Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
nanaspad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service great technicians on time delivery and it works well
I would recommend this to a friendExcellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love ordering from Best Buy instead of other big boxes because of great prices and most importantly excellent service.
I would recommend this to a friend- Pros mentioned:Noise level
Great dishwasher for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this dishwasher about 2 weeks ago after reading the reviews and can say for the price, it's great. Control panel on the top, nice black finish with the stainless steel looking handle. It's quiet, washes great - the drying as mentioned is 'ok' sometimes, but doesn't seem nearly as bad as what people complain about.
I would recommend this to a friend Dish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this product i can recommend to purchase this one
I would recommend this to a friendFresh Look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a new unit to replace our 20 plus year old Almond D/W and didn’t want to spend a lot of money. Could be happier with the choice we made. Clean fresh look!
I would recommend this to a friendWife is happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife complained about our old dishwasher and Christmas was coming up, so she got this. So far it's been good to her.
I would recommend this to a friendJust
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted in an dishwasher. Fits and works perfectly
I would recommend this to a friendlike
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. it works well looks great and was quick easy delivery
I would recommend this to a friendLove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung products. The top rack is a little lower than my old dishwasher but you can put taller dishes on top
I would recommend this to a friendBeautiful Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks so nice with the matching appliances and it is super quiet. Happy I purchased this dishwasher
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not clean as well as I hoped I have been trying different soaps and still not cleaning as well as it should.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We know how important dishwashers are, especially if you clean your dishes between busy schedules. Let's go ahead and check some possible fixes.
Properly loading the dishwasher can help you have clean dishes. Please see this link for details.
Learn the best way to load a Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00062443/
When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure that you're doing everything right, using detergent and rinse aid as directed. Please see these links for details.
Dishes are not clean after dishwasher cycle - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Improve your dishwasher's cleaning and drying performance
https://www.youtube.com/watch?v=bajCw_H-njg
Using the Auto cycle is easy, but your dishwasher has many other cycles, options, and settings to ensure that your dishes come out looking their best. Please check this link for details.
Samsung dishwasher cycles, options, and settings
https://www.samsung.com/us/support/answer/ANS00084182/
To get the best performance out of your dishwasher, it’s important to use the correct detergent and rinse aid. With the proper care, your dishes will come out sparkling after every wash. Please check this link for details.
How to use dishwasher detergent and rinse aid in your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00066253/
Since your dishwasher's job is to clean, it's easy to forget it has its own cleaning needs. But proper cleaning is an important part of dishwasher maintenance. Please check this link for details.
Routine and deep clean your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00076793/
Clean and care for your dishwasher | Samsung US
https://www.youtube.com/watch?v=rR_ivObG_Tc
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145504801) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet dishwasher from Samsung to go with all the other appliances for your newly remodeled kitchen. You will love it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Condo! We are happy to hear that you love your dishwasher for your remodeled kitchen. Thank you for being the best part of Samsung.^Nic
Great dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with Samsung appliance package. Great dishwasher, may need assistance with install depending upon how your water shut off valve is configured
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so that all my appliances matched. Your serviceman was on time and was in and out in a timely fashion. Dishwasher works just fine.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great choice for quality and economy. While not the cheapest at Best Buy, it does give a great value for the moderately priced dishwasher!
I would recommend this to a friendExcellent Dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and performance. It is a Samsung! Got it a part of a kitchen bundle (Refrigerator, Dishwasher, Stove, Microwave) for an amazing price
I would recommend this to a friend- Cons mentioned:Cycle time, Reliability
Poor dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher does not clean dishes also the cycle takes hours to finish very poor quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Superholder! We appreciate you taking the time to share your experience with us. I understand that the long cycles are not cleaning your dishes and it is causing some concerns. Below I have provided a helpful troubleshooting link to rectify the concern. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)
This next link will address the cycles taking too long to finish.
(https://www.samsung.com/us/support/troubleshooting/TSG01001909/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143619419
Thank you for choosing Samsung. ^Nic
Nice Dishwasher.... no timer?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher, easy to install, cleans really well, but I miss the digital timer that my old Frigidaire dishwasher had. Other than that, it was a great deal!
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Hank. We are pleased to hear that you're enjoying this dishwasher! ^Lo
Love the sleek look!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! I love how the buttons are on the inside so it looks really clean from the front.
I would recommend this to a friend- Cons mentioned:Reliability
Fails after 17 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during COVID, told it was good quality. To me that means 10-15 years of service. Here I am 17 months later having to replace it. Tried all the possible ideas, runs for 45 minutes and error codes out. 12 month warranty of course! Will never buy a Samsung again, and suggest others BEWARE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that a dishwasher should last better than a year without error codes, RobertL. We'll be glad to help!
An error on your dishwasher indicates a problem. Here are the reference lists so you can identify what the problem is and what steps are needed. Some errors can be resolved on your own with some light troubleshooting so you can get your dishwasher back in working order again.
Samsung dishwasher is displaying an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Troubleshooting dishwasher error codes:
https://www.youtube.com/watch?v=xCY2C3KzdRc
You may also refer to page 26 of the user manual for information codes to help you understand what is occurring with your dishwasher.
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145612769) to help our team pull up your information when you message us.
Thank you!
-Angelica