Customer Ratings & Reviews
- Model:
- DW80R2031UW/AA
- SKU:
- 6428649
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Rack design
Parts rusting and falling off after only 2.5 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dishwasher I had. It takes too long to wash dishes and even then, dishes come out with food still stuck to them, But even worse than that, after only 2.5 years of use by a family of 4 people, the part of the upper rack rusted and fell off ! It never happened to me before and all reps at Samsung are very good at politely ignoring you and insisting that it is a normal occurrence. I had used Whirlpool dishwashers in the past and they never had a single part rusted on them. What a shame! So, may be, Samsung should stick to making phones, or wait they are failing at that too! When will they start listening to their customers?
No, I would not recommend this to a friendBrand response from Samsung
Posted .LeilaC, we know how important it is to have a reliable dishwasher since it is one of the most used appliances in our home. Let us help.
Below is a link to help you diagnose if your dishwasher takes too long to wash dishes. Please click on the embedded word.
Samsung dishwasher cycle takes a long time to finish
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
Here is a guide for tips and tricks to help you have clean dishes. Please choose "Food particles left on dishes." Kindly click on the embedded word.
Dishwasher cycle ends before dishes are clean
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you need more assistance with your rusted upper rack, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148038782) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Ease of use
Very good purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described and love the look. Very easy to control and fits just right in the cabinet space
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Super easy to use and organized. My oldest likes this one better thannour old one when filling and operating
I would recommend this to a friend - Pros mentioned:Noise level
Quiet and lovely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so quiet compared to our old one! Probably the best thing about it. It's beautiful. Only thing is that our dishes (especially our bowls) are bigger than what this dishwasher is designed for. We're working around that by doing less-crowded loads.
I would recommend this to a friend - Pros mentioned:Noise level
Really great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It is not loud at all. I am happy with the price and quality of this product.
I would recommend this to a friendBrand response from Samsung
Posted .Zero complaints are what we like to hear because we strive to give our customers top-notch quality and performance with each product. Thank you for being part of the Samsung family. ^Cat
- Pros mentioned:AppearanceCons mentioned:Fingerprint resistance
Seem to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice, Should of upgraded to fingerprint resistance.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback, Rriri! Thanks for choosing Samsung. ^Jecca
- Pros mentioned:Cleaning performance
Samsung dishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Our other Samsung dishwasher broke we ordered this one in place of it, and have had no issues!
I would recommend this to a friend - Pros mentioned:Noise level
Dish washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is nice and quiet I wish I have got the buttons in front instead but other then that great!!
I would recommend this to a friend Get the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this dishwasher, but the quality is a little rough. I bought in 2022 and has a two year warranty on it. Literally two year has passed and i have to get it replaced.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was great I have a condo for rent and the renters dishwasher broke on them so I replaced it with this one and wow they loved it fit snug and everything!! Easy build no hassle no struggles either
I would recommend this to a friend - Pros mentioned:Cleaning performance
Good dishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher. Was expecting a little more but got it for a great price.
I would recommend this to a friend Hardware not included
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are some pieces of hardware that usually are not include with these that the instruction book said there were. Well thise pieces are not. Check the installation guide for accurate description if what hardware is and is not included.
I would recommend this to a friend- Pros mentioned:Noise level
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's quiet and nice looking. Doesn't consistently clean as well as I'd like though.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Aev0303! Thank you for your feed back . I have provided a link that will be helpful in getting better cleaning results
http://bit.ly/2YcUBMo
^ Nic
- Cons mentioned:Rack design
Not thrilled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is poorly laid out. Upper rack feels way too low. Tines that separate dishes and cups feel too close together. Loved our old Maytag dishwasher. This one just feels like a let-down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate the review on one of our Samsung dishwashers. It will significantly help us improve the quality of the products we sell.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
- Pros mentioned:Price
Perfect dishwasher for our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very well priced dishwasher and it fits our needs just fine. Runs fairly quiet. You can hear it, but it’s not loud.
I would recommend this to a friend - Pros mentioned:Cleaning performance
highly recommend!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had this product for almost a year and so far have no complaints with it. Does very well! Highly recommend!
I would recommend this to a friend - Pros mentioned:Noise level
Pleased so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a medium-priced dishwasher to match our other stainless appliances. It's still fairly new but pleased with the look and efficiency. And surprised that it's quieter than expected!
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, works excellent came in ready easy to install.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Aoajsjs! Thank you for your positive feedback and choosing Samsung. ^Nic
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dish washer, easy to install, good quality, I would recommend it.
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Reliability
I can not recommend.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to give this product a 5 star as the washing ability is top notch. My dishes were never any cleaner after the first wash. Yes I washed once and got a blinking light on my express 60. Because of this I can not recommend this dishwasher. I don't want to go as far as to say it's a brand issue because I have owned Sammy Dishwashers in the past with no issues. With this product, I was surprised that it went down this early.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Let us determine the cause of the dishwasher's "express 60" button's blinking light.
Please follow the steps you need to take on the link below and click on the suggested hyperlink to help you resolve it.
Lights are blinking on the Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145863546 to help our team pull up your information.
Have a great day.
^Aloe