Customer Ratings & Reviews
- Model:
- DW80R2031UG
- |
- SKU:
- 6450805
Customer reviews
Rating 4.1 out of 5 stars with 2291 reviews
(2,291 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Love my Best Buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m very happy with my purchase!! Always liked shopping at Best Buy. Bought a microwave and a dishwasher to complete my kitchen remodel.My Samsung microwave fit very nicely over my range.My dishwasher is so quiet I don’t even know it’s on.It does a super job on my dishes .
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 2 out of 5 stars
You get what you pay for.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting to write a review because I figured I needed time with it to really get an accurate take of it. This dishwasher was great in the beginning. Easy to use, quieter than our last, wasn’t the greatest at drying but whatever , it got the job done. But then, it get crapping out on us and giving us the blinking codes of detected leak. I’d have to constantly pull the dishwasher out and check and there was never a leak. I’d have to open it up, and reset the Styrofoam piece that apparently floats up when water is in there. There’s so many YouTube videos on this reoccurring issue so I will spare the details but it was happening too dang much I just got over it. You get what you pay for. It lasted a good two years.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samantha! We are sorry to hear that you have been inconvenienced by your dishwasher leaking error. At this time we would like to communicate with you further to see what assistance can be provided. We can be reached via any of the following:
Facebook Messenger:  http://m.me/samsungsupport or
Twitter:  https://twitter.com/messages/compose?recipient_id=18768513 using ticket number: 1143780613
Thank you for choosing Samsung. ^Nic
- Pros mentioned:Noise level, Price
Rated 5 out of 5 stars
Good price, easy to install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, easy to install myself. Quiet when it runs.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
It’s very quiet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s runs very quiet. And gets my dishes clean. The stainless steel is easy to keep clean.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
Lots of buzzing, but cleans pretty well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher and are in the process of returning it after just a week of use. The wash cycle is pretty loud, but that's to be expected with the decibel level. We also experienced a loud high-pitched buzzing sound during the whole cycle, every time. In addition to the "wash" noise and the high-pitched buzz, there was also just a general lower pitched buzz/hum as well that was pretty loud. It seems to clean alright. So if you don't mind a lot of various pitched buzzing, I suppose this would be good for you. Also kind of annoying that there is plenty of space for a third rack, but there isn't one. And the top rack isn't even adjustable to make use of the additional space at the top of the space. But I suppose you do get what you pay for.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I’ve had this dishwasher for about a month. I am in love with it! It cleans the dishes so well and in minimal time. I also love that it has a sanitizing feature! It’s also very quite which I love, because my old dishwasher was so noisy that I couldn’t run it overnight. This one is so quiet you can barely hear it!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works very well
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very. I like the different cleaning modes and delay features. It was easy to install with minimal tools the adjustable racks are an added bonus. However the lower rack can easily slip from the track that sor is the only downside.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Appearance, Cleaning performance
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher as it matches with my refrigerator. Love the black stainless steel color offered by Samsung. Dishwasher works great and cleans and dries the dishes spotless. For the price, you cannot beat it. Does the job and looks good in my kitchen.
I would recommend this to a friend Rated 1 out of 5 stars
Piece of garbage. Avoid Samsung at all costs!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this dishwasher for two years. It worked somewhat okay until now. It has the dreaded blinking “Normal” light problem which indicates one of two things: it’s flood sensor is faulty, thinking the dishwasher isn’t draining when it is or it’s actually not draining and will leak out onto your floor from the bottom. (This appears to be due to some kind of defect with this dishwasher as the problem has repeatedly been raised by owners. See the following Reddit threads: https://www.reddit.com/r/appliancerepair/s/ddfZNlCkGi ; https://www.reddit.com/r/appliancerepair/s/pkzx05Bjko ; https://www.reddit.com/r/appliancerepair/s/ZskHMz7g2N ; https://www.reddit.com/r/Appliances/s/MlLGBBbA27 ; https://www.reddit.com/r/Appliances/s/hWuHOmpWrr ; https://www.reddit.com/r/Appliances/s/zDPF9o9DUX) I’ve surmised this is probably from the drain pump failing. Replacing it is $125 cost if I do it myself, or at least $350 if I hire someone to do it. I’ve opted against either because I can’t figure out if that’s what the problem is for sure and it’s not worth a $150 service charge just to have someone look at it. Even before this issue it had ongoing cleaning problems where I’d have to hand wash a bunch of stuff after running it through the machine. Also the stuff on the top rack never dries. I’ll never buy a Samsung appliance again. Look elsewhere!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working dishwasher. Allow us to help.
We recommend checking the resources below for steps to take if the normal light blinks. Please choose from the options provided that match the issue you have. Kindly click on the embedded word if one prompts.
Lights are blinking on the Samsung dishwasher
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
If the dishes are not clean, here is a guide to help you. Please choose from the options provided that best describe your issue. Kindly click on the embedded word.
Dishwasher cycle ends before dishes are clean
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Here is a guide to help you if your dishes are not dry. Please click on the embedded word.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147680557) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Cleaning performance, Price
Rated 5 out of 5 stars
Great performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a very good one. I m not a fan of top controls honestly and rather prefer front ones, but looking at performance and price, that is only a minor thing. Good purchase.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removal and haul away of old coincided at same time frame as installation of new which was ideal. Dishwasher performs as advertised. Controls and wash options are easy to select. When running, dishwasher noise level relatively quiet.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .HI Riverstyx45! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Works well, Works quietly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid built, easy to load and unload. Easy to clean. Very quiet and does the job right first time. Doesn't integrate into Samsung Home and the display is typically invisible under the counter.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Appearance
Rated 4 out of 5 stars
Fantastic dishwasher, but no open bottom
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher looks fantastic. It matches my refrigerator and stove. The only downfall is that it does not have an open bottom, and it could not be installed. Before buying this I would recommend pulling your dishwasher out and make sure you have not water or electrical lines that could interfere with the installation. The installers were great and explained to me exactly what I needed to look for in another dishwasher.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the simple lines in terms of appearance. Pretty quiet. Most importantly, cleans well.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher was verry basic to install and came with everything needed! Works fantastic! My mother absolutely adores it!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Best Samsung I've Owned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Samsung dishwasher I've owned so far! We flip houses and I've put some variation of Samsung dishwashers in each house. This one was by far the easiest to install and so far has been the best at cleaning dishes.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Price
Rated 5 out of 5 stars
Quiet machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was priced right and fit well. It performs as advertised. I made a mistake, though. I bought it with an extended handle, now I can't open the silverware drawer with the dishwasher closed.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Samsung built in dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung dishwasher... It's very quite, does a great job of cleaning the dishes/silverware. The price was reasonable and the salesman very helpful. I would recommend this product to anyone in the market for a new dishwasher.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Howieandnan! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic
- Pros mentioned:Noise level
Rated 3 out of 5 stars
Good enough
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this specifically for the lower price. I feel like appliances are just not made as sturdy as they used to be and they do not last as long as they should. It was easy to install, works well and isn’t very loud. It does tend to get more dirty than my other stainless appliances because it is a much thinner material.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for joining the Samsung Family. I am sure you will be pleased with our product and will exceed your expectations. Thank you for choosing Samsung.^Brad
- Pros mentioned:Appearance, Noise level
Rated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look and quiet. Makes a good addition to our newly upgraded kitchen.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend














