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Customer reviews

Rating 4.1 out of 5 stars with 2291 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,291 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful dishwasher, great quality, quiet operation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs quiet enough but not silent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dishwasher and I use these in my rentals. Durable and looks clean when installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for great price. Very easy installation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    By far, the worst dishwasher I've ever used!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dishwasher in August 2019 to replace a model from 1989, thinking it would be an upgrade. No. The "normal" light keeps flashing, which I was told indicates a leak. I contacted Samsung who came to my house and told me that Best Buy installed it incorrectly. After 5 months of fighting with Best Buy to get someone to look at it (they sent 5 techs to my house to look at it, but every time, they had the wrong work order and couldn't help. Mind you, I took 5 days off of work to meet the techs.) Finally got someone to actually look at it from BB and was told that it's actually an issue with the dishwasher itself. Samsung came back out, but needed to order a part. Came back with the part and got it working. About a month later, the "normal" light is flashing again. In the 7 months I've had this piece of crap, it has worked for about a month and a half.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, thank you for bringing this to our attention. Your opinion matters to us! If you would like to have service to resolve this issue, please contact us via these methods

      - Facebook Messenger: http://m.me/samsungsupport;
      - Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398);
      - Twitter: https://twitter.com/messages/compose?recipient_id=18768513.

      Please reference this ticket number, 1141517515, when reaching out to us. We appreciate you taking the time to share your experience. ^Brad Samsung

  • Rated 5 out of 5 stars

    Dish washer experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but love for Best Buy. They always do their best and when you get the maintenance plan or buyer protection they go above and beyond all the time. I purchased a washer and we were not happy with the dry cycle. They came out installed a different model and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know how much I needed a new dishwasher until I had this installed and used it. The glasses came out crystal clear. I held a glass from this dishwasher and one from my old dishwasher up to compare and the difference was stark. I am no longer putting away dishes while "inspecting" them to make sure they are really clean. I couldn't be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price. Recommended. Quiet and clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    A bit loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest dishwasher for a reason. Cleans well bit heated drying still leaves dishes wet. It is very cheaply made.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi drew! I have a couple links to help you. First, this link (https://bit.ly/3iqblpo) has all you need to know about possible dishwasher noises. I also have this link (https://bit.ly/36qe3J2) that can help you get the best drying performance possible. ^Jecca Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, quick, quiet and good price. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the new dishwasher easy to use and great space/rack division

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dish washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the racks collapse makes it a little difficult to put dishes in , also was not told it did not come with a plug had to purchase plug

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice rack space and silverware basket. Cleans the dishes and drys good. Good dishwasher.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Dylan! We're so glad that you're getting full use out of the extra rack space and all it's conveniences. Thanks for sharing your experience. ^Lena Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Enjoying new dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new dishwasher, runs quieter and have cleaner dishes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was all I expected and the installers were great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. this unit is very quiet and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Easy to install with the install kit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Colorado! Thank you for your positive feedback and choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a had to for me old one died. Found a great deal at Best Buy so far I'm very happy with this unit!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great works great quiet as a mouse and it was the cheapest

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is good, it's do the clean job and there is not so much noise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected it to be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes the dishes fine. But I put it on sanitize and heat dry & after sitting with the door closed for the day it is still very wet and has a musty smell from sitting warm all day sealed. The top rack seems to have a bit more height room. It sacrificed some of the height room on the bottom. If I put a serving wooden spatula in the silverware rack it hits the bottom of the top rack. I honestly am thinking of asking to exchange for another dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MeDe! This link (https://bit.ly/2F8z8fj) has all the best information about how to get your dishes the driest in the dishwasher. ^Jecca Samsung