Customer Ratings & Reviews
- Model:
- DW80R2031UG
- |
- SKU:
- 6450805
Customer reviews
Rating 4.1 out of 5 stars with 2291 reviews
(2,291 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher. Not sure if I am a fan of the top buttons (just in case I want to cancel a cycle). Overall happy with my purchase!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dishwasher I have ever owned or used. Even the cheap ones in an apartment are better than this one. Dishes and glasses won’t fit in the racks. The set up is very weird. Glasses won’t fit and most of them broke. Had to buy new ones. Silverware falls through the utensil rack. I don’t know what they were thinking when they designed these racks. Even on the shortest cycle it it takes hours to get through the full cycle.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your Samsung Dishwasher. I am glad that we were your newest addition to kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! The dishes come out clean and dry even on the quick cycle! The design is attractive and sleek too!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying my Samsung dishwasher. Great product. So simplistic to operate but superbly gets the job done. Love the sleek-line look. When dishes are washing, sound is inaudible!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 3 out of 5 stars
You get what you pay for
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not too impressed. It doesn't dry well and the bottom rack is not spaced out well. Plates can barely fit, but it is quiet. I guess you get what you pay for. I wished a spent a couple hundred more for a better dishwasher
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello aroberts, I know how frustrating it can be when you purchase an appliance and it does not meet your expectations. You are a valued customer and your experience matters to us. I am including a link to a helpful troubleshooting guide to support your concerns on the drying performance (https://bit.ly/3jlgQbs). In addition, here is a link to a guide to support your concerns on loading the dishwasher (https://bit.ly/3yuMiu4). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143575429) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Rated 5 out of 5 stars
Outstanding value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful dishwasher. Black stainless steel. Looks elegant. Sleek design. Well built.
I would recommend this to a friendRated 5 out of 5 stars
Great Looking Feature Rich Dishwaser
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stainless steel gives this a really nice look. Buttons are nicely hidden in the door on top and comes with great features. Inside is very roomy for lots of capacity. Service and installation went without a hitch.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Anything Samsung is Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Replaced what I would guess is the original dishwasher from when my house was built in 99. Does a great job washing and drying
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Samsung dish washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and washes good. Doesn't fully dry so you may have to wipe some of the dishes down. It is also pretty quiet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleans even the dirtiest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher not only looks great, but the performance is the same as Bosch in my opinion.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to hear that this dishwasher is giving you the fantastically clean dishes you deserve. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher. I have been using this for last 1 year and dont see any issues so far.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy to use very nice dishwasher quiet half time we have to put our ear by it to make sure it's still running
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
Buzz when drying, Drain hose too short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because my dishwasher is to the left and around a corner the drain hose is too short, this was not a problem my last dishwasher and would not be a problem if mirrored arrangement, a longer hose does not seem to be available from Samsung. Washer is very quiet except during drying, fan makes 50db buzz during dry cycle. It would be nice if the silverware basket was 2 pieces for times when there is not much silver. The soap door is kind of fussy and never latches first try, a little concerned this will be the first to fail. On the positive side it does seem to clean just fine. Note to BestBuy, the recommend to a friend question, it's not always as cut and dry as yes or no
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how frustrating it can be when results and expectations do not meet. I would like to provide you a link to a troubleshooting guide to support your concerns on the noise (https://bit.ly/31dqFzQ). We thank you for sharing your experience. ^Lena
Rated 4 out of 5 stars
It works well but does not dry my dishes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and washes well but does not dry the dishes even though I have it on the heated dry. However, do NOT waste you money having Best Buy install it. Save the $150 because they left us with ours not installed saying the plug was dead when the only thing they needed to do was flip the switch and turn the plug on.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi, Homeowner! We are always happy to help. I'm including these link with information about your concerns: https://bit.ly/2LEpsqR for dishes not drying. Thank you for being a part of the Samsung family! ^Shifa
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I did an Upgrade in my house very easy to use and it gets the job done
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Wow!!! So much space inside!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since it was installed this past Monday, I have been putting more and more dishes in and it's still not full. My old one would be full in 3 days max. Can't wait to have this one full enough to run it.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We are pleased to know that our dishwasher’s ample space has added a little something extra to your kitchen. Thank you for selecting Samsung and welcome to the family experience. ^Cat
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great! Made my dishes sparkle! A couple of times I noticed it didn’t dry that well even though I did put in the rinse aid. No major issues though. Overall very pleased.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Cleans well, doesn't dry dishes.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans the dishes well. Only downfall is the heated dry option doesn't actually dry the dishes.
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .AmberA, we know how frustrating it is when the dishwasher isn't functioning as it should. Allow us to get this addressed right away,
Below is a link to help you diagnose if your dishwasher is not drying your dishes. Please click on the embedded word.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146671522) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher took a little getting use to the controls on top where you cant see them! Works well very quiet been happy with it for 2 years now!
This review is from Samsung - 24" Top Control Built-In Hybrid Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
SUPER QUIET, Incredibley well designed with 3rack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine much quieter than my previous one. Installation was very fast, thanks again, Best Buy.
I would recommend this to a friend














