Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my rental house… Geek Squad delivered and installed.
I would recommend this to a friendcool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was installed professionally works great satisfy with appliance and everything else
I would recommend this to a friendWaiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase in Nov 2022 install Dec 2022 never worked waiting for replacement already January 2023
I would recommend this to a friendBrand response from Samsung
Posted .Having the best experience using a Samsung dishwasher is our priority, GloriaO. We're here to help by providing a link that can help us with our unit.
When your dishwasher doesn't turn on, it could be nothing to fret about. It could just be a tripped circuit breaker or a switch that needs to be flipped.
The dishwasher doesn't turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145328814) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Decent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher. After a year, it stop making the alert noises when you turn it on and start.
I would recommend this to a friendBrand response from Samsung
Posted .We want you to have the best experience with your dishwasher. We want to speak to you directly to support your unit's alert chime.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146567305, to help our team pull up your information when you message us.
Have a great day.
-John
Mothers Day Gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great my mother loved it.! Wouldn’t mind buying another one.
I would recommend this to a friend- Cons mentioned:Reliability
Not as expected washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, it went bad after 10 months, Samsung customer service claimed that I bought it more than a year and I had to go back to best buy to get the proof of purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We are here to assist you anytime. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to request about getting a copy of your dishwasher's proof of purchase.
Have a great day.
-John
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales reps in store and excellent installer. He went above and beyond
I would recommend this to a friendSpacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it, love it. The thing I like the most about is the upper rack is specious so I can put big utensils on top rack.
I would recommend this to a friendDishes are never dry!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so disappointed in this dishwasher, it never dries the dishes even on the heat setting. It gets them clean enough, which is why I give it two stars but I wish I had my ancient old dishwasher back that did a much better job! Once I get over being super annoyed I'll have to buy a new one - again - so that I don't have to pull open and let everything finish air drying after it runs with the "heated dry" cycle. It also smells really musty and gross even when it was BAND NEW, I'm assuming because it never dries so am always keeping the door open to air out. So annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Dishwasher not drying your dishes and I would like to offer you our best practices to provide you with the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
Great dishwasher!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this dishwasher! It has hidden controls on the top which are great if you have kids.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are times where my dishes are still dirty after running a wash cycle that lasts FOREVER.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to find pleasure in washing the dishes, ElizabethY. Let's go ahead and help you with your dishwasher.
Here are some steps to take if your dishwasher is taking too long to finish the cycle and, at the same time, not cleaning the dishes. Please click the link and hyperlinks and watch the instructional video for tips.
Samsung dishwasher does not dry dishes :
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Samsung dishwasher cycle takes a long time to finish:
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146494393, to help our team pull up your information when you message us.
Have a great day.
-John
Dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the price the brand and it’s a really nice dishwasher
I would recommend this to a friendEasy online shopping experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to navigate the shopping site. Searches and compares both very efficient. Bestbuy also carries very large inventories.
I would recommend this to a friendBrand response from Samsung
Posted .Hello PMshopper! We appreciate your feedback, continued support and choosing Samsung! ^Nic
Not good, but it is GREAT!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased used Dishwasher. I've been using daily since making this purchase and it turned out to be the best investment I've made in my 31 years.
I would recommend this to a friendSo far, so good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We’ve had this thing for a month or so and we haven’t had any problems with it. It’s quiet and does the job. Very nice.
I would recommend this to a friendCG123
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher. Its loading is very well designed.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher has a lot of storage space I would recommend this
I would recommend this to a friend- Pros mentioned:Noise level
Never dry, don’t be fooled.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Do not be fooled by deceptive descriptions on this dishwasher. It does not dry dishes in any way shape or form! Heated dry selection is a joke. It is quieter than my old one, and it gets dishes clean, but if I have to hand dry everything I may as well hand wash it too! Now I’m stuck, because if I replace it with another brand, it won’t match the rest of the Samsung appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lilrandy! I'd like to provide this link: https://bit.ly/312FvJf. It has all the best tips and information on how to get the driest dishes possible from this dishwasher. ^Jecca
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher for a pretty reasonable price. The only thing I don’t like is the latch is plastic instead of metal.
I would recommend this to a friendSleek, Clean and Stylish
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and stylish, blends with the rest of the kitchen nicely. Not the quietest version but not loud either... perfect mid-range model.
I would recommend this to a friend