Customer Ratings & Reviews
- Model:
- DW80R2031UG
- SKU:
- 6450805
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.
This summary was generated by AI based on customer reviews.
Works great. Clean dishes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a base model dishwasher with this one. Very pleased with the additional bells and whistles.
I would recommend this to a friendSo good, so fat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working out the rack configuration, but so good, so far. Operation is flawless.
I would recommend this to a friendFeels cheap, Works great so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher works great so far, and looks great too. However, the plastic adjustable feet don't stay in position properly, and I worry they will break. The door doesn't have a metal latch either which definitely worries me for the long-term Also, even for a stainless finish, it REALLY gets ugly quick. You will need to polish it constantly.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you so much, Zachary, for sharing your experience with this dishwasher. Your feedback is very important to us. ^Jecca
Samsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s all good... not to be rude, but I have other things to do besides this survey
I would recommend this to a friendSamsung missed the mark
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading hundreds of reviews I decided to give this dw a shot. I'm an avid Samsung fan. I have owned every samsung galaxy, I have 2 samsung tvs and a samsung fridge in my house so I figured samsung was the way to go with my next dishwasher. Sad to say, this dishwasher Just does not live up to the standards in which I hold Samsung. I notice my the dishes on the top rack do not come out clean (food particles still on them) and the "heat and dry" setting is nonexistent. I always set it on heat and dry and the heat works but my dishes are always wet and I have to leave my dishwasher open to air dry them. And for the price tag, that should not be. Samsung missed the mark with this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsungfan86,
I see you are having some concerns with your dishes not being clean or dry from your Samsung Dishwasher and I would like to offer some assistance to make sure that you are getting the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143249688. We thank you for being the best part of our Samsung family. ^Brad
Must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top down sparyer makes its so nice to blast down onto your top rack adding another level of cleaning for more than just cups
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my new Samsung Dishwasher! It has several cycle options, lots of room and it is spaced out well! Customer service from store to delivery and installation was top notch!
I would recommend this to a friendbad decision
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it just a year ago, yesterday it broke down and it no longer has a warranty. I do not recommend the purchase, the service is not good, they charge for everything
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LuisL,
We are here for you anytime. We would like more details on what is happening with your dishwasher to provide the necessary assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146526102, to help our team pull up your information when you message us.
Have a great day.
-John
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good construction. I always buy Samsung. There is nothing fancy about it. Dishwasher gets the job done! This has no WI Fi. But We love it!
I would recommend this to a friend1st time I used it wont drain and keeps humming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poooor quality wot. Stop humming won’t clean or drain Purchased 6/4/2020 my house was under construction got to use it 6/26/2020 and it never completed the cycle, it was full with water and a continuous humming noise that won’t stop. I had to empty the water into a bucket w a cup and still will not continue its cycle once it reached a certain amount of water starts humming and it goes dead. Purchased from Best Buy Madison Heights hope they can take care of the isssue without dealing with manufacturers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Zena, I realize your experience has been less than ideal and I would like to have the opportunity to change that. If you are still having issues with your unit, I would love to speak to you about this matter. Please feel free to reach out to me directly via one of the following options and reference ticket number #1142527740.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We thank you for being a part of the Samsung family. ^Lena
Waiting for dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t got it yet comes on the 11th have to call an see what’s going on
No, I would not recommend this to a friendGood enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine. You get what you pay for. No less no mo
No, I would not recommend this to a frienddish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good dishwasher and I don't have any problem
I would recommend this to a friendSo far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is clean, like the different settings. The dry setting doesn’t work very well.
I would recommend this to a friendIt's his for sale price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this but it didn't come with directions and the utensil carrier does not stay.
I would recommend this to a friendGood dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher, works good, cleans good, had it for a month now
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cricketw! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
Dish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent customer service and great product. They delivered it in time as well
I would recommend this to a friendGood Basic machine, nothing special. Utilitarian
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The racks could use a new design layout especially the top one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I definitely understand how frustrating it can be when results and expectations do not quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for your feedback and for being a part of the Samsung family. ^Cat
Good budget dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has some pretty good features for an entry level dishwasher. If I was staying in the house I bought it for I would have probably gone with a model that is a little quieter. It got the dishes clean though.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small quiet dishwasher. Doesn't dry plastic and after it is finished it is very wet in the inside on the door and inside top. I would not recommend this dishwasher. What is the point if you have to dry all the plastic containers .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Telephonelady,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. Usually, loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend checking on links for basic troubleshooting steps:
Loading guide for dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R2031US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144213118
Thank you for choosing Samsung. Have a great day.
-Trisha-