Customer Ratings & Reviews
- Model:
- DW80R2031UW/AA
- SKU:
- 6428649
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Rack design
Don’t buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I knew how to return this I would. The two rack locations make no sense. The top rack is big but makes it so that it’s way too close to the bottom. That means plates barely fit and cooking utensils don’t fit. Plus because of what’s inside everything stays wet. Not a good dishwasher and I am washing more by hand now. Very much regret this purchase. It’s getting 2 stars since it functions and the stop buttons are nice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having a dishwasher helps us a lot with our daily chores. Let us help you with this Jobeth.
Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance.
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Does not dry dishes well on page 24. A proper way of loading dishes on pages 14 to 16.
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145371710) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Get the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this dishwasher, but the quality is a little rough. I bought in 2022 and has a two year warranty on it. Literally two year has passed and i have to get it replaced.
No, I would not recommend this to a friend- Pros mentioned:Appearance
Great looking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for a new kitchen remodel. Looks great with white cabinets
I would recommend this to a friend - Pros mentioned:Cleaning performance
It does what it is supposed to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes the dishes and looks good doing it. This is one area where we went on the cheap and I have no regrets. Good price point for what you get.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback, Jake! Thank you for choosing Samsung. ^Jecca
- Pros mentioned:Cleaning performance
Works as advertised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. Have run a few times and it does a much better job than my old unit.
I would recommend this to a friend - Pros mentioned:Cleaning performance
A worthy dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher looks great with it's stainless finish. The operation is smooth and cleans very well. Be careful when you install it though, as the door latch could break if you are not careful and rough with it.
I would recommend this to a friend Good looking and quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great works great. Plenty of room inside. I would recommend it!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great family addition
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so effiecent. I’ve had it for a year, and still no issues. It does not miss a spot.
I would recommend this to a friend - Pros mentioned:Noise level
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is fairly quiet. Price worked well for us. The first one we got was leaking and thankfully Best Buy replaced it and we haven’t had any issues with the new one.
I would recommend this to a friend - Pros mentioned:Ease of use
GREAT DISHWASHER, EASY TO INSTALL AND LIGHT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT DISHWASHER, EASY TO INSTALL AND KEEPS CLEAN. EASY
I would recommend this to a friend - Cons mentioned:Drainage
Samsung Dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer looks good but giving it only 3 stars since it just works ok. Dishes need to be rinsed and sometimes it doesn't drain completely and will have stinky water standing in the bottom. In the future, I will spend the extra for a Bosch again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how frustrating it can be when results and expectations do not meet. We are continually improving our products and your feedback is vital to that process. I am including a link to a helpful guide to assist you with getting the best cleaning performance (https://bit.ly/3vJuAlN). The dishwasher drains water from the previous cycle at the beginning of every cycle before starting the cycle. If you do not plan on using the dishwasher for a few days, hold down the start button for three seconds to drain the remaining water to help with the smell. We thank you for being a Samsung customer. ^Lena
- Pros mentioned:Cleaning performance
Great product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. We have been using it daily for the past 8 months . Would recommend 100%
I would recommend this to a friend Sleek looking for the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in desperate need of a new dishwasher. Since I was replacing all of my appliances with stainless steel, I loved this one for the price. Works well. Only thing I really dislike is the inside of the door keeps moisture on it and the door doesn't dry unless I keep it open after running it. Other that it, it works well.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the unit on sale and very happy about the performance at this price point. No complaints.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great samsung dish washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dish washer!! It cleans really well and got it for cheap price while on sale!!
I would recommend this to a friend - Pros mentioned:Noise level
Works great. Very quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised at how quiet it is. Works well and quickly.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Quality Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great in my kitchen and cleans with ease. The touch control work great and there are no gaps when placed between my cabinets. Make sure you check for fit prior to installation.
I would recommend this to a friendBrand response from Samsung
Posted .Hello WOLFEJ! We are happy to hear that your dishwasher is meeting your needs. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Price
Great item, great value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, great value. Tech was nice, I would recommend it.
I would recommend this to a friend - Pros mentioned:Noise level
Love my dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it works excellently doesn’t make a sound and amend. The next install date were very professional.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Decent dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good dishwasher. It's the same size on the outside as our previous dishwasher, but it seems as though there is a lot less room inside. Cleans the dishes well, but doesn't really dry them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hoose,
We appreciate your time reaching out to us, and we are glad you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not drying dishes. We understand the importance of having a working dishwasher, especially when running our machine during busy schedules. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R2031US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144706408
Thank you for choosing Samsung. Have a great day.
-Trisha-