Customer Ratings & Reviews
- Model:
- DW80R2031UW/AA
- |
- SKU:
- 6428649
Customer reviews
Rating 4.1 out of 5 stars with 2291 reviews
(2,291 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. It has been working very well, its much quieter than my old one, and it definitely is getting the dishes clean.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Cons mentioned:Drainage
Rated 2 out of 5 stars
Works just not all the time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were really excited to get all new appliances and then this dishwasher has been terrible. We had a technician come to check it out because it would not drain for some odd reason. He claimed it was because there was something stuck on the drain line. Little after the same issue started happening so I called them again and then they said it was because it wasn't levelled so I sat there turning the little legs to level the front. It worked for a little and then the same problem happened. It stops halfway through the cycle and then tries to drain but nothing comes out. You have to force drain and cancel for it to drain completely and hope that if you start the cycle again it finishes it. I don't know what it is but it's annoying to not know if it will work or not every time.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gorman! Unfortunately there are several things that can cause the dishwasher to not drain properly, which can sometimes make it difficult to find the solution. But I do have this link (https://bit.ly/36B1ubQ) that can help you with what to check when the dishwasher doesn't drain. ^Jecca
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice replacement for our 15 years dishwasher, installed it my self and so easy as 123.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It looks great and installation was quite simple. Features work nicely.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, fairly quiet. Would have been nice if the required electric cord was included.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
We bought this dishwasher with a package deal, ref
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher with a package deal, refrigerator stove a reasonably priced good quality easier to keep clean for one of our rentals we’re doing a remodel in the kitchen this is perfect.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Samsung 24” dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a great machine, haven’t had any issues with it. I have waited a couple months before writing anything. It’s a touch on the small side but love how much room the top rack has compared to most. All in all happy with my purchase.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, heat works pretty well. We rinse the dishes before putting inside so don't know if there is heavy residue that it will clean well but for how we use it, it is good. One main downside and irritating thing is; it does not have a light on the front to let you know when dishes are clean. You have to open to find out since the indicator light is under the counter. If you have a teen or child that does not put dishes away, will grab a plate and close it and when you check you think it's dirty. No light on the front would change my mind buying this dishwasher. Overall the quality is good enough not to deal with a hassle of return, Uninstall, and reinstall. Good luck for the ones who have to pay for that.
This review is from Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Easy to install. Stainless steel door is nice.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
5th service call
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 24" Top Control Built-In Dishwasher, and unfortunately, my experience has been less than satisfactory. Within just nine months of ownership, I've had to schedule service calls not once, not twice, but four times already, and I'm currently awaiting my fifth. The repeated issues I've encountered are deeply concerning. The laundry list of failures includes the pump, heater, and circuit board, all of which have malfunctioned at various points. This ongoing saga has not only been inconvenient but also a significant disappointment given the initial expectations I had for a reputable brand like Samsung. While the dishwasher's design and features may seem appealing, the constant need for service and the unreliability of its core components have left me frustrated and dissatisfied. I strongly advise potential buyers to consider investing a little more in a higher-quality unit from a different brand. In the long run, it may save you the headache of frequent breakdowns and the inconvenience of multiple service calls. In conclusion, my experience with the Samsung dishwasher has been far from ideal, and I cannot recommend this particular model based on its performance and reliability issues.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .I know how indeed frustrating your overall experience has been. Allow us to extend our assistance and get you the help you need, Bruce.
We would love to speak to you directly so we can better assist you with your dishwasher. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146930403, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Noise level
Rated 4 out of 5 stars
God Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung - 24" Top Control Built-In Dishwasher - Stainless steel is really good an quiet.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Great features, quiet cleaning, and much more thorough cleaning than my old dishwasher. It has two easy to remove and clean filters.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this dishwasher with a refrigerator, range and microwave. This look of this is very clean and stylish. It also cleans dishes very well. My only complaint is that it a little bit loud when operating.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
It Cleans Dishes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans the dishes very well. It doesn't dry them the greatest but overall it works fine.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great dishwasher for the value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher has fulfilled all the expectations I had. Great purchase and value for the price listed.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Beki! It is a wonderful thing when your expectations and product performance meet. Welcome to the Samsung Experience! ^Lena
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung 24" dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got all new matching Stainless Steel finish appliances for our new kitchen, rebuilding after a house fire last year. This dishwasher operates easily and is nice and quiet as it runs!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. I love the stainless black color. Very quiet and washed great. Only downside is that it takes 1.5hrs to wash
This review is from Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Good purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had so many issues with the precious unit and glad we purchased this one- its quiet and the filter is easy to access and clean. Great quality for the price.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Low cost option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase for my basement bar area. It gets the job done and didn’t break the bank.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Wish it had dry only option
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. wish it had a dryer only option that would be 5 star
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend















