the instructional video for tips.
The Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146553664, to help our team pull up your information when you message us.
Have a great day.
-John
- Cons mentioned:Reliability
Boooo Samsung. Pain in my butt
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher less than 1 year ago and have already needed to repair it 4 times. Samsung has paid for the repairs as it is within the 1 year warranty period, however it is the exact same problem every time. We are without a working dishwasher for 1-3 weeks everytime until it is repaired! It is very disappointing as we have other Samsung products and have been pleased with all of our other purchases. Spend a little more money and get a better quality product. Thumbs down for this hunk of junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were having issue with your Samsung Dishwasher. I am glad to see that our Certified Samsung Technician was able to resolve your issue. We thank you for choosing Samsung and being a part of our family. ^Brad
Great dishwasher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher very quiet the door is stainless steel on the back too this is the only Samsung with heated dry.
I would recommend this to a friendNew dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent piece of equipment. Works great and installation was perfect. Great choice.
I would recommend this to a friendNew dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher still trying to figure out how to work it. Seems to stay moist inside even after heating not sure if I need to let it air out or not.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Sunshine! We are happy to hear that your dishwasher is meeting your expectations. This particular unit does have a vent which is why the inside is sometimes still moist. Thank you for choosing Samsung.^Nic
Seems fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it much. The wash process is quite long so I have been hand washing. But when I have used it it seems to be working fine. Delivery was a totally smooth transaction too, the men were very nice and worked with precision and speed.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for letting us know what you think of the dishwasher, rfrag9404! ^Jecca
Was expecting better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting better when I ordered this because i chose a more "expensive" model. My dishes do not come out dry as expected, and don't smell like they've been thoroughly washed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fizz! I have a couple things that might help. This link (https://bit.ly/2WXI6TL) can help you get the best drying performance out of the dishwasher. And this link (https://bit.ly/3aCqIrw) has all the steps you can take when your dishes aren't getting quite clean enough. ^Jecca
What is wrong with this dishwasher?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had multiple dishwashers. I know how they work. I just received this dishwasher. I have used it 4-5 times. First 2 times and my dishes are completely filthy after the wash, also extremely wet even after using the drying option. I chalk it up to the dishwash detergent I was using, seeing as it was all natural. I buy new dish detergent pods. Same thing - dishes filthy and not even remotely drying any of the dishes. Try a third time with another dishwasher detergent and different filters with different sets of dishes and of course, same issue. Did I just buy a glorified dish rinser?? What good is this product if not only does it not wash, it does not rinse? What do I do? I am stuck with this hunk of junk - lemon, that I paid for. My 20 year old dishwasher would clean more dish cycles in less than the time it would take this junk to rinse 1 set of dish cycles.
No, I would not recommend this to a friend