Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Never dry, don’t be fooled.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Do not be fooled by deceptive descriptions on this dishwasher. It does not dry dishes in any way shape or form! Heated dry selection is a joke. It is quieter than my old one, and it gets dishes clean, but if I have to hand dry everything I may as well hand wash it too! Now I’m stuck, because if I replace it with another brand, it won’t match the rest of the Samsung appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lilrandy! I'd like to provide this link: https://bit.ly/312FvJf. It has all the best tips and information on how to get the driest dishes possible from this dishwasher. ^Jecca
Spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it, love it. The thing I like the most about is the upper rack is specious so I can put big utensils on top rack.
I would recommend this to a friendNew dish washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Best Buy has always been great to me. Thank you
I would recommend this to a friendStove
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, easy clean up and heats up good when your cooking multiple things
I would recommend this to a friendSo far, so good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We’ve had this thing for a month or so and we haven’t had any problems with it. It’s quiet and does the job. Very nice.
I would recommend this to a friend- Cons mentioned:Reliability
Already Malfunctioning and only had it 1.8 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid extra for a reliable model and it's only been 1 year and 8 months and this dishwasher stopped working. The cycle begins and stops 10 min into it with the control lights flashing. This happened with my old dishwasher after 4 years and I had to pay hundred for someone to come out to fix it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We aim to help you find joy in the task of washing dishes. Let's go ahead and help you with your dishwasher.
Some dishwashers without digital displays show error codes through blinking lights. The combination of blinking lights determines the code.
Please click the link and hyperlinks for tips.
Lights are blinking on the Samsung dishwasher (please select what lights are blinking to determine what steps to take):
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146482391, to help our team pull up your information when you message us.
Have a great day.
-John
Waiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase in Nov 2022 install Dec 2022 never worked waiting for replacement already January 2023
I would recommend this to a friendBrand response from Samsung
Posted .Having the best experience using a Samsung dishwasher is our priority, GloriaO. We're here to help by providing a link that can help us with our unit.
When your dishwasher doesn't turn on, it could be nothing to fret about. It could just be a tripped circuit breaker or a switch that needs to be flipped.
The dishwasher doesn't turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145328814) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Washes great, poor rack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer gets everything perfectly clean, even using the quick wash feature. Problem is the lower rack slides off the track unless you pull on it "just right," and "just right" isn't even pulling on it straight.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time out of your busy day to share your experience with us, John. Samsung is always looking for ways to improve our products and reviews like yours are vital in this process. ^Lo
Sleek, Clean and Stylish
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and stylish, blends with the rest of the kitchen nicely. Not the quietest version but not loud either... perfect mid-range model.
I would recommend this to a friendcool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was installed professionally works great satisfy with appliance and everything else
I would recommend this to a friendFresh Look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a new unit to replace our 20 plus year old Almond D/W and didn’t want to spend a lot of money. Could be happier with the choice we made. Clean fresh look!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Don’t fall for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product - OK - large and cleans well enough though doesn’t dry well at all. I wondered if the drying unit is functional. Installation - paid for the service and the crew broke my water pipe and damaged my floor. They had no tools to deal with a burst pipe and lacked experience. Customer support - very poor. Never took responsibility for my issue and took over a month to confirm they broke my water pipe and still refused to pay for damages.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having some concerns with your Samsung Dishwasher and I would like to make sure that you are getting the best performance from your machine. I have some helpful information that I would like to provide that will ensure you get the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
- Cons mentioned:Reliability
Machine Won't Turn on After 2 Months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for only 3 months and got a flashing button from the machine, and the dishwasher wont turn on. The book said the light is an indication of a leak, but there were no leaks; so it must be a faulty sensor of some sort. I can leave the door open and after about two/three hours the sensor dry's out and the machine will work again. However, its very inconvenient to have to keep doing that. It's very unreliable. Next time I will consider a GE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Dishwasher. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142720666. We thank you for being a part of the Samsung family. ^Brad
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher for a pretty reasonable price. The only thing I don’t like is the latch is plastic instead of metal.
I would recommend this to a friendDishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working great since with excellent noise reduction
I would recommend this to a friendGreat dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with Samsung appliance package. Great dishwasher, may need assistance with install depending upon how your water shut off valve is configured
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my rental house… Geek Squad delivered and installed.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so that all my appliances matched. Your serviceman was on time and was in and out in a timely fashion. Dishwasher works just fine.
I would recommend this to a friendNice Dishwasher.... no timer?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher, easy to install, cleans really well, but I miss the digital timer that my old Frigidaire dishwasher had. Other than that, it was a great deal!
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Hank. We are pleased to hear that you're enjoying this dishwasher! ^Lo
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales reps in store and excellent installer. He went above and beyond
I would recommend this to a friend