Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Dishwasher is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a package of four and love every piece of appliances
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel outside gets very fingerprints. Tried all the settings and ran loads multiple times to try to get them get fully clean. Dishes come out feeling gritty and they do not dry. Have to pre-wash AND post-wash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Crawf313!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 24" Top Control Built-In Dishwasher - Stainless steel. I sincerely apologize for the inconvenience if your Samsung Dishwasher is not cleaning and drying the dishes properly. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Dishes are not Clean after Dishwasher Cycle": https://www.samsung.com/us/support/troubleshooting/TSG01000962/.
I also recommend the link "Samsung Dishwasher does not Dry Dishes": https://www.samsung.com/us/support/troubleshooting/TSG01001910/.
I also shared the link about "Samsung Dishwasher Cycles, Options, and Settings": https://www.samsung.com/us/support/answer/ANS00084182/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144666882
Have a great day.
Melardo
Bought for a rent house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for a rent house. I have not heard any complaints.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher great service easy online oreders
I would recommend this to a friendVery quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good user friendly. But it doesn’t have Wifi so you can’t connect
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us. We're pleased to hear that you're enjoying this dishwasher. ^Lo
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new dishwasher, Came earlier than expected!
I would recommend this to a friendseams great, looks really nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seams great and roomy. looks very nice especially for this price point
I would recommend this to a friendPerfect Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you! Love it so much, works great! Looks sharp as well.
I would recommend this to a friendExcellent value for the money. The stainless looks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the money. The stainless looks fantastic!
I would recommend this to a friendExcellent Product!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung always make excellent products, quality is the best.
I would recommend this to a friendSamsung dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for the price, it works well, just doesn’t do great on drying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BestBuyCustomer! Thank you for your review. We are sorry that your unit is not meeting your drying expectations. Please know that we hear your concerns and I have provided a link that will help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1144027041
Thank you for choosing Samsung. ^Nic
Need to buy the installation kits
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t come with the elbow, you have to bou the installation kits if you want to install it yourself.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rich,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your
Samsung - 24" Top Control Built-In Dishwasher - Stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are links that might help you.
Installation Guide
https://downloadcenter.samsung.com/content/EM/202104/20210402143005806/DD81-02158B-01_Install_DW80R2031U.pdf
User Manual
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144522140
Thank you for choosing Samsung.
^Ross
Very happy with my purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great price. Delivery was quick and on time.
I would recommend this to a friendGreat dishwasher for exceptional price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great price from Best Buy. The representative was very helpful.
I would recommend this to a friendDrying issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry the dishes well, unsure if that is a manufacture defect or normal.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Lrp2018, I would like to congratulate you on your new purchase of your Samsung Dishwasher. I understand you are having some concerns with your dishes not coming out dry and I would like to offer some assistance to ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you need any assistance, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513).
Please reference ticket number 1143365076. We thank you for being the choice for your kitchen needs. ^Brad
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well only wish it would have come with a power cord
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Made a very nice addition to my new kitchen.
I would recommend this to a friendLooks sleek and works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a gift and she raves about how well it works.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Highly recommended! Dose the job!
I would recommend this to a friendNice unit looks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this appliance group for my flip homes and they work great.
I would recommend this to a friend