Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
samsung dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new dishwasher .It is nice and quiet.
I would recommend this to a friendVery nice and very spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will recommended to a friend. Lot of space inside adjustable feet.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, very quiet. Better than our Fridgidaire we had.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved completing my kitchen appliances with this new dishwasher.
I would recommend this to a friendAvoid...
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting a quality Samsung product. I was wrong. Firstly, the machine I got had a dented front cover, so I had to have it replaced. About 5 months in a pump broke on it, causing a leak. Thankfully the Samsung warranty covered the costs, but it took several call-outs to figure out the problem. Since then, the dishwasher runs fine, though dishes are always soaking wet after washing, even with heated dry (despite use of rinse aid). The front outside cover of the machine spots easily. I realize this machine was on the lower end of the price scale, but I expected better. Prior to this I had a 10 year old Frigidaire model that worked way better than this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We want our customers to have the best cleaning and drying experience. Let's provide some tips and tricks on cleaning and drying the dishwasher.
Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam, and then when things cool down again, the water droplets form. Please see these links for details.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Improve your dishwasher's cleaning and drying performance.
https://www.youtube.com/watch?v=bajCw_H-njg
Properly loading the dishwasher can help you have clean and dry dishes. Please see this link for details.
Learn the best way to load a Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00062443/
To get the best performance out of your dishwasher, it's important to use the correct detergent and rinse aid. With the proper care, your dishes will come out sparkling after every wash. Please check this link for details.
How to use dishwasher detergent and rinse aid in your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00066253/
Since your dishwasher's job is to clean, it's easy to forget it has its own cleaning needs. But proper cleaning is an important part of dishwasher maintenance. Please check these links for details.
Routine and deep clean your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00076793/
Clean and care for your dishwasher | Samsung US
https://www.youtube.com/watch?v=rR_ivObG_Tc
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145490872) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Perfect dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at great price. Beautiful design and works great.
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel outside gets very fingerprints. Tried all the settings and ran loads multiple times to try to get them get fully clean. Dishes come out feeling gritty and they do not dry. Have to pre-wash AND post-wash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Crawf313!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 24" Top Control Built-In Dishwasher - Stainless steel. I sincerely apologize for the inconvenience if your Samsung Dishwasher is not cleaning and drying the dishes properly. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Dishes are not Clean after Dishwasher Cycle": https://www.samsung.com/us/support/troubleshooting/TSG01000962/.
I also recommend the link "Samsung Dishwasher does not Dry Dishes": https://www.samsung.com/us/support/troubleshooting/TSG01001910/.
I also shared the link about "Samsung Dishwasher Cycles, Options, and Settings": https://www.samsung.com/us/support/answer/ANS00084182/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144666882
Have a great day.
Melardo
Easy to install and very great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for a rent house and the product is amazing for that
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleekness of the design. Fits in well with other appliances.
I would recommend this to a friendVery mice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Quiet and efficient. Love Best Buy’s products.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality and good washer for the price ..will recommend to friends
I would recommend this to a friendGreat Delivery and Kind Curious Installer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Delivery and Kind Curious Installer will recommend thank you
I would recommend this to a friendJust ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but a bit loud I think compared to others, was a great price, that’s why I bought it. It’s decent.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family, Boman. We are happy to hear that you're enjoying your dishwasher. ^Lo
Great low cost DW. Attactive, easy touch controls
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Attractive and very easy access control buttons. Great starter DW.
I would recommend this to a friend- Cons mentioned:Reliability
Keep shopping this one is not the one
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.7 months and it stopped working .. 3 people in the house that barely eat in …we ran it no more then 2/3 times a week ..7 months and I’m now looking for a replacement .. it’s not the first time with sumsung .. buy something else .. anything else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
Thank you for your review. We are here to help and wish to get this resolved for you as best as we can. We would like to inquire further about the concerns you are having with your dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144964648 and it will help our team pull up your information.
Leo
Great dish washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace kenmore dish washer. Very happy with the purchase.
I would recommend this to a friendNot a good dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry the dishes at all I've had 3 since Jan 30 Always have bought whirlpool I'm probably going back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bbear! I have this link (https://bit.ly/2Eby8qT) that I believe will be useful to you. It has some great information on how to get the best drying performance from the dishwasher. ^Jecca
Pretty average dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is a bit noisy, and even with the heated dry option, the dishes are still quite damp.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are getting wet dishes from your Dishwasher and I would like to help. Here is some information that will provide you the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one did not work for us. The height was not correct. Had to return and bought another one
I would recommend this to a friendSmall machine awesome installation team
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, this machine is small , keeps less plates , wish I would have gone for bigger size . Delivery was awesome , he installed everything
I would recommend this to a friend