Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Great dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher so far. Purchased for kitchen reno and looks good thus far.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is proud to be a valuable addition to your kitchen, SLW1. ^Lo
- Cons mentioned:Reliability
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died 1.5 years later. Warranty is only 1 year, so there you go.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that has no power; kindly click the embedded words.
Samsung dishwasher does not turn on.
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148004410) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Didn’t Last Long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first. Stopped working within a few months. Safety switch prevented it from working properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MommaRenick,
Thank you for reaching out about your Samsung DW80R2031US dishwasher. We understand how frustrating it can be when a product stops working as expected. The safety switch could be triggered by an issue with the door latch or alignment, which may prevent the dishwasher from functioning properly.
For more details on troubleshooting and maintenance, please refer to the manual's section on "Safety Features and Troubleshooting," which spans pages 16 to 22.
You can access the full manual here: Samsung DW80R2031US Manual.
Manual
https://downloadcenter.samsung.com/content/UM/202312/20231219145804042/User_Manual_DW80R2031.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147771783) to help our team gather your information.
Have a great day.
^Charles
Good dishwasher
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as part of a 4 piece appliance package. Very satisfied.
I would recommend this to a friend- Cons mentioned:Reliability
Keep shopping this one is not the one
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.7 months and it stopped working .. 3 people in the house that barely eat in …we ran it no more then 2/3 times a week ..7 months and I’m now looking for a replacement .. it’s not the first time with sumsung .. buy something else .. anything else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
Thank you for your review. We are here to help and wish to get this resolved for you as best as we can. We would like to inquire further about the concerns you are having with your dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144964648 and it will help our team pull up your information.
Leo
Powerful dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great dishwasher. It is very powerful.
I would recommend this to a friendHoyne
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this dishwasher for my prospective buyer
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel outside gets very fingerprints. Tried all the settings and ran loads multiple times to try to get them get fully clean. Dishes come out feeling gritty and they do not dry. Have to pre-wash AND post-wash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Crawf313!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 24" Top Control Built-In Dishwasher - Stainless steel. I sincerely apologize for the inconvenience if your Samsung Dishwasher is not cleaning and drying the dishes properly. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Dishes are not Clean after Dishwasher Cycle": https://www.samsung.com/us/support/troubleshooting/TSG01000962/.
I also recommend the link "Samsung Dishwasher does not Dry Dishes": https://www.samsung.com/us/support/troubleshooting/TSG01001910/.
I also shared the link about "Samsung Dishwasher Cycles, Options, and Settings": https://www.samsung.com/us/support/answer/ANS00084182/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144666882
Have a great day.
Melardo
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only buy Samsung products Never had any problems with stuff
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll buy this product again, espresso from BestBuy
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendgreat price point
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable, clean look, and gets the job done.....
I would recommend this to a friendSamsung Greatness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Dishwasher selection was a great buy. Glad that I chose it.
I would recommend this to a friendSamsung Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful, only issue is not sure how to drain water after a wash, help please !
I would recommend this to a friendBrand response from Samsung
Posted .Hi there shalawala,
I see that you are having concerns with water being left behind at the end of the cycle and found sound some information that will help ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
Great Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , great quality, worth the money, thank you Samsung
I would recommend this to a friendStylish dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little trouble installing but it looks very modern in our kitchen!
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm trying to see if it hooks up to on a Samsung home controls
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and great service and delivery. Kudos
I would recommend this to a friendROCKSTAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is very happy with it, She likes the hidden buttons
I would recommend this to a friendGreat buy I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy I love it. It completes my kitchen! Just what I needed.
I would recommend this to a friend