Customer Ratings & Reviews
- Model:
- DW80R2031UW/AA
- SKU:
- 6428649
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our older washer with this. Better in every way
I would recommend this to a friend Waiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works great. When it was installed it was missing the rubber flap for under the door. It covers the insulation, which is exposed and I am concerned about my cat's getting to it. I called the instructor, they told me to call Samsung since it wasn't in box. Well, I'm still waiting for it to arrive.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
So happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my purchase. My dishes come out clean and shining. It's so quiet that I am not aware it is running.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Great little dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a tough little dishwasher. It was easy to set up and use and cleaning was terrific. I love the samsung automation as well.
I would recommend this to a friend 4/5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good dishwasher. It works well. My only disappointment is its small interior capacity.
I would recommend this to a friend- Pros mentioned:Ease of use
Clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and very nice. Easy set up and works well.
I would recommend this to a friend - Pros mentioned:Noise level
Eh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this dishwasher. Wish I would’ve done more research. My dishes come out wet every. Single. Wash. I have to leave the dishwasher open for 1-2 additional hours for them to dry. Very frustrating. It’s one redeeming quality is that it’s so quiet I sometimes don’t realize it’s on!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with getting dry dishes from your Samsung Dishwasher and I would like to help ensure you are getting the best performance from your machine. I have located some helpful information. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Loads do take 3 hours, but thats becasue it uses less water. Sleek design.
I would recommend this to a friend- Cons mentioned:Rack design
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom shelf/basket won't stay on the track and you to adjust with both hands to get it back in the machine. Even after running it with hot water for a complete cycle before using it with dishes, dishes come out dirty and with a film. The dishes never dry. There is water throughout the machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with getting the best performance from your Samsung Dishwasher. I have the best practices which will give you the best results. See link below:
https://www.samsung.com/us/support/search/?searchTerm=Dishes%20are%20not%20clean%20after%20dishwasher%20cycle&page=1&sort=relevance
Thank you for choosing Samsung. ^Brad
Unhappy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the overall look of this and design. But it’s already giving us issues and it hasn’t even been close to a year yet since purchase. My biggest issue since day one is nothing ever seems to actually dry. Always has a mist of water left on everything. Entire plates will be wet from mist. I have to dry everything with a towel. Very unhappy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there miller,
I see that you are having some concerns with your dishes not being dry from your Samsung Dishwasher and I would like to help ensure you are getting the best performance from your machine. I have some helpful information on the best practices to get dry dishes. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143139716. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Cleaning performance
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans heavy loads thoroughly without leaving residue.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks, drdamian! We appreciate you sharing your positive experience. We're thrilled to hear your new dishwasher is performing well. It's a privilege to be a part of your home! ^Shifa
Samsung washer - good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 24" top control dishwasher is a great value for the cost. The only issue I have is the bottom and top layout could be a bit better designed to maximize the amount of dishes we can load. There isn't a ton of space between the prongs.
I would recommend this to a friendThey get the job done!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had excellent service, the technician showed my 85 year old Dad how the dishwasher worked, and then he helped him load a few dishes into the dishwasher for him. It was great service, I appreciate the technician taking a little extra time with my dad.
I would recommend this to a friendJust Waiting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really review this item. It was ordered February 5, delivered on March 9th and is non-operating. Tech support said that they will have another one installed on April 12th.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review on one of our Samsung dishwashers, SteveV!
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think my main issue with this dishwasher is that silverware slips through the sides of the silverware rack which stops the bottom water from spraying. It’s so irritating that I wish I would have spent this money on a nicer dishwasher. I’m literally buying silverware with a thick bottom because of this issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Taylor, I understand how frustrating it can be when results and expectations do not meet. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. I am including a link to a helpful guide to assist you with loading the dishwasher (https://bit.ly/3IsUpwF). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143956011) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine and does the job. At times it is slow at heating and drying the plates but otherwise is good
I would recommend this to a friendNice replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. The top controls take some getting used to. The dish configuration is weird and a bit ackward.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Didn’t last 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher quit working properly in less than 2 years. It wouldn’t finish a cycle and the normal light would start blinking. Someone came out once last year and said it wasn’t draining properly, but didn’t do anything to fix it. It worked off and on throughout the year until recently. Now it doesn’t work at all. I have Best Buy Total Tech, so I’ll get some help on a replacement. However, good dishwashers are much more expensive so I’ll need to put up some cash to cover the cost.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Let us get the dishwasher operating again.
Here are steps to help the dishwasher run. Follow each step below and click on the hyperlinks for additional help.
Samsung dishwasher does not turn on.
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145949827 to help our team pull up your information.
Have a great day.
^Aloe
great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Perfect for our kitchen, match the refrigerator and the rest of the appliances. light use anyway
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service personnel support were good and efficient. Will recommend this to anyone
I would recommend this to a friendBrand response from Samsung
Posted .HI SuperMario! Thank you for your positive feedback and choosing Samsung. ^Nic