Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Solid preformer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful unit and fit perfect iny cabinet. I was worried that the handle would stick out to far but if fit perfectly.
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom last year. I'm gonna assume it's a great washer because we have one similar at our station
I would recommend this to a friendBrand response from Samsung
Posted .Hello there! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic
- Cons mentioned:Reliability
Not as expected washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, it went bad after 10 months, Samsung customer service claimed that I bought it more than a year and I had to go back to best buy to get the proof of purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We are here to assist you anytime. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to request about getting a copy of your dishwasher's proof of purchase.
Have a great day.
-John
Good deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good is fair, If you looking for good deal.. Go ahead
I would recommend this to a friendJust
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted in an dishwasher. Fits and works perfectly
I would recommend this to a friendlike
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. it works well looks great and was quick easy delivery
I would recommend this to a friendMrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my new Samsung dishwasher. The entire purchasing/installation process was excellent.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy to buy it. It’s not function as my need but also looks good in the kitchen
I would recommend this to a friendGreat Buy!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently moved and had purchased this in the black steel for the home I sold, it was a no brainer with the options this dishwasher has to offer.
I would recommend this to a friend- Cons mentioned:Reliability
Fails after 17 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during COVID, told it was good quality. To me that means 10-15 years of service. Here I am 17 months later having to replace it. Tried all the possible ideas, runs for 45 minutes and error codes out. 12 month warranty of course! Will never buy a Samsung again, and suggest others BEWARE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that a dishwasher should last better than a year without error codes, RobertL. We'll be glad to help!
An error on your dishwasher indicates a problem. Here are the reference lists so you can identify what the problem is and what steps are needed. Some errors can be resolved on your own with some light troubleshooting so you can get your dishwasher back in working order again.
Samsung dishwasher is displaying an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Troubleshooting dishwasher error codes:
https://www.youtube.com/watch?v=xCY2C3KzdRc
You may also refer to page 26 of the user manual for information codes to help you understand what is occurring with your dishwasher.
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145612769) to help our team pull up your information when you message us.
Thank you!
-Angelica
The dishwasher has not been hooked up yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it would be all right if it was hooked up like they were supposed to do right now you don't want my opinion
I would recommend this to a friendStainless Steel Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price on this dishwasher. Plus was able to use my bday coupon. Would purchase from Best Buy again.
I would recommend this to a friend- Cons mentioned:Rack design
Don't buy this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap feeling dishwasher. The inside rackbkayoit is very poor. Won't hold very many dishes before you have to wash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having concerns with your Samsung Dishwasher and I would like to make sure you are getting the best performance from your machine. Here are some of our best practices when loading your unit. See link below:
https://www.samsung.com/us/support/answer/ANS00062443/
Thank you for choosing Samsung. ^Brad
Good looking dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works well and looks sharp! It’s only been in for a few weeks but we’re liking it.
I would recommend this to a friendVery Pleased
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be more satisfied with my new stainless steel appliances. Satisfied with the overall look and quality.
I would recommend this to a frienddishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with our purchase. This went into a rental, and the tenant has not complained, so I will call that a win.
I would recommend this to a friendnew frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.eays to buy simple in store when you have Oscar's help great on time delivery no hassles taking the old refrig
I would recommend this to a friendA bit early to tell but no complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit for a rental property. So far no complaints from the tenant so I would have to assume it is working as expected.
I would recommend this to a friendNot my favorite purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a fan of this dishwasher, because the inside is plastic and there is a plastic smell. Would rethink this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KimV,
Thank you for taking the time to leave this review.
We understand that you have concerns about the internal of the dishwasher smells like plastic.
We would recommend washing the dishwasher first to help remove the plastic smell.
Samsung Dishwasher Stinks or has a Musty, Mildew Smell https://www.samsung.com/us/support/troubleshooting/TSG01001923/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144990273) when you message us to help our team pull up your information.
Have a great day.
^Charles
- Cons mentioned:Reliability
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher to replace an old dishwasher that was too loud. Halfway through the first cycle using this brand new dishwasher, it started making a high pitched humming sound. It's an intolerable sound and frankly my old broken dishwasher was less of a headache. It's absolutely insane that a brand new dishwasher from Samsung would go bad on it's very first use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there BW175, I see that you are experiencing issues with your problems with your Samsung Dishwasher being noisy and know this must be annoying. I would like to offer some helpful information to find a resolution. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
If you are still having problems, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143532415. We thank you for joining our Samsung family. ^Brad