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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2290 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,290 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dishwasher , it was very easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this dishwasher is a great value. The door hinge is a little sloppy but it doesn't leak.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Archie! We are happy to hear that your unit is working good for you . Thank you for your support and for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    nice dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dishwasher. Looks great and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Dishwasher at a Fair Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good looking dishwasher. Adjustable upper rack is a nice feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lous washer but cleans very well. Will recommend if you dont mind the noise so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes very well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good product for me. It cleans the dishes well, but I pre rinse everything prior to loading.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it makes my work more easy Match perfect in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Beautiful dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modern sleek look to compliment the kitchen Looks great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look no further if you enjoy hand drying!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Attractive unit stylish exterior until finger prints accumulate. Interior is above average quality and very functional. Quiet. Cleaned dishes well. Peace of mind with leak detector. Cons- After a few days of following directions the dishes were dripping wet after every cycle. Read the reviews again seeing others with the same experience lead to calling Best Buy to request a refund but ended up grading to a Whirlpool model that had much more positive reviews. This was my first time dealing with Best Buy Customer service. They went above and beyond my expectations to resolve the issue with my replacement difference paid for on the phone and without me asking the CS rep set up delivery for my replacement that came in today and driver took the machine that didn't dry back to the store. Our vintage looking dishwasher that was maybe 25 or more years old washed and dried so I never would have thought a 2020 model would not be able to do the basics. Our Samsung Washer and Dryer is still fully functional years later. I really wanted to like this machine but it's a no for me dawg.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice dish washer works really good no problems yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this will be making less noise is to noise for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and Stainless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Washes dishes very well and looks sleek in stainless!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Stainless steel dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dishwasher, clean the dishes with ease also dry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very average….at best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans dishes. Noisy. Doesn’t dry well. Cycles take forever.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jeff! Thank you for taking the time to share your experience. I understand that you have a few concerns regarding the unit being noisy, not drying and the cycles take longer than expected.
      I have provided three links to address your concerns.
      Noise concern: (http://www.samsung.com/us/support/troubleshooting/TSG01002056/)
      Drying concern: (https://www.samsung.com/us/support/troubleshooting/TSG01001910/ )
      Long cycles: (https://www.samsung.com/us/support/troubleshooting/TSG01001909/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143761026
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 4 out of 5 stars

    The Basics

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to clean dishes okay but you can tell this thing is cheaply made, wonder how long it lasts. Looks good in my kitchen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, FRANCIS, for choosing Samsung. We hope this dishwasher will serve you well for a long time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Happy days in the kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MYSamsung buillt in dishwasher! For over 40 years I have had a small portable dishwasher and was thrilled to finally have one that is BUILT_IN . Yeah!! Good things come to those who wait!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great looks good too just what wanted

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    crap. pure and simple.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    per other's, doesn't dry. the inside racks are designed i suppose to maximize the surface of each plate to the water jets, but it limits what you can load in. certainly wouldn't work if we had more dishes than what 2 people generate. Beyond that, really cheap all around. plastic inside, very loud. lesson learned i suppose as i bought it sight unseen on the web. I absolutely regret the purchase. besides that, installation was terrible, it is held in place by two screws, one of which was barely into the side cabinet and split out as it is just particle board. i called to have best buy's installers come out and fix, thinking they may have a bracket or something else more suitable, but after calling they never showed up on the date because they "failed to assign it" to a technician. Really an all around terrible experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you that you are having issues with getting dry dishes from your Samsung Dishwasher. I can definitely help with that and ensure that you get the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet dishwasher. I had to check if it was running.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and easy to hook up! It looks sleek!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that you've had such a positive experience, Brooklyn. ^Lo Samsung