Customer Ratings & Reviews
- Model:
- DW80R2031UW/AA
- |
- SKU:
- 12495806
Customer reviews
Rating 4.1 out of 5 stars with 2290 reviews
(2,290 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, dish-dodgers! Thought I'd check in to rave about my new kitchen wizard, the Samsung 24" Top Control Built-In Dishwasher. This stainless steel beauty has me saying bye-bye to dishpan hands for good. It's got a sleek look that makes my kitchen feel all kinds of fancy. And it's quiet - like, really quiet. I sometimes have to double-check if it's running. The top control panel is a neat feature, keeps the front looking clean and uncluttered. But what I really adore is the spaciousness inside. This thing swallows up pots, pans, plates and more with room to spare. Let's not forget the cleaning power. Spotless dishes, every time, even with stuck-on food. Plus, it's got an energy-efficient mode that gets the job done while saving on the bills. In a nutshell, this Samsung dishwasher has turned a chore into a breeze. If you're all about convenience and clean dishes, you gotta get this. Signing off now, gotta go NOT wash dishes. Stay shiny, friends!
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this dishwasher to be very constrictive to how you can place dishes in it, and you can only fit so much in it. There's no Tetris going on here. We brought it home, installed it, tried to fit what we had in it. After our first wash, we uninstalled it, and exchanged it within the same day of purchasing it. Other than that, it was easy to use, quiet, and the wash cycle was fine. If I had been able to look at it in the store, I probably wouldn't have purchased it, but because of the pandemic, I only looked at it online.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek look, looks great with my other Samsung appliances. Roomy, nice and quiet. The slots in the utensil baskets are a bit tight for my silverware but you can easily lift them up and use the baskets without slots.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Not sure if it will last 5+ years
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to install yourself with the help of YouTube and some mild handy skills. It doesn’t do a good job of drying dishes if you load up too many dishes. The touch panel isn’t the most responsive at times. The top mounting bracket was too long for underneath my cabinet so I had improvise. It washes dishes reasonably well for the price. I like the depth of the drawers.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design and it is very quiet, and the price is very affordable
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, runs great, was a great price & looks great with all the other appliances.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Washes well...doesn't dry well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the quality of the washed dishes but the heat dry didn't dry much of anything. I ran it around 8PM and opened the washer the next morning to find the dishes and interior walls of the washer still damp or wet. I just installed this unit a few days ago so maybe the heat coil will work better after a few washes.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mars,
Thank you for sharing your experience with our dishwasher. We appreciate that you are happy with the cleaning function of the product. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize that your dishwasher doesn’t dry well.
Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam, and then when things cool down again and the water droplets form, the form on the cooling stainless steel walls of the dishwasher instead of on your still-hot dishes (although this doesn't work as well with plastic dishes or containers, which cool quickly). Any remaining droplets on the dishes evaporate away, which is easier when the door is left cracked. This link will show you how to maximize your dishwasher's drying performance.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144243283
^Mila
Rated 2 out of 5 stars
Not reliable but cleans okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher cleans well...when it works. It has regular and constant problems with getting clogged, getting stuck in pumping cycles, the little soap door doesn't work well 80% of the time. After 2 years, I'm completely fed up and replacing it. I should have done so a long time ago.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Good product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price point, easy to use. Visually appealing.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Keep the plates coming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet. Works really well on dishes. Pretty easy to install as well.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation, dishes come out clean. Install crew was great, efficient, on time and reviewed basic operation!
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, quite. Easy to operate and cleans well
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Dish Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to operate and so quite. All the dishes are clean. Best machine from Samsung!!!
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. Very quiet. Dishes are spotless. Modern appearance.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Great cleaning, but needs to improve on drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As others have noted on here, it does a great job of cleaning your dishes. What I don't like is the heated dry feature. You still see water left (mostly on utensils) despite using a rinse aid. I never had to use a rinse aid with my previous samsung dishwasher. Also, this unit is much louder than my previous samsung. Samsung tried to save cost by getting rid of the sound dampening seals. I would still recommend it based on cost.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishes come out much cleaner than they went in so I would say this is a success. It looks great installed as well. Very sleek and pretty quiet while running.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
The Washer of Washiness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite it feeling very... delicate, it cleans the dishes quite well. Not as quiet as I was lead to expect, but significantly quieter than than my Whirlpool that had been recovered from an excavation at Stonehenge. My biggest complaint regards the pegs that support the dishes in the trays: They are all.... backwards ...and hard to get loaded orderly, but both bowls come out SUPER CLEAN! :-) Also: Horrified by the price of all dish washers these days.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We understand your frustrations on your dishwasher and we are here to help. I am including a helpful troubleshooting guide to assist you with your noise concerns (https://bit.ly/3v3eLWy). In addition, I am including a link to a guide on loading the dishwasher (https://bit.ly/3qsP5iK). We thank you for choosing Samsung for your home. ^Lena
Rated 4 out of 5 stars
Good Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher, cleans extremely well but drying is not it’s best quality. Sleek and modern, very easy to use
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a month so far and am happy with it. I didn't give 5 stars because it was too soon. Cleans nicely and is fairly quiet.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi KNK200022021! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic
Rated 4 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but we have thicker plates and in half of the bottom rack the plates don't fit, but cleans great and not too loud at all.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello RickB! We appreciate your feedback, continued support and choosing Samsung! ^Nic















